Easy Ways to Kill Spam in Your Online Community

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In our earlier blog posts, we spoke about various features that help in
tailoring your online community for a better user engagement and
branding. Once you popularize your forum, the first thing that hits you
is spam. If not effectively prevented, unwanted comments and irrelevant
responses can drive users away and suck your time up. Zoho Discussions
has powerful spam detection and moderation features that we will explore
in this blog post.

Spam Engine: To stop spamming right at the door, Zoho Discussions has a built-in spam
engine, which automatically detects and stops most of the irrelevant
content. This content is labeled and pushed to a moderation queue where
designated forum and portal moderators can approve or reject these
content.
Captcha: Another form of
spamming is repetitive posting of valid content. Zoho Discussions
provides a way to cut this down by adding captcha option for guest
posts.…

Multi-Language Support in Zoho Discussions Forums

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It’s been almost a year since we officially
launched Zoho Discussions
and so far, the number of businesses that deploy Zoho Discussions has steadily increased. With the increasing popularity, come a large volume of feature requests from our users. Out of which, one of the most highly requested features is the ability to use Zoho Discussions in multiple languages as it greatly helps our customers to reach and engage a large of number of people worldwide who speak different
languages – especially non-English speakers.

In order to better serve our customers all over the world, Zoho Discussions now supports 10 different languages: Chinese, Dutch, English, French, German, Japanese, Norwegian, Portuguese, Spanish and Turkish. And Zoho Discussions offers
you two ways of implementing language support for your user community:


1.

Tailoring your Zoho Discussions-powered Online Community – Part I

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Building an online community for your service or product is one of the most effective ways to promote customer confidence, loyalty and repeat business. It is of course fundamental that when you create a community, you align your brand’s value and identity with your online community. Zoho Discussions offers several ways in which you can customize your community, so that it matches what you want to do with it. Keeping a consistent look-and-feel and visual experience from your customers as they go from your website to your customer support forums is one of the most-requested things customers ask for.

Zoho Discussions offers extensive rebranding options, which enables you to create a rich user experience and fully align your online community with the other elements of your web presence. So we explore that here.
We’ll go into more advanced settings in Part II and Part III of this post.