Zoho Recruit: Extract Resumes from Email Attachments

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At Zoho Recruit, we understand the difficulties and challenges of recruiting. Extracting resumes manually from email attachments and transferring them into the resume database can be tiresome and time consuming. Today, we are pleased to announce a new feature “Resume Inbox”, that will make resume processing easier for you. This feature is courtesy our integration with the good folks at


Rchilli’s Resume Inbox parses multiple resumes automatically from your email attachments, and transfers the candidates details directly into Zoho Recruit. This eliminates manual processing of resumes, which in turn increases productivity. All the resume attachments that come to your email can now be easily tracked into Zoho Recruit -

Applicant Tracking System

. There’s no more switching back and forth between your email client and resume database.

Now, let’s take a look at the quick and simple steps to extract resumes from email attachments:

Configure Multiple Email Accounts

By setting the POP details, you can extract the incoming resume attachments from multiple email accounts like Zoho Mail, Outlook, Gmail, Yahoo Mail, etc. This one time setup saves you valuable time in switching between your email client and Zoho Recruit.

Mapping Fields

You can choose to extract the required candidate information from the email attachment, and map fields accordingly. With Resume Inbox, you can not only parse the attachments and candidate details, but the entire email including the content, to, from, subject, etc.

View Parsed and Failed Resume

Once the process of resume parsing is done, you can view the details of the successfully parsed and failed resumes (Parsed date, Name of Resume, Error Description and Source).


The system automatically generates a daily report and sends it via email.

Give this new feature a


and let us know what you think. Your feedback will help us improve our product.

Happy Recruiting!

Three Different Businesses. Three Different Requirements. One Solution: Zoho CRM

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  • ALTUS Wealth Solutions

    , was looking out for an

    alternative to the expensive Salesforce CRM

    they were using.

  • Anderson Sales Advantage

    wanted a

    no-frill, easy to use CRM

    to train newbies.

  • JetHub

    was scouting for a

    secure online CRM

    for its distributed workforce.

And, all of them chose Zoho CRM.

We are quite happy to share their success stories with you.

ALTUS Wealth Solutions
 is a Registered Investment Advisory firm specializing in financial planning. Zoho CRM is used to manage the countless relationships it has established with prospective clients, financial services peers, and other individuals and organizations. John Buerger, a CERTIFIED FINANCIAL PLANNER™ , operates ALTUS as a solo entrepreneur, making him responsible for all aspects of Zoho CRM, from paying bills to maintaining the system.

ALTUS switched from Salesforce to Zoho CRM when Buerger determined that the Zoho solution had matured to the point of being a competitive and, ultimately, the preferred CRM option. The tipping point for making the switch to Zoho CRM was email integration with GMail, which ALTUS uses as its email server.

Read more
 on how Buerger customizes Zoho CRM for client specific plans and also for generating invoices and custom reports.

“I was with Salesforce before I moved to Zoho CRM, and I found Salesforce to be outrageously expensive for what it was providing. For me, nothing in Salesforce was any more powerful than what I can do with Zoho CRM.

But Zoho CRM costs just a fraction of Salesforce – $15 per month vs. $100 per month – so I’m saving over $1,000 per year.”

John Buerger,

ALTUS Wealth Solutions

Anderson Sales Advantage 
is a sales coaching and training company that helps it’s clients set up and use Zoho CRM. Most Anderson Sales Advantage clients have no CRM experience, no sales pipeline, and no lead management whatsoever. They are completely new to CRM software and to CRM as a business process to support pre- and post-sales activities.

The companies and individuals that turn to Anderson Sales Consulting all have different terminologies and ways to track their customers and prospects. As both a user and promoter, Anderson appreciates the flexibility of Zoho CRM.

Know more

 on how the ability to work with his clients in real time within Zoho CRM, ensures that Anderson gives them the best possible training and coaching.​

“I needed a CRM system that would be easy to set up and easy to train my clients to use, so it had to be easy for them to understand. Zoho CRM hits all those points, and the price is great for an independent / solo entrepreneur.

