Kicked out of your high-rise? Move to Zoho.

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Earlier today, 37Signals, the company behind Basecamp and Highrise made two announcements. The first one is that they’re renaming the company, 37Signals, to Basecamp. So far so good.

It’s the second part of the news that is most troubling for customers: they are shedding all of their products – except for well, Basecamp. Along the products that they are no longer “focusing on” (read: they’ll most likely get killed soon) is Highrise, a contact management and lead tracking app.

Following 37Signals’ announcement that they are no longer investing in Highrise, you might be wondering about the future of the app and what it means for you as a customer. Zoho is here to help

Zoho is offering all Highrise customers a free and easy migration to Zoho ContactManager so you can keep all of your data safe and your business doesn’t skip a beat. On top of that, we’re offering a three-month free subscription to those customers who migrate. Our migration tool will be ready within the next few days. Meanwhile, sign-up and give it a try. We’re here to help with with any questions and make the transition for you as smooth as possible.

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If you’re not familiar with Zoho ContactManager yet, well just like with Highrise, you have all your contacts in one place, and you have a single place for everything that happens around a contact – so your team is always on the same page. You can track business deals and create tasks. That’s what a basic contact management app does. But, Zoho ContactManager goes well beyond that: Read more

New York… Here We Come!

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We are extremely pleased to announce that Zoho Recruit is coming to New York. We’re hosting a Training and Meet-Up session on Thursday, February 20, 2014.

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The Training - will focus on how to make best use of Zoho Recruit to run a recruitment process. You will be given useful insights on product features, tutorials on advanced features and also the opportunity to put across your queries and have them answered by product experts. You can also socialize and share your experiences with other recruitment professionals and draw valuable understanding from theirs.

The Meet-Up - will shed light on how recruitment processes can be simplified and streamlined for efficiency. We will be sharing some handpicked information that would benefit you with your recruitment process. You will have the liberty to put across your queries during the question and answer session. Also, don’t miss the chance to network with industry professionals.

So grab the opportunity, join us at the Training and stay updated on the latest, greatest and how-tos of Zoho Recruit. Or engage with us at the Meet-Up to discover how your recruitment process can be simplified. We look forward to having the pleasure of helping you explore the world of possibilities, in making your recruitment process effortless and sophisticated. See you soon!

 

Interesting Public Dashboard Examples

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Time and again, we come across Zoho Reports being used to analyze varied data sets. Below is a sampling of some of the recent public databases that we found interesting.

1. ARISS (Amateur Radio on the International Space Station)
I never knew that ISS was this connected with Hams, before I came across this ARISS database! Some interesting stats there, about events and contacts made by various schools with ISS, across countries.

2. Austin Real Estate
ABoR (Austin Board of Realtors) has a dashboard each for Travis County and Williamson County detailing avg list prices, foreclosure list price per zip code and types of financial transaction that were carried out.

3. IT Help Desk Stats
This is probably done by a system administrator for her IT team – a dashboard for data upload/download and computers being synced, and another dashboard that analyzes the number of support tickets raised.

4. Small Business Centre, North West Metro
Dashboard that reports the results of a survey done over small businesses in Western Australia.

5. Ministry of Transport & Communication, Mexico
From what little I could decipher using Google Translate, each of the dashboards in this database give out the number of landslides, free passageways and damaged bridges, state-wise.

6. Traffic Accidents
This dashboard analyzes accident numbers – how many injured vs dead, males vs female motorcyclists involved in accidents, number of accidents in different age groups etc.

7. Australian Football Clubs
dashboard made over Aussie football clubs data, and analysis of their profits.

Now, how are you using Zoho Reports? Let us know in the comments.

Zoho Sponsoring “On the Road Europe 2014” with ZAPP* Partners

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Following our successful On the Road Europe 2013, trip, we are very excited to be co-hosting two more events this year: one in Porto, Portugal on February 20, and a second event in Barcelona on February 26.

Continuing last year’s trend, Raju and I will be presenting some of the latest product updates and the company’s vision.
This year’s morning and afternoon sessions will include:
•    Zoho Vision & Company Roadmap
•    Running your business on Zoho (30+ applications)
•    Zoho CRM Latest Developments
•    Why choose Zoho CRM?
•    Customer presentations and case studies
•    Improving your Sales Process
•    Using Z Campaigns to Run Your e-mail Campaigns
•    Zoho open Q&A

Zoho is rapidly evolving and growing – now with 30+ business applications, a worldwide loyal customer and partner base and a growing team; these events provide a perfect opportunity to keep our Zoho friends up to date.  The “On the Road” series has been very successful in bringing together small audiences who want to learn more about the Zoho applications they are currently using or plan to use in the near future. It is also a great occasion for us to receive valuable feedback and to join some of of our partners in discussions on specific customer topics or concerns.

Thanks to our partners Globaz in Portugal and Apps Implantadores in Spain who have organized the events in their respective cities. Both partners have years of experience implementing solutions on Zoho’s suite of business applications, particularly Zoho CRM.

