Accessing Zoho Mail on iPhone/iPad through IMAP

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You can access Zoho Mail on any mobile device from http://mobile.zoho.com, if you have a decent browser. But if you prefer using the local email client on your mobile device, you can fetch mails from Zoho Mail through POP or IMAP. We recently introduced IMAP support in Zoho Mail and today I want to expand on how to configure this on iPhone, iPad & iPod Touch.

Before you can configure your mobile email client, you first need to enable POP/IMAP access for your email account. To do this, go to Email Settings > Personalize > Email forwarding and POP/IMAP and enable either POP or IMAP. Here are the instructions for POP and IMAP.

Once you enable IMAP, you can now follow these instructions on your iPhone to receive/send emails.

Go to Settings App > Mail, Contacts, Calendars >Choose ‘Add Account’ and ‘Other’ option.

In the next screen, choose ‘Add Mail Account’ and provide the details like Name, email address (username@zoho.com), your Zoho password and a description of your account.

In the next screen provide Incoming Mail Server (imap.zoho.com) and Outgoing Mail Server (smtp.zoho.com) 

Once the details are verified, you should be all set. You can now open the mail app to fetch emails from Zoho Mail. In case of IMAP, mails read on your mail client will be marked as read on Zoho Mail client as well.

Configuration instructions are similar for iPad as well. In case you need additional details to configure IMAP, here we go.

Incoming Port: 993

Outgoing Port: 465

SSL: Yes

Outgoing Mail Server Requires Authentication: Yes

Hope this helps. If you face any issues, please let us know. 

New in Zoho Projects: Bug Tracking

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Zoho Projects allows teams to collaborate and get things done. And today we are excited to announce the addition of an extra piece of functionality: The Bug Tracking module. Now teams can collaborate and get software projects done, taking advantage of all the other collaboration tools that Zoho Projects has to offer. No software product is ever perfect. Bugs and improvements are an unavoidable part of any technology product. But what really makes a difference is how these bugs are tracked, prioritized and fixed.

Zoho Projects’ Bug Tracking module is a powerful issue submission and bug tracking system that helps organizations and teams submit, track and fix software bugs. 


Submit Bugs
We all know that a bug report is more useful the more factual and detailed it is. When using Zoho Projects’ Bug Traking module, users have multiple ways to tell the team what and where the bugs are. The rich text editor is just the start – a user can also attach multiple files (screenshots, movies and pretty much any other kind of file) that might help the developers fix the issue. In addition, the user might also choose to enter more specific information, for example, what particular software module this bug is related to, of how severe this issue is. When submitting a bug, the user also has an option to assign the bug to a particular user and setting a number of other configurable flags.

You can also define your own rules that will enable you to organize the bugs and perform actions such as changing the severity, priority, module and assigning the issue to a user when there is a change in the bug status.

Track Bugs 
We offer several ways for the team to track all the bugs related to a project. The Bugs list offers at-a-glance view of the bugs that have been recently opened, and offers multiple filtering options (by status, owner, severity, etc). Keeping track of the actions for each bug is easy in the History section, which shows what changes each bug has gone through, by whom and when. Of course, the Bug Tracking module also allows you to find the issue you are looking for with advanced search options.

A flexible workflow pattern lets you define your own workflow, for example, when to get notifications, what the different status for a bug can be, etc. You can define custom workflows for different departments, groups, projects and even specific bug types. In addition, you can change the default workflow as per your project requirements.

Fix Bugs
No, Zoho Projects will not fix the bug for you… you still need to reproduce and debug by yourself. But it will make that process a LOT easier. By using all the tools that Zoho Projects has to offer, such as the built-in chat, discussion forums, Project Stream and more, your team can easily collaborate and find a solution for all the existing bugs. Other Zoho tools, such as Zoho Assist (that allows for screen sharing and remote control), take that one step further. 

We invite you to learn more about what our new bug tracking functionality has to offer. And to celebrate the addition of this new major piece to Zoho Projects, we are running a limited-time special promotion: you can get unlimited projects, including the new bug tracking module for less than $60/month (With an annual subscription. It actually comes down to $58.28/mo, but… who’s counting?). And no, that is not per user. That is total, for an unlimited number of users. Sounds crazy? I’ll tell you what’s crazier than that: not to sign-up!

Rodrigo

Announcing the Zoho Recruit API

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We are happy to announce Zoho Recruit’s Application Programming Interface (API) to all our partners, customers and developers. Now you can push or pull data into or from Zoho Recruit modules. You can now integrate with any Zoho services, third party applications, portals or websites. Your application can be in any of the programming languages like Java, Python, ASP, etc.

