Want better response rates? Here are some quick tips for you.
Tip #1 – Use Zoho Survey
All masters are masters of the fundamentals. Start with the basics. Use a survey tool.
Tip #2 – Create multilingual surveys
While English may be the lingua franca of business, it’s always nice to be able to localize your content.
Select your languages of choice, tweak the translation if you’d like and click to publish! Let your audience pick their language of choice!
Tip #3 – Embed Surveys on Facebook
You have fans on Facebook. They have important thoughts and opinions on how you’re doing. Get your surveys to this crowd. Use our built in embedded survey instead of just a bland URL link. Read more
Zoho Survey‘s new integration with Google Spreadsheet pushes your survey results to Google in real time. Now you can view and analyze survey responses to your heart’s content in that familiar spreadsheet interface.
Visualize the results in a variety of different ways as they are updated in real-time. Generate custom or personalized reports and share the sheet with anyone. Sharing the spreadsheet gives chosen individuals or teams the flexibility to collaborate with you and work on your reports.
In addition, your spreadsheet is saved on Google Drive so you can view survey results both online as well as offline.
Summarizing the benefits of survey data in Google Spreadsheets
• View data in real-time
• Easy to share
• Access to data both online and offline in Google Drive
It takes only a simple click of a button to integrate your survey results in Google Spreadsheet. You can select whether you want the results in a new sheet or an existing sheet. Results pushed to a Google Spreadsheet lets you share, collaborate, and analyze data. Tell us how this feature helps you.
Do you need to contact your respondents as soon as they complete your surveys? Ever felt the need to send out a thank you message to your respondents for taking your survey? Well, you can when you set up email auto-responder aka an email trigger.
How does it work?
It is an auto response mechanism that triggers an email to the recipient, whenever a respondent completes a survey or when a response meets the condition you set. Here are some ways you could use an email trigger.
• Thank a respondent for taking your survey.
• Set it up to receive an email when a survey is complete.
• Trigger an email to your team or a group of people.
“You can lead a horse to water,
but you can’t make it drink.”
You have designed a great survey. You have considered your target audience carefully. Now there is just one little problem: How do you get your target audience to actually complete the survey? If it acts like a chore, it feels like a chore, then it must be a chore. Getting a human being to pay attention to perceived chores is a lot harder than getting horses to drink (or may be we just underestimate horses!)
So how do we solve that problem? There is no silver bullet – we have to test, test and test.
“This town ain’t big enough for the both of us”: Can your brand say this with full conviction to a competitor?
Picture this: You’re the town biggie. Everyone loves you, at least you think they do – enter the new guy. How do you know you stand a chance?
The same goes for your business and your customers. Do you just think they love you, or do they really?
To stay visible and known to new consumers, you have to depend on marketing to ‘mark your territory’. Your competitor has one thing going for it – its novelty. Combine that with competitive pricing, and you could be in trouble. Can you guarantee that your customers will remain loyal to your brand for long?
There’s only one way to find out: Ask them. Read more
This winter, we’ve made Zoho Survey even better with a whole new set of features. They will help you get survey responses without an internet connection, double the chances of survey completion with auto-fill and improve the overall experience for your respondents. Here’s a complete list of the latest features:
Zoho Survey is updated with new features to make sharing surveys easy. You can now share entire surveys and export or print individual responses. Also, easily recover previously created surveys from Trash.
Save time and leave aside the worry of losing surveys or data.
If you periodically publish a number of surveys and need inputs from experts, the share survey feature simplifies the long-winded process of inviting reviewers to peruse and give inputs on the survey and sharing reports with them.
The Share Survey feature enables you to add users who become co-owners of your survey. Co-owners can edit the survey and publish them on your behalf and, they can also access the survey report. As the survey author, you decide whether to allow or deny access to the survey by adding persons or removing them from the Share list. And, only you can delete the survey.
Restore Surveys from Trash
Everyone makes mistakes. Some surveys are deleted unintentionally (yes, even when there’s a double prompt before deletion) so, we have now made it simpler to archive your surveys by just moving them to Trash. Zoho Survey has now replaced Delete Survey with the Trash Survey option so that, surveys can be trashed and later restored or deleted within a single click. If there’s a survey you create a couple of months ago and want to create a similar one, visit the list of trashed surveys and restore it from there. Now, there’s no worry about losing your surveys or the data with this feature. You not only save time but you can also organize your surveys. Trash the ones you do not need, restore them if needed later and delete surveys if you find no use for them. Do note that if deleted, surveys cannot be recovered.
Share and export individual reports
As the survey author you can view individual reports for each respondent. Zoho Survey has an update for individual responses; they can be shared and exported to PDF. You can view the full answer set of each individual response in PDF which includes data like survey completion time, IP address and if you use Zoho Campaigns to distribute your surveys, you also have the option to view each individual respondent’s email address in a quick click.
Do these features help you save time? Let us know.