Zoho Survey Introduces a New Enterprise Plan for Organizations

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If you want to be the owner of a multi-user group, with the ability to manage permissions for users then, you will love the Enterprise plan. I give you further reason to love it – you, as an admin, need only purchase a single account with Zoho Survey, adding multiple users to your group as required. Read further for more details.

Zoho Survey Enterprise

Manage users
As the admin of a group, you become “all powerful” with permissions. You can add users to your portals from various departments of your organization. For instance, you can create separate portals for the sales team and the marketing team. Use multiple portals to organize your surveys, add users and assign the role of a member or vendor to each user. Read more

7 Tips to Get Bigger and Better Survey Results

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Want better response rates? Here are some quick tips for you.

Tip #1 – Use Zoho Survey
All masters are masters of the fundamentals. Start with the basics. Use a survey tool.

Tip #2 – Create multilingual surveys
While English may be the lingua franca of business, it’s always nice to be able to localize your content.
create multilingual surveysSelect your languages of choice, tweak the translation if you’d like and click to publish! Let your audience pick their language of choice!
translated survey

Tip #3 – Embed Surveys on Facebook
You have fans on Facebook. They have important thoughts and opinions on how you’re doing. Get your surveys to this crowd. Use our built in embedded survey instead of just a bland URL link. Read more

New in Zoho Survey – Analyze survey results in Real-Time with Google Spreadsheet

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Zoho Survey‘s new integration with Google Spreadsheet pushes your survey results to Google in real time. Now you can view and analyze survey responses to your heart’s content in that familiar spreadsheet interface.

ZSurvey-GSpreadsheet integration
Visualize the results in a variety of different ways as they are updated in real-time. Generate custom or personalized reports and share the sheet with anyone. Sharing the spreadsheet gives chosen individuals or teams the flexibility to collaborate with you and work on your reports.
In addition, your spreadsheet is saved on Google Drive so you can view survey results both online as well as offline.

Summarizing the benefits of survey data in Google Spreadsheets
•    View data in real-time
•    Easy to share
•    Access to data both online and offline in Google Drive

It takes only a simple click of a button to integrate your survey results in Google Spreadsheet. You can select whether you want the results in a new sheet or an existing sheet. Results pushed to a Google Spreadsheet lets you share, collaborate, and analyze data. Tell us how this feature helps you.

Zoho Survey – Get in touch with respondents instantly with E-mail Triggers

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Do you need to contact your respondents as soon as they complete your surveys? Ever felt the need to send out a thank you message to your respondents for taking your survey? Well, you can when you set up email auto-responder aka an email trigger.

How does it work?
It  is an auto response mechanism that triggers an email to the recipient,  whenever a respondent completes a survey or when a response meets the condition you set. Here are some ways you could use an email trigger.
•    Thank a respondent for taking your survey.
•    Set it up to receive an email when a survey is complete.
•    Trigger an email to your team or a group of people.

email trigger

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Does your Audience want to take your Surveys?

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“You can lead a horse to water,
but you can’t make it drink.”

You have designed a great survey. You have considered your target audience carefully. Now there is just one little problem: How do you get your target audience to actually complete the survey? If it acts like a chore, it feels like a chore, then it must be a chore. Getting a human being to pay attention to perceived chores is a lot harder than getting horses to drink (or may be we just underestimate horses!)

Test your surveys

 

 

 

 

 

 

 

 

 

 

 

 

So how do we solve that problem? There is no silver bullet – we have to test, test and test.

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Get to know your customers better: Survey to survive competition

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“This town ain’t big enough for the both of us”: Can your brand say this with full conviction to a competitor?

Picture this: You’re the town biggie. Everyone loves you, at least you think they do – enter the new guy. How do you know you stand a chance?

Zoho survey-listenThe same goes for your business and your customers. Do you just think they love you, or do they really?

To stay visible and known to new consumers, you have to depend on marketing to ‘mark your territory’. Your competitor has one thing going for it – its novelty. Combine that with competitive pricing, and you could be in trouble. Can you guarantee that your customers will remain loyal to your brand for long?

There’s only one way to find out: Ask them.  Read more