“We are very proud to co-host and collaborate on this event with Zoho (in Barcelona). We think it is really useful to establish new connections between our customers and Zoho and to experience first hand the Zoho ecosystem.” Raul Bellmunt Tabero – Apps Implantadores

If you are interested in attending any of the seminars, please sign up to the event pages here

*ZAPP = Zoho Alliance Partner Program – Zoho’s consulting partners and global reseller network

Lessons from a Coffee Mill for All Small Business Owners

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Processed with VSCOcam with g3 presetCoffee touches everyone differently. For some, coffee is essential to functioning the way motor oil is essential to a combustion engine or oxygen to fire.

Some drink coffee because it’s become part of their daily routine alongside showering and getting dressed. It’s a habit.

Others — my roommate for example — drink coffee through their nostrils and are perfectly content with never letting it touch their lips. It is an aroma of comfort. An aroma of home.

Coffee has a sense of nostalgia and urgency. Of past memories and of days ahead. John Steinbeck may have said it best when he wrote, “coffee has a special taste of a frosty morning, and the third cup is as good as the first.”

Read more

Introducing the New Zoho Books: Smart Accounting for Growing Businesses

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If you think accounting for your business is complicated, then you haven’t been using Zoho Books. Today we’re pleased to release the latest version of our online accounting software. Of course it makes accounting for your business so much easier, even enjoyable, but that’s not all there is to it. With Zoho Books you can invoice customers and get paid online quickly, track time and expenses you incur for your business while on the go, and it even helps you prepare and submit your year end forms.

Automating and Simplifying Accounting

Revamped Banking in Zoho Books

One of the biggest changes you’ll notice when trying out the new Zoho Books is the beautiful new UI. But it is much more than just a cosmetic change. We’ve re-worked the most common workflows to make sure they are not only easy to understand, but also easy to do. For example, we completely revamped the banking module. Bank reconciliation is typically one of the most tedious things to do, and Zoho Books not only makes it now simple, but it also does most of the work for you. It automatically categorizes marks the transactions it finds in your bank’s feed so you don’t have to.

Mobile Accounting

Mobile Accounting

Modern business professionals are always on the go. And now you can take your accounting, and all the relevant financial information about your business with you too. Our brand new mobile apps for iOS and Android will help you track expenses, and send quotes and invoices. In addition, we are introducing our first Windows Mobile app, which helps you keep track of your expenses while on the go.

Easier Customer Interactions

Client Portal For Customers

The new edition of Zoho Books sports a new client portal. Using the portal makes it easy for your clients to approve or comment on the quotes and invoices you’ve sent them, view their recent transactions and most importantly, they can also pay you for any outstanding invoices, thus shortening the time it takes for you to get your money.

File 1099s with ease

We know that year end is always a busy time for you as you file the 1099s for your vendors. Our recent integrations with Track1099.com and Tax1099.com will help you prepare and e-file the 1099s quickly in a painless manner.

Beyond Time Tracking

Time-tracking made easy

If you’re a freelancer or a business that charges customers based on time, you’ll be delighted by the new features that help you go faster from time tracking all the way to getting paid. Our new calendar and weekly time sheet views help you ensure you don’t forget to invoice for any hours you’ve already worked. You can also quickly log the time and expenses you incur on behalf of your customers on our mobile apps.

APIs, and a lot more under the hood

If you’re reading this we know you can’t be bothered with the technicalities of accounting – all you want to do is run your business. So we’re not going to bore you with every single feature that is new and every technical detail that make this such a big release. In a separate post by our engineering team we‘ll explain, for example, how our app is built 100% on REST APIs, and how we have no hidden APIs for ourselves. Does that sound like technical gibberish to you? Well, all you need to know for now is that all that under-the-hood work means that there will be many interesting collaborations with third parties coming up soon.

Rodrigo

LiveDesk + Zoho Support = Instant Customer Happiness

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It’s getting late, and you’re tired, dare I even say cranky. I can call you that, because if I miss a meal, ney, even have to wait a few minutes for one, I morph into captain cranky–so I definitely feel your pain.

Yet, you can’t pack it in and call it a day because business being business, it must be taken care of, and it must be taken care of today. You have to get your boss added to the system, and you need to be able to export that report for a presentation on Monday. The problem is today is Friday, and today is quickly expiring.

Step one, you’ve got to track down your vendor’s contact information. What is that guy’s email? You just asked him a question… Quick search through your inbox, scan of your contacts, still can’t find it. You remember you called their support team a few weeks back, but you don’t have that number handy either. Hop on over to their site, check out their contact us page, but before you can start dialing the most enticing thing you’ve seen all day catches your eye. The little icon beckoning you to chat and get an instant answer.

And BOOM, within five minutes Patricia has added your boss to your company’s portal, exported your report, and smoothed over some configuration issues you were having–something you had forgot you had emailed about earlier in the week.

Thankfully for you, your sanity, and your weekend plans–your software vendor, Zillium, is using Zoho LiveDesk completely integrated with their help desk software, Zoho Support. So from the moment you initiated the chat, Patricia had the complete details of you, your company’s account and your recent support requests handy within her chat window. With instant access to the information she needed, she was able to answer your questions faster, provide you support exactly tailored to your needs, and even resolve multiple issues in one, pain-free interaction. Read more