Feedback – We Value Yours!

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We value every feedback we receive from you, whether it is praise or criticism. It is gratifying to hear a word of appreciation, that motivates us to try even harder. Some Zoho Recruit love from passionate customers. We love you too!

recruit_feedback_blog

“The best part of Zoho recruit is the ease in which you can move within the program. Finding candidates is a breeze and putting together a report for our clients has never been easier. We also love the way Zoho links each person to the current profile in LinkedIn. This way if our candidates change careers, it is easy to track them and be current at all times. Our business support partner Ananth is fabulous and gets back to us within 24 hours.”

- Erika Weinstein (CEO & Founder, eTeam Executive Search)

“If I were the one helping me, I would be tearing my hair out. I know lots about sales but next to nothing about Data and migration and so on. My support team at ZoHo has been helpful, patient and super nice. OUTSTANDING SERVICE”

- Tom (President, Clear Staffing Solutions)

Here’s how you can manage tasks using Zoho Docs Spreadsheet

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Reports

The spreadsheet is the ultimate all-purpose app. Even when there are focused apps, many people prefer the flexibility and the familiar interface of a spreadsheet. Sort and filter data to your heart’s content, apply formulas, and generate charts – a spreadsheet does it all.

We will show how the newly released Data Validation functionality in Zoho Docs Spreadsheet can be used along with features like Conditional Formatting, Auto Filters and Charts to build a simple task manager.
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We are raising the bar; Get 10 mailboxes in Zoho Mail free plan

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Microsoft recently ended custom domain support for outlook.com, their free email service. Google buried Google Apps free edition back in December 2012. So with Microsoft and Google having turned their backs (but not their wallets!) to SMBs, what should Zoho do?

 

Well, when Google ended Google Apps Free edition, we increased our free plan to 5 users. Let us take a peek at what happened to the no. of sign ups to Zoho Mail email hosting plans:

ZMail-Reg-Flexible

Given that an approx 600% increase in sign ups over five quarters is quite impressive, we have decided to raise the bar further.

 

Starting today, we are increasing the number of users / mailboxes offered with our free email hosting plan, doubling it from 5 to 10 free users. And oh! It’s also ad-free. Beat that!


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Play tag with your tickets

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Remember the good old days when you used Post-it Bookmarks to mark your favourite pages of a book? Each color meant something different and there were different tags within each color. It was a really efficient way to organize the information you cared about in that book.

Play tag with your tickets

Now take that behavior and apply it to customer service tickets in your company. That’s exactly what we’ve done with Ticket Tagging. Read more

The Incredible Story of the Gantt Chart

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Most of us see Gantt Charts within computers today. Hence, it is easy to assume that they are another offshoot of the digital era. If that’s what you thought, you are in for a surprise: for here is the incredible story of the Gantt Chart that spans across an entire century!

Rewind to the United States of 1918. The First World War has just ended. Colonel John T. Thompson, the inventor of the Thompson submachine gun, receives the Distinguished Service Medal, “for exceptionally meritorious and conspicuous service with the design and production of small arms and the ammunition thereby supplied to the U.S. army.” Thompson promptly sends a copy of this to a certain ‘Henry Laurence Gantt,’ with the following note, “A large share in this reward for the accomplishment of a great war task is due to H. L. Gantt and his assistants. The Gantt general control production chart was my compass.” Henry Gantt, mechanical engineer and management consultant, had already finished developing the Gantt Chart a few years before! 

Gantt chart

The Evolution of the Gantt Chart

Moving ahead, we reach the period when America comes under the clasp of the Great Depression. The Colorado makes its way into Arizona from Nevada through an arid, desolate stretch called the Black Canyon. And at this location, to control floods and generate power, the Congress authorizes the construction of the world’s biggest and heaviest dam. Apart from the sheer scale of the endeavor, torrid desert environment, the need to use unproven techniques and the lack of facilities at the venue, present additional hurdles. Still, Six Companies Inc, a consortium of construction companies takes up this challenge and turns in the ‘Hoover Dam’ to the government two years ahead of schedule! It stands today as a monument of courage of the 21,000 men who built it and attracts about a million visitors every year. And once again, Gantt Charts are given credit for playing a key role in the management of such a massive project.

As time progresses, the charts continue to get used in one successful project after another. The areas of application are various ranging from construction to finance and shipping to administration. Personal computers emerge in the 1980s and Gantt Charts become more complex and elaborate than ever before. With the internet gaining popularity, they begin to get employed in web based applications.

ganttchart_quote

In the August of 2006, we launched Zoho Projects, our web based project management app. Taking into account the significance of the Gantt Chart, we shipped the very first version featuring one. We bear in mind that it is indeed a great journey that has brought the Gantt general control production chart of the first world war to the Gantt view that comes to you from the Zoho cloud today. And this inspires us to take the story further in interesting, new ways.

On that note, we are happy to announce that we’ve rolled out a set of new enhancements to our Gantt Chart. The Gantt view now has two charts; the one you have been viewing shows task bars sequentially and we’re calling it the ‘Chronology Chart.’ We have added a new ‘Milestone Chart’ to give you the bigger picture. You can now view your milestones, the task lists they contain, and the tasks in these; all in one place.

The only way to set dependencies between tasks was to go to the dependencies view; not any more. You can now do this right within the Gantt Chart. Just click and hold on the predecessor task bar and drag to the dependent task bar, and your dependency is set. 

You could set the period for which you viewed the chart to the current month, the previous month, the whole year or a custom period of your choice. We’ve added a new option here called ‘project span’ that  automatically displays the chart for the duration of the project.

Please view the below video for a detailed walk through of the new features. Our Getting Started Guide also has an article on Gantt Charts.

UPDATE: These enhancements were well received and we have launched a newer set of updates. The Incredible Story of the Gantt Chart continues here.

References:

  1. ‘The Gantt Chart, a working tool of management,’ Wallace Clark, The Roland Press Company, 1923
  2. MegaStructures – Hoover Dam (National Geographic Documentary)
  3. Wikipedia articles on related topics (en.wikipedia.org)

Customer Spotlight: When Landing the Right CRM Can Take You to the Next Level…and Beyond

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secita

“We had been through the ringer!”

Those were the words that Secita Solutions founder Mike Moore used when describing his search for an adequate CRM to use.

“I tried ACT, Sugar, Maximizer, and Vtiger and was tired of looking for CRMs…until I found Zoho.  As soon as I did, I started planning big things down the road for Secita because I immediately knew Zoho was going to take us to the next level…and beyond!”

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Meet us @ CeBIT 2014, Sydney

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CeBITAustraliaHere’s  some exciting news for the SMBs in and around Sydney! We’re taking part in CeBIT Australia, the business technology fair of 2014 being held in Sydney Olympic Park, Australia.

Visit us at Stand J-61, where we will be showcasing how you can manage your business with our products, particularly Zoho CRM, Zoho Campaigns and Zoho Creator.

If you’re already using these apps, we’d love to hear about your experiences with Zoho.

We look forward to meeting you there!