About Darice

Visual Designer @ Zoho.

Too many bugs to handle? Link and fix them in Zoho BugTracker

Posted by Posted on by

In an effort to keep you calm during a bug swarm, we have released Link Bugs in Zoho BugTracker. With Link Bugs, you can associate or link bugs together based on their relationships with one another. This will help you organize bugs so you can resolve issues quickly and easily.

Below is an infographic illustrating the different types of bug-links you can use.

Read more

5 Ways to Craft Effective Survey Questions [Infographic]

Posted by Posted on by

In 2009, Walmart made a $1.85 billion mistake due to a bad survey. To compete with Target, Walmart surveyed their customers and asked “Would you like Walmart to be less cluttered?” Consumers agreed that they would enjoy shopping at a more organized store. So, Walmart removed 15% of their inventory, shortened shelves and cleared aisles.

Why did this lead to a steep decrease in sales?

The problem lies with the question “Would you like Walmart to be less cluttered?” Walmart had an idea of how they wanted to compete with Target — providing a neat and organized shopping experience. Instead of designing their survey to understand their customers’ actual behavior, Walmart turned their solution into a biased question. If you think about it, why would anyone say they would want to shop at a cluttered store?

Read more

Introducing #recipeforsuccess: Pinspiration for your Business

Posted by Posted on by

We’ve been sharing one piece of inspiration every week for the past eight weeks. These consist of thought-provoking bits of wisdom from business leaders, entrepreneurs, famous personalities, Zoho customers and employees. Note: these are not your typical boring business–speak quotes. Each is handpicked and crafted into a poster, ready for you to use as artwork in your workspace that will help you stay motivated and on the path to success!

We’re calling this mix #recipeforsuccess and we’re thrilled with the responses we’ve gotten to the eight recipes that we’ve shared so far!

Take a look at the first 8 recipes, with some of our customers’ comments about them.

Today Quote

Stay on track. Is what you’re doing today going to help you get to where you want to be? If not, it’s time to revisit your goal and the actionable steps it will take to get there.

Genius Quote

Hard work pays off. Having a good idea will start a journey, but elbow grease is what’s going to help you reach your destination.

One of our users, Thenamuthan Atm, had another idea of what constitutes genius. The formula? “Confidence + Being Smart.”


Jump over obstacles. Don’t let negative scenarios that run in your head paralyze you. Keep your goals in mind and keep pushing forward.

Procrastinate Quote

Remember what you’re passionate about. Passion is a serious driving force! Ask yourself why you do what you do, and keep that in mind when you hit rough patches on the road.

In response, Mark Roberts wrote “We started FirstLight HomeCare WestIndy, a veteran owned home care business helping veterans!!! If you never take a leap of faith you never will know!!!”


Change things for the better. If you notice that meetings or any aspect of your business is not working out well, find out why and set an action plan to increase productivity.

Plan A Quote

Don’t give up. Or be discouraged. No one said running a business was built from a first idea or one brainstorming session. If a plan doesn’t work out, be flexible and try another one.

In response, Kashif Tufail Bhatti added, “If all 26 plans fail, try other languages. :)”


Strive for good. There’s nothing like building a business that you’re passionate about that also solves a problem that society has. If you share your passion with others, you’ll have strong supporters.


Make it happen. After all, the best part about a business dream is seeing it become a reality! Get busy and take action.

Mark Brutus Thurman emphasized getting a head start at doing. “Start early. Its amazing how much you can get done before 9am when the phone starts ringing…”


What happens when you collect such inspiration onto a Pinterest board?

Pinspiration – that’s the best way to follow our weekly series of recipes. Watch this board for a fresh, new recipe for success every week. Happy pinning!

Do you have your own words of wisdom to add? Feel free to share them in the comments below or on our Facebook page.

Work & Coffee: The Unbreakable Bond

Posted by Posted on by

Some will say a good night’s sleep or a hot breakfast is essential to starting out your day. However, most people can be found with their hands glued to cups of coffee in the mornings.