Some of the scenarios for which you can leverage Zoho Recruit’s API :

  • Integrate with your HR systems
  • Create candidate/client portals in your web-application
  • Publish job openings in any custom formats 
  • Listing job openings based on industry, location, etc. 
  • Categorize the job openings based on custom status

Winston Taylor, an IT recruitment services and consultancy, recently had a need to show the current job openings in their homepage in a customized format. Using our API, they integrated Zoho Recruit‘s job openings module in their website, which allowed them to display their job openings in a customized way.

Try our API and share your feedback with us.

Stay tuned for more exciting features!

Zoho Viewer now supports WordPerfect Documents

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Zoho Viewer now supports the Corel WordPerfect Document (.wpd) file format. Many of our users had requested support for this file format. There are lot of wpd files actively used in businesses such as for Legal documents, Architectural and Engineering specifications etc. Such documents can now be viewed online without needing to install any software. The wpd file format is supported in our Viewer APIs as well. Here is the full list of supported file formats: http://zohoviewer.wiki.zoho.com/Supported-Files.html

Note: We have a limitation of images not showing up in wpd files. We are trying to support this.

With this update, you will also notice formatting improvements and faster upload time for docx, doc and rtf file formats.

Give Zoho Viewer a try and send us your feedback to support@zohoviewer.com or post it on our discussion forum. We are working on a much improved PDF viewer as well. Stay tuned.

New Features in Zoho Mail

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This week we rolled out yet another update to Zoho Mail with more goodies. Most of these features are driven by user requests. Here are some highlights of the latest update.


Drag & Drop Folders 


You can now move folders in Zoho Mail by simple drag and drop. Select the folder you want to move and drag it to the destination and drop it there, if you see there green icon. This is one of the most requested feature and it is currently live.


Coloring Labels


A new color palette is now available for labels. To change the color of a label, just click on the existing color of the label to open the palette and choose the desired color.



Customize Label display


You can now customize the look and feel of the labels in the Message view pane. Apart from displaying the complete label name, we added a new option (under Settings
> Customize Layout > Label Display) which just displays only the color of the label.  

View the Message Size

Message size can now be viewed from the Message listing pane. The view can be customized either to display or to hide the message size as per the requirement.


Sort the Messages by Subject/ Sender

The messages can be now sorted by the sender or the subject in the message listing pane. To sort by sender/subject, just click the label ‘From’/'Subject’ in the message listing pane. A small triangle pointing upwards (ascending)/downwards (descending) will be displayed next to the label clicked.The messages will get listed in the chosen order.


Drag and drop to change POP Accounts order 

When multiple POP accounts are configured, the users can now determine their preferred order to fetch emails from the multiple accounts. The order for the multiple POP accounts can now be changed by simple drag and drop. To configure this, go to Common settings > select POP accounts tab and change the list order to the desired order by drag and drop. Select ‘Save’ in the confirmation dialog.

Open Message in tab

Message settings can be customized to open the message in a new tab. The default setting will open the message in the preview pane. This can be changed by choosing ‘Popup’ or ‘Tab’ from the ‘Open message in’ option under common settings. You can also right click on any message and open it up in any of these three ways.

Create Folders in a single click


You can now create folders/ sub-folders in a single click. To create a new sub-folder just right click on the parent folder, select ‘Subfolder’ and name it. You can als
o rename a folder by simply double-clicking the name (or right-click, rename).

These are some of the changes we made in the latest update. There are several other minor ones. We hope you like the update. If you’d like to see any particular features, please drop us a comment.

Zoho Calendar Steps Out of Beta

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At Zoho, we have several applications that need/have calendaring functionality. Some of these apps include Zoho Mail, CRM, Projects, Planner, Meeting etc. To consolidate all calendars, we launched Zoho Calendar in beta last year. The goal for this separate application was two fold. One, it has to be one of the best calendar applications in the market and Two, it has to integrate/replace other calendars apps within the Zoho suite.

Today, Zoho Calendar is stepping out of beta and we believe it is mature enough to be considered one of the best Calendaring apps in the market. Zoho Calendar’s latest update comes with an extensive set of features for business use. 



Let’s look at some of these new features.




Multiple Calendars


Users can manage multiple calendars in Zoho Calendar. Events created for each calendar are color coded. Apart from multiple personal calendars, you can also subscribe to external calendars, again color coded.




Calendar Sharing


You can now privately share your Calendars with other members with a Zoho account. There are several options for sharing your calendar. There are two options for sharing your calendar in read-only mode and two options for read-write mode. In Read-only mode, you can share your calendar with other users where they can just view only Free/Busy times while the second option provides all your event details with others.


We also offer two options in Read-Write mode. One option lets other users edit your existing events while the second option lets other users create/edit events on your calendar. This option basically gives complete control of your calendar to another user. This will be useful when you have your assistant managing the calendar for you.




To share your Calendar, go to Settings > My Calendars  and choose the ‘Share’ option. You just need to provide the email address of the person you want to share your calendar with.