I had been using Salesforce previously, and I found that Zoho CRM is very comparable. And the price is a lot better.”

Teddy Anderson,


Anderson Sales Advantage ​

 is a worldwide, on-demand charter service that offers private flights to more than 7,000 airports in the United States and abroad. With employees spread across the country, JetHub uses Zoho CRM to securely manage its customer information.

JetHub integrated the industry based online quoting function into its Zoho CRM installation, customizing Zoho CRM to mimic the same industry-specific form layout presented by the quoting system. As a result, JetHub was able to cancel the online quoting service and pocket the savings.

Read more
 on how they reaped the benefits of integration between Zoho CRM and Google Apps.

“JetHub is a completely virtual company. Zoho CRM provides a cloud-based system that supports our distributed workforce and helps me protect my employees’ information by restricting access to authorized users. 

Being able to secure access to that information could easily save us thousands in business that could otherwise walk out the door in the event of a data breach.”

Kevin Lippert,

President, JetHub

If you would like to share your story too, write to us at support[a]zohocrm.com, or join us in conversation on



– Susan

Salesforce discount code: ZOHO?

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Naturally, we believe our products are superior to our competitors’ offerings, but we understand there are some organizations who choose to try Salesforce as their CRM solution.

So for those of you who happen to be using Salesforce for whatever reason, we’d still like to help you. It turns out Salesforce has been doing more than just sending the same questionable form letter about Zoho to customers for the last couple of years — we’ve been hearing from some of our friends that Salesforce has been willing to match our great low prices.

That would mean the Enterprise Edition, for example, would cost just $25/user/month — a whopping 80% off the regular $125/user/month price. If you’re paying Salesforce more than you’d pay for Zoho CRM, we suggest you call your friendly Salesforce representative and ask for this offer.

And of course, we do hope you’ll try our services in the future, whether it’s just Zoho CRM or the integrated Zoho suite of apps. No discount code necessary.

Salesforce vs Zoho: The Reality

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I just noticed this
tweet from @Sesiri
who recently migrated from Salesforce to Zoho CRM.

In his blog post (I recommend reading the entire post), Sesiri talks about the email Salesforce sent explaining why Salesforce thinks they are better than Zoho. They had 5 points in the email. I believe some of these points are misguided or simply not true. I want to clarify these points in this post.

First, regarding commitment to CRM success

Zoho CRM is one of many applications offered by Zoho. Zoho’s parent company AdventNet, a provider of software development services, has also has invested in another CRM offering. How much innovation and focus on CRM success can be expected from such a diverse company with limited resources?

Thank you Salesforce for acknowledging our broad portfolio. Companies don’t run on CRM alone. They need various pieces of software to run their business efficiently. At Zoho, we want our small business customers (remember them, Salesforce?) to focus on running their business, not their IT and certainly not their CRM. If it means offering several applications, pre-integrated for a good value, we do it.

We are not in the business of extracting every penny from the customer to sell a CRM app. What are the advantages of offering a broad portfolio? Integrations. Look at some of the
we did just in the year 2010. This list doesn’t even include our integration with Invoicing, web conferencing, accounting and many other apps. Try this with Salesforce.

Also, Zoho.com’s parent company is ‘Zoho Corp’, a software company and not a ‘software development servicescompany’. Yes, there is a big difference. We are not an outsourced services company. We have been a product company for 16 years.

Regarding Best of Breed email integration, Salesforce says…

Zoho CRM offers limited Outlook integration at an additional charge, but lacks the ability to create contacts from emails, link emails to opportunities, or schedule automatic calendar synchronization. Zoho CRM forces customers to use its Zoho Mail product at an additional cost in order to integrate to more popular email applications like Gmail.  Finally, Zoho CRM does not offer the ability to track when email messages are read, leaving users wondering if their emails are received at all.

