Every four years, the entire world has a single time zone. Yes, we are talking about the FlFA World Cup 2014.
A week past into the biggest sports carnival on earth, the race to the title is wide open. We have seen some interesting matches. We were captivated by that 37 kilometers per hour run by Arjen Robben, the fastest sprint by a footballer. We were astonished to see the 4-0 routing of Portugal at the hands of Germany. At this stage of the tournament, some favorites like Germany and Netherlands have established their strength and look well settled while some others are yet to gain momentum. The defending champion has been eliminated and all are eager to see how the tournament progresses.
With the football fever at its peak, we don’t want you to miss a single moment of the World Cup. The football fans in our team have created a gadget that will help you stay tuned to all the World Cup action. The gadget was created on Zoho Sheet using its various features. It was fun to create and we hope you have as much fun with it as we did when we were creating it.
“You can lead a horse to water,
but you can’t make it drink.”
You have designed a great survey. You have considered your target audience carefully. Now there is just one little problem: How do you get your target audience to actually complete the survey? If it acts like a chore, it feels like a chore, then it must be a chore. Getting a human being to pay attention to perceived chores is a lot harder than getting horses to drink (or may be we just underestimate horses!)
So how do we solve that problem? There is no silver bullet – we have to test, test and test.
When I meet small business owners and tell them about my work with social media, a lot of them ask me how they should be using social media to grow their business. Before I answer that question, I usually ask them about what they’re already doing. The responses are often along the lines of:
“We have a Twitter handle and a Facebook page”
“I setup a Google+ page for my business!”
At this point, I have to ask them: But did you start by listening?
Listening is the most basic and the most underrated social media activity for any small business. And it’s important to start listening even before you decide which social networks to focus your business presence on.
Step 1: Know where your audience is.
If you’re ready to build a community online, the first thing you should do is figure out where your audience is.
Spend time listening on a few networks. Listen to discussions around industry trends, look for relevant keywords and conversations around your business and your competitors.
For instance, if I were running a local pizzeria, I’d listen to conversations about good food in and around town. I’d figure out where these conversations happen most often. I’d also check out a few specific foodie networks (such as Epicurious, Foodily or Open Source Food) to see if they are more popular among foodies in my city.
Once I have some idea which networks my business can benefit from, I’d focus my efforts there. Read more
You’ve never heard an HR manager say, “Timesheets don’t need to be approved.”
For those businesses that need to keep track of employees’ work time on jobs, timesheets are the answer. While timesheets alone can keep track of work flow, a manager’s approval adds credibility and certifies that the work is satisfactory.
Zoho People has a number of useful features that make timesheet approvals easier:
1. Multi-level approvals
With Zoho People, even with a large multi-level hierarchy in your organization, you can easily structure the flow of the approval process by role and designation. The visual representation of the approval hierarchy gives you a quick overview.
The internet is overloaded with information. To find anything on the web, we need to streamline information.
Hashtags are a popular way of searching through social conversations. It’s been working well in social networking sites, and its importance extends to businesses as well.
Now in Zoho Connect, we’ve made searching easier. Hashtags organize your news feed and helps you easily find threads and stay updated on the latest.
With hashtagging, you can easily browse through large chunks of archived conversations across your organization. Search and follow tagged conversations. This way, you can look for conversations around a particular topic, and also get email notifications every time someone uses a tag you follow.
Try hashtagging, and stay up to date on all interactions that matter.
In 2009, Walmart made a $1.85 billion mistake due to a bad survey. To compete with Target, Walmart surveyed their customers and asked “Would you like Walmart to be less cluttered?” Consumers agreed that they would enjoy shopping at a more organized store. So, Walmart removed 15% of their inventory, shortened shelves and cleared aisles.
Why did this lead to a steep decrease in sales?
The problem lies with the question “Would you like Walmart to be less cluttered?” Walmart had an idea of how they wanted to compete with Target — providing a neat and organized shopping experience. Instead of designing their survey to understand their customers’ actual behavior, Walmart turned their solution into a biased question. If you think about it, why would anyone say they would want to shop at a cluttered store?