About Meera Sapra

Social media ambassador at Zoho. I live in New Delhi, India. When I'm not working, I spend my time reading, creating comics or art.

12 Business Resolutions for 2012

Posted by Posted on by
0

What better way to start the year than with a list of resolutions that can help your Business grow and prosper in the New Year. We’ve put together a list of 12 such resolutions that you can pick and choose from.

So, here’s wishing you a Happy and Productive New Year 2012!

#1 Prioritize

“Start every day with strategic clarity by spending 10 minutes reviewing what one-to-five things you want to achieve this year, what your strategic priorities are for achieving them, and (most importantly) what businesses, activities and opportunities you have decided to say “no” to because they distract you from what is truly important.” – Kaihan Krippendorff, author

More Resolutions from Business authors

#2 Focus on Less

When it comes to focussing your attention, energy and business resources, less is certainly more. The best example of this, is Steve Jobs’ approach to Management.

#3 Sell More

We’re guessing ‘Sell More!’ is already among the top of your Business resolutions for 2012.

To make it even easier for you to achieve this, the all-new CRM Interface comes with…

  • Simplified user actions designed to reduce the time your CRM time, so you can focus on selling
  • Pulse. Taking sales tracking to the next level, by letting you follow what’s (not) happening in your Business
  • Social CRM Integration with LinkedIn so you can associate LinkedIn profiles and engage your customers better within the CRM system

And More.

#4 Watch your Cash Flow

Are you keeping an eye on your cash flow yet?

Effective cash-flow management is essential to the growth of all businesses. Simplify your accounting process, choose an accounting solution that helps you stay on top of your finances. And start making financially informed decisions today!

Optimize Time

The time and energy you (and your team members) spend on your Business projects is perhaps your most valuable resource. Make the most of this resource, by using time-tracking tools to track the time spent on your projects. Another way to do this, would be to integrate time-tracking into your invoicing process.

Remember, time saved is money earned!

Streamline your Support Process

Great support means repeat business. And thats reason enough to streamline your Customer Support. Customers now look forward to proactive and participative support. Your support process should take into account multiple channels and should be easily trackable and measurable.

#7 Get Paid Faster

An automated invoicing process can help track time and expenses while you focus on other aspects of your business. Work with an invoicing tool that comes with additional features such as reports, mobile accessibility and integrated online payment capability.

Create a Customer Community

Do you have an online customer support community where your customers and employees can interact, share feedback, discuss ideas and brainstorm?

If not, set up a forum where you can engage them and gather valuable insights.

#9 Go Social

Social media is more than just an extension of business ethics. Your customers are out there,having conversations about your Business (or your competitors). It’s all up to you to be a part of those conversations, engage your customers and prospects, provide support and share content that matters to them.

So does your Business have a clear social media strategy linked to your overall Business objectives?

If not, now might be a good time to start! Here are more reasons why.

#10 Don’t be afraid to talk Pricing

The price of products and / services that your Business offers is probably not the main decision-making factor for your prospective clients. But, it certainly is important.

Here’s why you shouldn’t be afraid to list prices on your Business website.

#11 Collaborate

Foster an environment that encourages employees across various teams and locations to collaborate effectively. Online tools for Project Management, Discussion forums and Web-Conferencing can help you on the way to achieving this.

#12 Stay on top of your numbers

In order to make informed Business decisions, it is critical to keep an eye on your Business reports. An online reporting and Business Intelligence tool can make it easy for you visualize and analyze your Business data.

All the best with your resolutions!

The Best of Business Advice – From our Customers!​

Posted by Posted on by
0

“Don’t think about great ideas, think about people’s needs.”

El Mau Nuñez

“Cash Flow is Not a Paycheck” – Allen Gardner

“Great service means repeat business.” – Carol Ann Harstad

“Get out of your office and meet your potential clients.” – Jennifer Unruh

“Don’t wait, it’ll never happen if you don’t start.” – WireSpeed Systems

“If it ain’t profitable, it’s a bad business” – Duncan Yip

“Take a holiday…” – Martin Grill

Those are valuable pieces of business advice from our customers on Facebook.

What’s the best business advice you’ve ever received? Tell us, by dropping a comment here!

