Deliver high quality service to your customers with Zoho CRM for Google Apps – Ben Wisbey

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There are many factors that make your business a success. The most predominant factor being the loyalty that your customer has towards you. Happy customers make a successful business. Next on the list would be, following the best cost saving strategy, effective use of labor and deploying best resources to run your business. Ben Wisbey, Managing director, FitSense, deployed Zoho CRM to run his business successfully. It assisted him to get happy customers with less labor and cost involved.

About FitSense :

FitSense is a Canberra-based organization that specializes in delivering research based corporate wellness programs. They partner with other organizations and assist them to increase the productivity of their workforce. FitSense evaluates and offers suitable health programs to people working in the organization. Established in 2004, FitSense Australia has proved itself as one of the best in their domain by delivering the best wellness programs to their clients.…


Make your sales happen with Zoho CRM for Google Apps – GDLsystems.com

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Regardless of the size and kind of a business one does, sales matters. To make the sales happen, one needs to have all crucial information about the opportunities in the market and make quick decisions. And that is exactly what Juan Pablo Orozco, CEO of GDLsystems, has in his mind. He says “If you don’t have the real time information, you are blind and you can’t take decisions. If you can’t take quick decisions you will be out of the business”

 

Juan wanted the best CRM software which would help improve sales. And here is how Zoho CRM facilitated GDL systems with finding more business opportunities in the market.

About GDLsystems.com:

GDL Systems is a Mexican company based in Guadalajara, Jalisco. Juan has 12 years experience in the field of IT and his expertise led him into starting his own organization in 2008.…


Market Dojo found the smart way of managing customer details – Zoho CRM for Google Apps

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Market Dojo is one of the pioneering e-Sourcing software providers. They are a UK based company and formed in August 2010. The founders have many years of experience in software, procurement and consultancy. They pondered over developing a SaaS product that would simplify buying and selling of goods and services, looking at a paradigm shift in the market, ultimately bringing sourcing software in house. And as a result Market Dojo was born. This software has the capability to help the procurement professionals run eRFQ’s, RFI’s, questionnaires and both Forward and Reverse auctions. The users can go out to the market, analyze conditions, collate prices and negotiate with the sellers. They also have new capabilities such as an innovation tool where you can asses supplier ideas outside of price.

Challenge:
Market Dojo is an organization with 3 employees all working virtually.…


Zoho Sites; The Newest Website Builder At Google Apps Marketplace

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At Zoho, we strive for ideas to run a business with ease, and then transform those ideas into easy-to-use business applications. Realization of yet another such idea was a business website builder for everyone; Zoho Sites. It is also the newest website builder at Google Apps Marketplace. In addition to all its goodness, here’s what Zoho Sites has exclusively for GApps.

Zoho Sites lets you build your business website all by yourself. But if you still want assistance from your colleagues, you can share your webpages with them, let them modify and even publish the changes for you. When sharing your webpages for collaborative editing, Zoho Sites fetches your contacts and organization-members on GApps.


Installing Zoho Sites to your GApps account will list it on the universal navigation bar. As Zoho Sites supports single sign-in, you can create your business website without having to log-in separately.…


Announcing Zoho Commentbox – Online Feedback Management Software

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Managing feedback can get tricky. In an effort to simplify it, we introduce Zoho Commentbox.

Zoho Commentbox is a whole new way for you to create a feedback management portal and manage all your customer feedback instances, at one place. It gives your customers an opportunity to share their knowledge and ideas, and also lets other users search for a solution even without knocking your doors for help. Also, Commentbox helps you find the pulse of your customers and thus spend your time efficiently in improving your product.

Here is a sneak peek of what Zoho Commentbox is about.

Twitter Integration

Whenever someone talks about your product on twitter, the conversation is automatically pulled into Commentbox. When a specialist replies to it on Commentbox, a notification tweet is triggered to the conversation-starter, from a preferred twitter ID, without you having to even login to twitter separately.…