When it comes to hosted email options for your business, there is not a whole lot to choose fromunless you want to compromise on quality. There’s Microsoft’s Office 365. There’s Google Apps. And there’s Zoho Mail. We think Zoho Mail is better, but then again, we’re kind of biased.
And if you’re a small business, your options are even more limited. Until some time ago, Google Apps had a free edition. It started with unlimited users and decreased then gradually until they finally canceled it. Microsoft chose to never give anything away for free (shocker, I know!).
Now, here’s something we haven’t told anyone: When Google Apps Free Edition went the way of the dodo, Zoho Mail registrations shot up through the roof. Want some proof?
Of course, I was just being facetious with the title. We didn’t hire a management consulting firm, because we already know what they would say.…
Today we’re announcing general availability for Zoho Projects 4, the most complete mobile project management tool ever. Everything you need to get work done better: planning, tracking and collaborating is available wherever you are – even from your smartphone.
The Zoho Projects users who got an early preview of Zoho Projects 4 have already been experiencing the many improvements we introduced in this version – from being able to know what’s going on around your project at anytime thanks to Feeds (we like to think of it as your very own Project Coordinator), to the ease and simplicity of use by having most things you need on a daily basis within easy reach, on one page with no tabs or separate windows required.
Just a couple of weeks ago, in Austin we celebrated the Work from Home Day. Well, it wasn’t that big of a deal in the Zoho Austin office because we have a very flexible work schedule, and people work from home every now and then.
Then, a few days ago Yahoo! announced that they are ending all work-from-home and remote-work arrangements they had for most of their employees. That’s just a shame, Kara Swisher over at AllThingsD reprinted the internal memo.
It’s embarrassing to the technology industry that such a high-profile company like Yahoo! would take this step. While Marissa Mayer has taken some steps to googlify Yahoo! with free lunches and free iDevices, I think she has gone too far here in her googlification. I guess what most people miss here is that Google is also not a very remote-work friendly place. That may have changed, but at least it was not a few years ago.…
Google just yesterday announced it is giving the axe to the free edition of Google Apps (i.e. the Standard Edition). So from now on Google Apps only has a single version: the paid one. This is not exactly news to those of us who do business in this space. Google Apps free edition has gone from “unlimited users” to 100, to 50, to 10 and now, well.. to 0.
This is bad news for small businesses who are just getting started and who would rather use their limited amount of funds somewhere else. Although, software services are not expensive these days (for the most part), every single dollar counts when you’re getting started.
That’s the reason why we at Zoho remain committed to helping the small guys – new businesses just launching, the ones who are not able to commit just yet. That’s also reflected in our pricing structure – we’ve never required a yearly contract for any of our services.…
In the past I shared some tips when you are cold-calling a customer. Cold-calling gets a bad rap. But it can be effective – if it’s done well, targeted and you do your homework beforehand. I also find that cold-calling can be made more effective when you send an email first to warm-up your prospect beforehand.
But even when you do that, rejection is bound to happen. In the event that you have the
right contact info, your prospect is still there and you happen to catch him, he might still flat-out reject you.
So today I want to talk about what sales people can do when they get rejected. I won’t get credit for this – I just witnessed this in a call from Ian, with Vidyard, a company specializing in on-line video. So thank you, Ian, for the inspiration. Interestingly enough, Ian doesn’t sport a “sales” title. But after all, we’re all in sales, aren’t we?…
Email is a necessary evil these days. It’s the most widely used form of communication across companies, and yet precisely because of that widespread use, most people’s inboxes are cluttered with messages.
So, along the way we’ve invented labels, folders, SPAM filters, rules, stars, flags, smart algorithms and more as different ways to prioritize your inbox.
But none of that helps salespeople stay on top of customer communications easily, because they were not designed specifically for salespeople. One of our CRM customers was recently telling us that about 60% of the email their salespeople get is NOT related to the deals he is working on. We know, too, from our own experience that a high percentage of the emails that our sales team gets is not directly related to the deals they are working on.
So we decided to look at this from a fresh perspective, and we asked ourselves one question: Who knows best about the deals you are working on?…
I’m not going to preach about the benefits of Zoho CRM, or why you should use it with our Mail Add-on.
Instead, I’m just going to highlight what happens when you don’t.
Below is an email, a real email, I just sent to the VP of Sales or a company that was trying to sell us some service. Fine company, but they are not using Zoho CRM with the Mail Add-On.
This is not the first time, in the recent past I’ve had the same experience with other companies trying to sell me stuff. From now on, they’ll get similar emails. I just made this a template in Zoho Mail.
ps. I changed the names to protect the innocent Everything else is verbatim.
============ Forwarded message ============
From : <my email>
To : <VP of Sales Email>
Date : Wed, 29 Aug 2012 14:56:37 -0500
Subject : Fwd: Re: New Partners
============ Forwarded message ============