If C-L-O-U-D were an acronym, what would it stand for?

Posted by Posted on by
6



We asked. You answered. Most interesting responses from Facebook and 



Twitter
:




“Collaborate Live On Unsurpassed Development”
Mark Brutus Thurman




“Computing Leveraged Online for Users Devices”
WireSpeed Systems






“Computing Levitated Out of yoUr Desktop





Emil Chackot






“Computer Located OUtside Datacenter”
@skipbogsan




“Come-Lets-Organize-Upload-Distribute / Download” 
@warriorvibhu






And the funniest of them all…


“Children Like Oranges Upside Down”
Jack Kerr








Got any other interesting answers to contribute?  Leave us a comment here.

Email isn’t a productivity killer unless…

Posted by Posted on by
2


As with every other productivity tool, what really matters with email is how you use it. If email is draining your work productivity, it’s probably because you’re doing one or more of these:


  1. you make it the aim of your workday to achieve Zero-Inbox status.

    Let’s face it: the more email you send, the more you’ll receive. Set aside some time daily to respond to selective emails that are urgent and important. Mark the rest for

    later follow up
    .

  2. you believe email is real-time.

    It isn’t. And doesn’t need to be instantly responded to. If you need

    (and only if you need!)

    to initiate a real-time conversation, use IM, or make a phone call. Or even better, make it a face-to-face conversation, if that’s possible.

  3. you believe in the ‘a folder for every email and every email into a folder’ rule.

    Heard of

    Email OCD
    ? If you’re spending a lot of time just moving your mail into folders, you’re wasting valuable time that could be spent on other important tasks. Instead,

    make automated rules
     for emails that absolutely must be organized into folders. Leave the rest in your inbox.

  4. you need to hunt for emails manually, one folder at a time.

    Every time you have to look for that all-important email that suddenly needs to be referred to,

    use an advanced search feature
     to fish it out. Not only will this save you search time, it will minimize your dependency on folder-organization too (see the point above)

  5. you use the ‘reply-all’ function for every email.

    Before you use ‘reply-all’ and reply to everyone who is marked on an email, think about whether your reply will be relevant and / useful for all the intended recipients. If not, mark the email to only those who will benefit from reading it. It’s good email etiquette and saves everybody (including you!) a whole lot of time.

  6. you use email for debates and discussions.

    A more productive way to encourage ideas, discussions and brainstorms within your team(s) and / customers is to use an internal discussion forum. At Zoho, we use

    Zoho Discussions
     for all such “discussions”.

  7. you only send / check your email at the desk.

    Being able to check email on your mobile device is a necessary evil. You can spend time outside your office, meeting your customers and prospects, and yet, still find time to

    check email while you’re on the move
    . Remember to do this judiciously though, for not all email needs to be read / responded to.

  8. you check email during face-to face / telephonic interactions with people.

    Avoid doing this at all costs. For one, it’s rude. Also, you miss out on important conversations and the chance to make an impact on your audience.

Are there any other email-productivity-killing-habits that you can add to this list? Which email habit are you going to change today?

Cloud Software is to Desktop Software as…

Posted by Posted on by
2

How do you think Cloud Software compares with Desktop Software?

Last week, we asked our Facebook fans and twitter followers to come up with their own analogies to describe this comparison.

Here are some of the interesting responses we’ve received so far:

On our Facebook wall:


“192.168.0.1 to 127.0.0.1″
Adam K Dean ‎ (This one got 6 likes on our wall)


“A tap is to a dried up riverbed”
Marty Neill


“A renault 4 is to a mercedes benz”
David Castillo


“Meditating is to yawning”
​ – Josh Ward


“Man Vs Cave man”
Arif Ali

As twitter @replies:

“as Asteroids were to Dinosaurs”@caps_phisto

“credit card is to cash”@alvarofelipe

“as smiley cookies are to regular cookies”@adamgolomb

“as wings are to boat anchors”@DortchOnIT

So, which is your favorite analogy from these? Can you come up with some of your own?

Steve Jobs, RIP

Posted by Posted on by
0
“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don’t settle.” 
- Steve Jobs (1955 – 2011)