Some of you would have tried to unsuccessfully login to Zoho CRM by giving your credentials at the http://zoho.com url. You are unable to login because Zoho CRM still does not support SSO (Single Sign On). 

Kindly use the http://zohocrm.com url to sign in to your Zoho CRM account.

In the meantime, we are working on providing an alternate solution.

Thank You

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How to send and receive mass mails using Zoho CRM?

Let me clear the air with some facts that one has to live with today while using Zoho CRM :-

• One can send mass mails ONLY if one is a paid user with Zoho CRM.

• One can send 250 mails/day ONLY using the mass mail feature in ONE day as of now (Think of mass mail as a 1-shot use tool to be used once a day. You can break the 250 into 100+100+50 or any other permutation that you want)

• One can send unlimited number of mails if mails are being sent individually ie without using the mass-mail feature.

Okay, the air is cleared now. What next ?

Zoho CRM cannot receive emails as of now. So how to address this problem? Hmmm.

There is a work-around for this!

1. Assume that you have logged in as joeblogs@

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Paul Greenberg mentions that CRM is getting more credibility now and the credibility has come over a period of time. Companies like Cisco (non-traditional vendors – the not-necessarily-CRM vendors or not-really-social media vendors) are jumping into the pool as they find that they need to tap into the unstructured conversations happening and mine that for information thereby helping them provide better services/products. This is good news for all around.

Paul also says the following :-

“… mega-giant companies like Oracle and SAP are integrating those tools because they see it makes good business sense. I’m excited that NetSuite went public and was successful as was salesfo

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We have updated the Outlook Plugin.
The login screen has been made more user-friendly.

Earlier there was confusion as to which username and password one ought to use in the Outlook Plugin to sync with Zoho CRM.

We have also given the facility to register with ZohoCRM from the Outlook Plugin login screen.

A new Help Link too is introduced which takes the user to the wiki spot handling the Outlook Plugin issues.

Some of the issues that have been fixed are as follows :-

• “Session Expired” problem fixed.

Earlier while synchronizing contact, task, calendar and etc., while the session used to get expired, it returned error message for each item(Invalid return value). Now it returns the message – 

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Hope you liked the new changes to the website.

It was too bland earlier and now we have added some ‘spice’ to it.

For every detail that you click, towards of the bottom of the page, you will find the navigation links now (With this, I hope you will not get ‘lost’ in the site as I used to )

We have given the ability to sign up to Zoho CRM on all the pages so that one need not go back and forth to sign in to Zoho CRM.

The Wiki too is being worked upon and we hope to have it steady by the end of this week.

One of the key ideas was to focus more on user-friendliness.

We would love to get your feedbacks on the changes.

• Does it make life any better for you?
• What other information would you like to see on the site?

PS: The tr

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We are using Zoho Wiki for the Zoho CRM Help Documentation. So, when you click on the Help link, you are actually directed to http://zohocrm.wiki.zoho.com.

The Wiki-approach helps achieve collaborative editing. The knowledge of the masses is easier to collate and aggregate with this method. So, even you can edit the Wiki document and add/edit to it. There may be times when you would like to share how to achieve a particular implementation. Then, go ahead, edit the wiki! This will enable others to grow with you too as others benefit from your experience. This makes the entire experience with the product more wholesome.

We plan to enable the users to register  for Zoho CRM right from the Zoho Wiki pages too! Gopal

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