Subscribing to Calendars


There are couple of options to import events to Zoho Calendar. One option is to import all your events in a single shot using ‘Import by file’ or ‘Import by URL’. The second option is to subscribe to an external Calendar. Importing is a one time event while subscription updates your calendar regularly. In this version, we now added both options. 


We also have options to subscribe to external and internal calendars. By Internal Calendar, we mean, calendars from other Zoho Applications. You can now subscribe to Zoho Projects & Zoho CRM Calendars. To do this, go to Settings > Subscribe to and select the Calendars you want to subscribe to. In case of Zoho Projects, if you are part of multiple projects, you can even subscribe to a specific project.


You can subscribe to any external calendar, in ICAL format, by providing the URL. This updates your events couple of times a day.




You can also subscribe to your Friend’s public calendars using their email address. We also have built-in calendars for holidays which you can subscribe to. We plan to expand this built-in calendar list as we move forward.


Subscriptions are not just one way coming into Zoho Calendar. You can also take your calendar events outside Zoho by enabling private address for your calendars (under My CalendarsShare) and subscribe to your Zoho Calendar in other external Calendar clients like iPhone.


Embedding Zoho Calendar


Want to embed your calendar on your blog? No problem. Option to embed your calendar in external sites is a new feature in this update. Obviously, your calendar has to be public to do this. We have ten different templates to choose from and you can also customize the options for the embed. 


To choose the templates for embedding your calendar, go to Settings > My Calendars > Details option. 


Natural Language Processing

It is important for a Calendaring app to make the input easy. So we added NLP support. In the ‘Smart Add’ section of Zoho Calendar, you can type in something like ‘Meeting with customer on Friday at 3pm’, Zoho Calendar will create the event for you on Fri at 3PM.


Agenda View


If you want to look at all your events in a grid view instead of a Calendar view, we now have that option. You’ll notice a new ‘Agenda’ tab on the top where we list all your events as a list. 


Additional Features


These were just a few features. This major update includes several other goodies like the option to sort your calendars in settings page, option to clear your calendar etc. Zoho Calendar is also available on mobile devices like iPhone/Android @ http://mobile.zoho.com. A plug-in for Outlook is also available to synchronize events. We also have an Open Social gadget that lets you embed it in external apps like Gmail, iGoogle.


We hope you are as excited as we are. We will keep improving the app and will focus on integrating this app into other Zoho Applications. This Calendar application will become the default Calendar in apps like CRM, Projects and more. Meanwhile, as always, your feedback will be very much appreciated.

Online Collaboration between Teachers, Parents & Students – Zoho Wiki replaces Microsoft SharePoint

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Showcasing Niskayuna School District Parent-Teacher Organizations Website

Let me present to you, a classic case of how a school district used Zoho Wiki to make Parent-Teacher Organizations (PTOs), a truly collaborative online effort between teachers and parents, primarily for student enrichment activities.

Niskayuna School District Parent-Teacher Organization wanted a centralized location where parents and teachers could come together. Creating an interactive PTO Website was a straight forward answer.

http://www.niskypto.org/ would give you a sense of how dynamic and effective the portal is. In their own words, they wanted all parents to get involved, to know what’s happening across all schools, and form a network to discuss issues, share ideas and build rapport with other parents and teachers.

PTO Website

Earlier, the authorities were using Microsoft SharePoint, but issues started cropping up. They were on the look out for other options to replace SharePoint. Completely satisfied with the offering, they finally zeroed in on Zoho Wiki.

Key points that tilted their decision in favor of Zoho Wiki :


  • Customization was simple and Zoho Wiki was flexible enough to incorporate their ideas.

  • They could easily create and manage groups, users across various schools, classes, teachers and parents.

  • Advanced Permission settings helped in defining who should view the page, who should edit the page, etc.

  • No complex software knowledge was needed to create the webpages. Inbuilt WYSIWYG Editor in Zoho Wiki made the job easier.


    Could completely do away with training.

  • Bouquet of other Zoho Services like Zoho Creator could be seamlessly integrated and a wholesome useful application could be presented to parents & teachers. Using Zoho Creator, they were able to make a dynamic PTO bulletin board and Neighbor-to-Neighbor help service.

Customer Corner:

 

webmaster


“Before switching to Zoho Wiki, Niskayuna PTO used SharePoint for four years. Training and back-end customization became a nettlesome issue that got in the way of the PTO’s overall goals.






Now with Zoho Wiki, training is not required to customize the website and the use of Zoho Creator is much simpler than using a desktop application like SharePoint Designer


.


I would recommend Zoho Wiki to all educators who want to put up their own websites, share and collaborate online.










-


John M. Whitney, Webmaster for NiskyPTO.org




  



http://www.linkedin.com/in/johnwhitney

To all educators out there, try our free version of Zoho Wiki. Set up interactive school websites and collaborate with teachers & parents; build online classrooms and creatively engage your students.

Cheers,

Susan

www.zoho.com/wiki