Our Outlook add-on syncs Contacts, Calendar events and Tasks with Zoho CRM with a single click. Regarding email integration, we think the current plugin based approach that is used in the industry is history. If you ever looked at our integration with Zoho Mail, you’ll know what I mean. You’ll now be able to see your email entirely in Zoho Mail as a tab. Also, you can view all your email exchanges (like email threads) with a contact, lead etc. It just doesn’t end there. You can even share your email exchanges with other sales people in your team to get better idea on what is going on. Can this be done in outdated approach of Salesforce? I don’t think so. Why? Zoho does Email which Salesforce doesn’t. This is another advantage of a broad product portfolio.

Regarding the price, our email module is $3/month add-on. That still keeps Zoho CRM’s pricing at $15/month. If you are migrating from Salesforce, I am sure your response will be similar to Sesiri’s.

Considering the price, I think Zoho still beats in several hundreds, or may be more than a grand.

Regarding Document Management Integration, Salesforce says…

Zoho CRM does not offer a central repository for vital documents directly in the application. Further, Zoho CRM cannot generate a mail merge document into its own Zoho Writer product.

Zoho offers a central document repository in Zoho Docs. CRM is not the kind of application that is used by every employee in a business. But apps like Email or Document Management are used by every one in a business. Because we don’t come from a CRM centric world, we let you place document where they actually belong. If you want to attach documents to a lead/contact, you can do so within Zoho CRM, not just from Zoho Docs, but other document management apps like
Google Docs as well. Of course, our Web Tabs let you add our entire document management app within Zoho CRM.

One of the benefits you get with our document management module is the integrated office suite. You can optionally view the documents online using our office apps without having to rely on ‘installed software’.

Regarding the claim that we cannot do mail merge with our own word processor….not true. Zoho CRM does mail merge with Zoho Writer along with Microsoft Word. Being the ‘No Software’ company, do you do mail merge with any online word processor?

What’s interesting here is that Salesforce is claiming that we don’t integrate well enough with traditional software (Outlook, Email Apps etc). So much for their ‘No Software’ mantra.

While we have several advantages on the product side over Salesforce, there is one key advantage you get with Zoho on the sales side. We don’t do forced sales. Existing Salesforce customers will know what I mean.

Case Study: How Zoho Reports Helps Optimize Globo’s TV Programming

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Globo, which is currently the largest commercial television network of Latin America and the third largest in the world (after CBS and NBC), uses Zoho Reports to analyze viewership data about videos and TV shows in its TV and cable TV divisions. Globo is watched by an estimated 120 million people daily.

Here’s what Alexandre Oppermann, Globo’s Business Intelligence Co-ordinator – Web Analytics, had to say about Zoho Reports:

Using Zoho Reports, we generate reports and dashboards that reveal the daily and monthly views of each show and video in its TV and cable TV divisions. Currently, Globo has 40 people actively using Zoho Reports to report against 8.5 million rows of data. And this data set is growing continuously as we aggregate more data everyday.

Compared to our earlier solutions, Zoho Reports gives us flexibility. We can give access to all the data and reports, and our users can do whatever they want. A lot of manual work that we were doing before, we aren’t doing anymore. And that’s increased the productivity of everyone, especially us.

Read the full story about how Globo is using Zoho Reports

Analyzing the various data that your business generates will give you good insights about where you stand. The metrics can be from a wide spectrum. Say, your sales across different regions, the money you spend on different marketing channels and the subsequent returns, the number of support tickets you receive, the number of calls your support reps receive/make, the traffic that your website pages get etc. Zoho Reports, as a business intelligence and reporting service online helps you plot all such data in a graphical manner, makes it easy for you to spot trends and take action wherever necessary. Sign up for Zoho Reports now.

For latest updates on Zoho Reports, follow us on



Zoho Mail is Now Open For Business!

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Two years ago, we made Zoho Mail public for free personal use and we are happy with the reception and feedback we have gotten so far. For example, we recently won the Reader’s choice award for The Best Free Email Service 2011. Now, we are taking another big step in our quest to bring the best hosted email to our customers.

Today, we’re opening Zoho Mail for businesses. What took us so long? We wanted to make sure the product was right. Business and professional users have come to expect the rich functionality from their desktop email client and the no-hassles, fast, accessible-anywhere convenience of web-based email.

