Zoholics: Add to your Business Toolbox this May

Posted on April 26, 2013 by Darice

Want to know how to better manage your business? Whether you’re getting started with using Zoho or want more out of your Zoho apps, the second annual Zoho User Conference held on May 29th-31st in San Francisco has you covered with over 55 sessions.

In addition to providing general workshops, there will be tracks specifically designed for those who are already well-acquainted with Zoho products or want to explore other tools that can help make managing a business more efficient.

The conference will feature well–known speakers in the tech industry like Ray Wang, Brent Leary, Doug Sleeter, and also Robert Scoble, who will be hosting a fireside chat with Sridhar Vembu, CEO of Zoho.

To find out what you can learn from the conference, answer some of the questions in the graphic below or view the conference’s full agenda here. Don’t forget to download our updated Zoholics iPhone app that will give you details about the event on the go.…

Zoholics 2013: Agenda Published, Early Bird Pricing Ends Mar 31

Posted on March 29, 2013 by Raju Vegesna

In Jan, we announced Zoholics 2013, Zoho’s annual user conference to be held in San Francisco in May (29th-31st). We now published the agenda for the event at the Zoholics Website.

This two and a half day event is packed with over 55 sessions and a great lineup of Speakers including Ray Wang, Brent Leary, Doug Sleeter, Sridhar Vembu and more. The event features three parallel tracks including a dedicated track for Zoho CRM training with around 20 sessions.

The Early Bird pricing, which offers a 33% discount on our Standard ticket, ends Mar 31st. You may want to take advantage of this offer if you are planning to attend the event.

We also rolled out an iPhone app for the Zoholics event. If you are attending the event, we highly recommend you to install this app.

At Zoholics, you will learn how to get more out of your Zoho apps, meet the people behind the products, get to know the future direction of the apps and of course, network with other Zoho users.…

Join Zoho on a 9 Day Cutting-Edge Tech Road Show for Small Businesses

Posted on July 13, 2012 by Reshma Roy

Small Business Technology Road Show is being organized by the Sleeter Group across 9 cities in the United States. The mission is to empower accountants and small business owners with the knowledge of the latest technology which will improve their business process workflow and boost productivity.

Leading technology companies along with Zoho will be presenting their solutions at this event. There will be sessions by accounting thought leaders and plenty of opportunities to discuss, learn, share and network with some amazing business leaders.

The road show kicks off in Tampa, Florida on 17th July, 2012. The cities covered are:

July 17th       Tampa, FL
July 18th       Atlanta, GA
July 19th Newark, NJ
July 24th       Dallas, TX
July 25th       Chicago, IL
July 26th       Denver, CO
July 31st       Los Angeles, CA
Aug 1st         Seattle, WA
Aug 2nd        San Rafael, CA

Brainstorming sessions and drill-down workshops on:

Cloud solutions on the mobile
Online Accounting Software
Document management solutions
Customer Relationship Management (CRM) systems
Accountant-Client collaboration tools

Clock is ticking and the seats are few.…

Zoho Mail Intermittent Access on 4/25

Posted on April 26, 2012 by Rodrigo Vaca

Yesterday, Wednesday, April 25th, we experienced some technical issues with one of our Zoho Mail application servers. As a result, less than one thousand users experienced intermittent access to Zoho Mail from 2:00pm until 3:00pm Pacific Time.

Although Zoho Mail was inaccessible through the web interface, customers were able to access their email, and send/receive email through our mobile UI.

To those users that were affected, we apologize for this issue. Although this affected a very small percentage of our user base, we strive to provide great service to all of our users.

Rodrigo…

Zoho Support: Monitor your helpdesk with Time based Actions

Posted on April 17, 2012 by Siddharth

We at Zoho Support continue to concentrate on just one aspect. Helping your business to provide an awesome customer support. In this endeavor, we have come up with a slew of value adding features & enhancements to entice you as usual. Let’s start with the first big thing.

Do you want to be notified when a new ticket remains un-assigned for extended number of hours? Similar, when your agent hasn’t responded to a ticket since first assignment. The wait is over! With time based actions you can supervise your helpdesk every hour and trigger notifications for actions like mentioned above. Besides sending notifications, you can assign tasks and update fields as well.

Here is a demonstration of one of the most common uses of time based actions. Specify the following criteria under time based action:

This time based rule would automatically close tickets in 48 hours after they have been re-solved.…

Zoho Books Gets Even Easier to Use With Automatic Bank Feeds

Posted on March 26, 2012 by Prashant

We’re always looking for ways to simplify life for our customers. We are thrilled to announce a major update to our accounting software, Zoho Books: You are now able to connect your bank and credit card accounts securely and automatically download transactions right into Zoho Books.

Reduce manual data entry
Let me illustrate with this with a simple example. You’ve bought a flight ticket using your credit card. To keep track of this in your accounting system, you’d need to manually classify this as a Travel Expense and enter multiple information including the amount, date, reference number, the airline from whom the ticket was purchased etc. This is tedious and can lead to mistakes. Even after going through this you are still not done – you still need to reconcile this with your bank statement. This is just one transaction.…

Introducing Mobile Apps for CRM, Projects & Docs

Posted on March 26, 2012 by Raju Vegesna

At the Zoholics event today in San Francisco, we introduced three new native mobile applications.

Zoho CRM on Android

Zoho Projects on iPhone

Zoho Docs on Android

Zoho CRM on Android is the most requested mobile app. We launched the application today in Google Play (Market) and is available for free for users with CRM Mobile edition enabled. The application offers offline access to your CRM data from a broad range of modules – Leads, Accounts, Contacts, Potentials, Tasks, Events, Calls & Cases. You can view, edit and delete data from your mobile.

With this release, Zoho CRM is now available on iPhone, Android & Blackberry along with our mobile web app.

Zoho Projects for iPhone is also announced at the Zoholics event today. This app brings three key modules to the iPhone – Activities, Tasks & Timesheet. You can now create edit and close your project tasks on the go.…