Coffee, often affectionately named as a person’s fuel source, is said to be essential for a productive day. How did coffee become imperative for work? Let us know your theories!

In the meantime, see below for some fun facts on coffee and the workplace. See anything surprising? Tell us what you think in the comments below or on our Facebook page.

Work and Coffee Infographic

Turn Your Meetings Around: 6 Tips from Our Users

Posted by Posted on by

Let’s face it – no one wakes up in the morning itching to go to their meetings for the day. There’s a reason why many people can relate to the dread of the infamous meeting and it’s this – they often don’t work. Meetings have good intentions, but the manner in which they are held often results in the loss of productivity.

Ready to turn your meetings around? On our Facebook page, we asked users to complete this sentence: “Meetings are productive when ____”. We received some interesting responses and noticed a few trends. Here are 6 tips small business owners gave to help you make meetings worthwhile:

Make Meetings Work

  1. Allow Voices to Be Heard. No one wants to go to a meeting where they are unable to give their knowledgeable two cents. Creating an open atmosphere where people can be heard can make a meeting more enjoyable and give way to creative problem solving.
  2. Make Action Items. When people leave a meeting feeling lost and wondering what the purpose was, it’s often because the meeting did not reach a clear decision. A meeting shouldn’t start and end with planning to make plans. Instead, it should answer the ‘what’, ‘why’ and the ‘how’ of the meeting. When this happens, participants will leave knowing what has been decided and what next steps to take to achieve the goal of the meeting.
  3. Don’t Bring Distractions to the Table. It pays to leave behind mobile devices and put up with a few minutes of separation anxiety when attending a meeting. When distractions are left behind, participants are more focused and can help a meeting be more productive and stay on track.
  4. Have the Right People There. Keep the number of people in a meeting small. This will help avoid situations where participants who are not crucial to the core of the meeting are left asking why they are there in the first place. Make sure a meeting only consists of key players of your meeting’s agenda.
  5. Use Tools to Be Efficient. There’s a fine line between bringing in distractions and bringing in tools that will be useful during the meeting. Choose wisely! If you’re unsure, ask yourself 3 things:
    • Will it help me contribute to the meeting?
    • Will it be a necessity to the meeting’s success?
    • Will it help me get the most out of the meeting?
  6. Less is More. If a large number of meetings are scheduled and cover the same agenda, it may be an indicator that the meetings aren’t staying on track. If you have successful meetings to begin with, you won’t need to have many meetings. Make sure meetings stay focused and on point.

What are your thoughts on these six tips? Do you have your own that you didn’t see on the list? Feel free to share your advice on our Facebook page or in the comments below.

Zoholics: Add to your Business Toolbox this May

Posted by Posted on by

Want to know how to better manage your business? Whether you’re getting started with using Zoho or want more out of your Zoho apps, the second annual Zoho User Conference held on May 29th-31st in San Francisco has you covered with over 55 sessions.

In addition to providing general workshops, there will be tracks specifically designed for those who are already well-acquainted with Zoho products or want to explore other tools that can help make managing a business more efficient.

The conference will feature well–known speakers in the tech industry like Ray Wang, Brent Leary, Doug Sleeter, and also Robert Scoble, who will be hosting a fireside chat with Sridhar Vembu, CEO of Zoho.

To find out what you can learn from the conference, answer some of the questions in the graphic below or view the conference’s full agenda here. Don’t forget to download our updated Zoholics iPhone app that will give you details about the event on the go.

We hope to see you in San Francisco! For more information, to register, or book your hotel at the venue, visit www.zoholics.com.

What sessions are you excited about? What speakers are you looking forward to? Let us know in the comments below or on our Facebook page.

Zoholics Infographic



Customer Appreciation in Numbers: Infographic

Posted by Posted on by

In February, we were flooded with positive comments (perhaps in the spirit of Valentine’s Day) on our Facebook and Twitter pages.

Below is a visual representation of all the customer love we got last month. Thank you for your feedback! We always appreciate hearing from you.

How do you harness your customers’ positive feedback on social media? Share your thoughts with us in the comments below or on our Facebook page.