My colleague recently blogged about how project management apps can greatly help improve collaboration especially for geographically distributed teams or companies. As a remote employee at Zoho, I’ve experienced this a lot. My marketing role requires interaction with multiple teams, all based in other cities and time zones. And yet we all manage to collaborate seamlessly across multiple projects.
We do this by creating and reinforcing a culture that encourages collaboration.
That’s where project management apps come in to the picture. They work as an antidote to unproductive practices that could prove harmful for a collaborative culture. If you’re a growing start-up or company that’s trying to become more collaborative, these are the work practices that you might want to upgrade from:
Email ping pong.
If you’re using email to make decisions or to discuss specific tasks that require inputs from multiple people, you could end up back and forthing and wasting time:
- creating email threads that are too long for people to follow through
- discussing the same topic over disparate email threads and have a hard time combining inputs
- just trying to get everyone on the same page
Not only is email ping pong unproductive, it is also unhealthy. In a recent research, occupational psychologist Dr Emma Russell listed email ping pong as one of ‘the seven deadly email sins’ that could have negative health repercussions for employees.
Sifting through piles of email to look for important tasks or trying to achieve a “zero inbox” state should never be a work goal for anyone. Read more
In the midst of a simmering summer, we’re making a cool announcement for small business owners.
Zoho Invoice app is now available for Windows phone and Windows Surface. This is the latest addition to the existing lineup of our native mobile apps for Zoho Finance products.
With the Zoho Invoice app for Windows Phone and Windows Surface, you can simply go about managing your income and expenses on the go, just as efficiently as you would in your office. The app has been designed to provide flexibility and ease of use, even when you are away. Here are a few of the many things that you can do with the app. Read more
We received these questions from our customers recently:
“How do I send follow-ups to all leads who have clicked on a specific link in my email?”
“I want to add users to a new list whenever their potential/opportunity status changes in Zoho CRM.”
In Zoho Campaigns, it is possible to send out these follow-ups from the results of an email campaign. There are a couple of barriers, though:
- The process is manual.
- It has to be done for each and every campaign separately.
- There is no way to automatically move recipients between marketing lists when they move from one stage to another in the buying process.
For a growing business, this is not a scalable solution. Our customers also wanted to move from sending batch-and-blast emails to sending targeted content based on recipients’ behavior in an email. Read more
We’re excited to announce Zoholics Productivity and Collaboration, our next user conference, on August 25th and 26th at Pleasanton, California. And here’s what we have in store for you:
Learn how you can get the best out of Email, Sites, Projects, Connect, Docs and other Productivity and Collaboration apps from Zoho.
A keynote by Sridhar Vembu, CEO, Zoho Corporation followed by product presentations, new feature announcements and a sneak peek of stuff that’s coming up.
Learn the latest trends in Producitvity and Collaboration and how you can apply these to your business.
Have one on one interaction with the Zoho team and get to know our products in depth and tell us what more you want.
You can find more information including a detailed agenda and register for the event here.
Scenes from Zoholics Sales and Marketing that happened in July 2014
Zoholics for our Sales and Marketing apps happened in July and here’s what some of the attendees had to say:
“You made me feel welcome and you covered all of the topics I was interested in. I’m very much interested in learning even more and was happy to make some great contacts through Zoho,” -Christian Weaver, Shop4HealthPlans.com
“I was impressed by the knowledge, enthusiasm, and helpfulness of Zoho employees. Everyone mingled so easily. The personal networking was unmatched by any other conference,” Jeanie Sanders, Logical Operations
“I came in knowing very little about Zoho. I didn’t know what to expect. The conference was great for me because I was able to sit back and take in a wealth of knowledge. Each seminar I attended was what I needed,” -Kurt Kamphausen, Allen Engineering Corporation
Finding the Mr. or Ms. Right is hard. What’s even harder is taking the relationship to a happily-ever-after ending.
Your journey with a CRM solution is no different. You need to find that right solution, deal with the initial hiccups and complications, and even distractions from other vendors. But once you successfully cross these initial barriers, it’s a smooth sail to a new beginning.
So, how do you lay the foundation for a long-term relationship?
Find ‘The One’
With many vendors out there, here are some tips to keep in mind to find the right one.
This is a guest blog post by Adam Metz, the author of Amazon #1 internet-marketing best-seller ‘The Social Customer’, and the VP of Business Development at PandaDoc.
Zoho CRM users have been able to send documents to their contacts for five years. The company even added a real-time editor into their Document Library 3 months ago.
But they’ve never had integrated Document Signature or Document Analytics. Until now.
Let’s say you want to send Emily, one of your leads, a Google Slides presentation or a Microsoft OneDrive document to read or sign. Sure, you could share the document with Emily via email. But once the doc leaves Zoho, it’s tough to tell whether she read every page of it, signed it, or even looked at it.
Most sales professionals want deep visibility into what their customers are thinking. It’s difficult to sell in a competitive situation without this kind of “deal intelligence.”
“Deal Intelligence” on Documents to Leads
Currently, Zoho CRM customers can upload their documents from many different formats. Now you can also send those documents to your Zoho CRM contacts faster and find out:
“We had evolved our CRM from spreadsheets, to Goldmine CRM and finally to ACT CRM, but we knew we needed to move to a native cloud-based CRM”
Three years ago Tonari Inc. knew it was due for a CRM upgrade having used a few different systems including Goldmine and ACT for several years. However, having grown beyond the feature offering of those CRMs, Tonari was left operating without one all together.
“Goldmine and ACT never really were good enough. They had flaws in terms of reliability and of course there was the problem of not having access to our CRM everywhere. About three or four years ago we were in a little bit of a slump and it was time for us to redefine ourselves – we changed a lot of things internally and none of the other CRMs were cutting it so we were left without one. I knew that it was time to implement a CRM that was truly effective for us.”