The Outlook Plugin is one of the core add-ons provided by Zoho CRM. I firmly believe that the Oultook Plugin is a force-multiplier and can dramatically enhance productivity. Hence, I would like to understand what all are the features that you would like to see in it at the very earliest. A priority-wise list will be very helpful.
Currently we have a bidirectional sync facility but this will not suffice. We are working on providing pull and push facility from- and to- Outlook to Zoho CRM and vice-versa.

We are working on adding some of the other planned features as well.

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We have been getting some mails wherein the main thrust is addressing the How-To? behaviour.

I would like to know in what manner should this requirement be addressed to satisfy most of the community. I know that we can provide textual documentation but then this seems so passe’. I am certainly not going to write this off but then there certainly are other modes of conveying the message too like contextual help. Any other ideas would do good too please.
Any reference sites will be good to have.

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Things were pretty hectic over here for the update. The update happened after almost 40 days or 1.5 months.  We were working on Saturdays and Sundays too. Everyone was keen to get the update out at the earliest but without compromising on the quality.
We fixed close to 40 bugs and added close to 20 features. There are some usability issues in the product that we plan to address as well.

We have not yet decided on the next update dates as there are too many variables that we need to consider. In case there is something pressing on your mind, do let us know.

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