Now, you no longer have to make a choice between the lesser of two evils: either burning a hole in your wallet with a full-featured, expensive email solution or settle for a web-based, affordable email service with bare minimum features. Zoho Mail gives you the best of three worlds: feature-rich business email, no-hassle email hosting and an affordable price. For example, here are some of the rich features that make Zoho Mail’s web interface ideal for business users:

    • Supports both Folders & Labels, making it all the more easier to organize and access messages
    • Helps you to tag incoming messages with

      Labels & Flags

      and directly move them to appropriate folders using

      Rules & Filters

    • Powerful search

      functionality that can search even inside attachments
    • Comes with a sleek

      instant chat

      interface for better communication
      amongst your colleagues and customers
    • Optimized

      mobile web interface

      for anywhere, anytime access on iPhone, Android, Blackberry and other mobile devices 

    In addition, with integrated Calendar, Tasks, Notes and Contacts apps with features exceeding even those of popular desktop clients you are able to share calendars, set reminders, assign tasks, take notes on the fly and always have your most important information handy. And, for those users who are accustomed  to desktop email clients, Zoho Mail synchronizes seamlessly with the most popular ones (Outlook and Thunderbird), through POP / IMAP.

    Zoho Mail - Webmail Interface

    Of course, we realize that having rich, flexible administrator options is just as important as having a rich product for end users. If you are a business mail administrator, the powerful Control Panel makes it simple for you to manage all aspects of business emailing. For example:

    • Define

      email policies

      with respect to mailbox quotas, access privileges etc., and even assign different policies to different groups of people
    • Create and

      manage groups

      and group related polices, spam control and moderation
    • Set up 

      customized email addresses

      and aliases
      for your business users 
    • Add and manage

      multiple domains

    • Assign roles

      to other users, streamline administration and more.
    Zoho Mail - Control Panel

    With Zoho as your email host, you do not have to worry about maintaining complicated mail server infrastructure. You can leave that part to us since it is in our business as a company offering services on the cloud to manage state-of-the-art data centers with multiple layers of security. In fact, your data is safer in our data centers!

    What about the affordable price? Our plans start at just $2 per user/month ($24 per user/year). And may be the best part about our pricing plans is that you need not buy an entire year upfront. Of course you get a slightly better price with a yearly commitment, but we know businesses sometimes need the flexibility that only monthly plans can give them.

    So, if you are a new business looking for an email host or currently paying an arm-and-a-leg for managing your business email, Zoho Mail is now open for Business!

    3 Easy Steps for Embedding Zoho CRM Web Forms in Facebook Pages

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    If you follow our

    page, you would have noticed a “Request a Demo” link on the left hand side. Refer to the visual at the right.

    This was the result of one of our experiments on how to use Zoho CRM in the social frontier. A Facebook fan page is certainly a great way to engage your prospects. It doesn’t stop there… How do you collect information from these visitors? With Zoho CRM web forms, you can!

    Zoho CRM web forms
    can come in handy when you want to gather information from your web page visitors. The details are automatically pushed to your CRM account on submission.

    Getting the form in your web page takes almost no time. It is as simple as create > edit > save. Take a look at the below presentation. These are the steps that we followed for embedding the ‘Request a Demo’ form in our page.

    A very big thank you to Kenji Saegusa, a Zoho CRM fan, who posted this query in our fan page. Your question inspired us to try this out.

    If you are using Facebook for marketing, then Zoho CRM web forms can help you capture leads directly from your company’s Facebook page. Try embedding forms in your Facebook pages and tell us about your experience.

    And, yes, in case you need a demo of Zoho CRM, you can always fill the form and submit. We’ll get your message!

    Learn more about Zoho CRM Web Forms; here are a couple of related links.

    Capture Leads from your Google Sites with Zoho CRM Web Forms
    Capture Contacts from Blogger.com to Zoho CRM

    For more such updates and to share your suggestions, do connect with Zoho CRM on