We have a fun and relaxed environment here at the Zoho Austin office. From group lunches to inside jokes and the occasional game of ping pong, we enjoy coming to work each day and enjoy interacting with each other.
But no matter how much fun we have, there comes a time when we all have to get things done. Unfortunately, stress and work go together like pickup trucks at a gun range — especially for salespeople.
More than any other position, sales can be extremely stressful. Talking to clients or potential customers on the phone, meeting monthly or weekly goals and managing your pipeline all contribute to a large amount of stress that can have a negative impact on both your professional and personal life.
How common is stress at work? A reported 8 out of 10 people say they are stressed from their job and another study says 76 percent of all people report the top two causes of stress in the United States are job pressure and money.
One of the biggest problems with stress is how it impacts physical and psychological health. In fact, of people who feel stressed from work, 77 percent reportedly suffer physical symptoms and 73 percent suffer from psychological symptoms. Research has shown that when you suffer from stress, you are unable to utilize previous knowledge or training and instead resort to an automated response of shutting down or convincing yourself you can’t reach your goal. In sales, losing your confidence can be paralyzing. Read more
It all started with an idea – an idea to make customer engagement and communication easy for businesses. At Zoho, we already had the perfect CRM system to manage customer data. Next, we wanted to make it easy to reach out and engage customers, and also measure the effectiveness of this engagement. This, was the beginning of Zoho Campaigns!
Today marks a year since the official launch of Zoho Campaigns. Over the past year, we have spent a lot of time listening to customers, understanding requirements, learning industry trends and making changes wherever required. This approach also helped us gain insights to many email-marketing areas like deliverability, autoresponders and spam prevention.
There’s one behavior that we observed about beginners in email marketing – the small businesses and the startups. They take time to figure out the perfect email marketing plan, the size of a mailing list and the number of emails that’ll be required to attract and retain customers. We understand that email and mailing-list limits should not stop you from trying out an email marketing software.
That’s why we’re increasing the number of emails and contacts in the Free Plan. So now you get 1000 contacts and 5000 emails per month in the Forever Free Plan. If you’re an existing customer in the Free Plan, don’t worry, your email and contact limits get enhanced too. You can check this limit in your Zoho Campaigns dashboard.
Welcome back to our ongoing series geared toward getting you the stories and information you need to improve your small business. As a small business owner, you can never stop reading about the state of the market or learning new ways to improve and expand. That’s where we come in.
So in case you didn’t have a chance to read the tens of thousands of articles or Facebook posts since our last installment, here are some of the most useful and interesting stories we came across.
Getting the Most from Your Blog
Blogs used to be the butt of a number of jokes that usually revolved around an unemployed “writer” in his or her parent’s basement eating Cheetos or Twinkies. However, this is far from the truth. Blogs have since become an essential part of a business’ SEO value and overall online presence.
Getting a blog is no problem. Providing quality, shareable content three to five days a week is the challenge. This article from Search Engine Journal addresses this very issue. From organizing thoughts and ideas in an editorial calendar to simple tips on coming up with blog post ideas, you will immediately improve your company’s blog overnight. Read more
In December 2011, Jamar Jones decided it was time to take his company, Deluxe Signature Collection (DSC), to the next level. Having been in business for almost five years, he felt that DSC had hit its earnings ceiling based on their current business practices.
“We started six years ago, but over the last year we’ve really tried to transform from a ‘hustle’ to a scalable business by putting systems and processes in place.”
Jones felt that the number one barrier limiting DSC’s growth was that he wasn’t efficient enough in communicating to customers which was therefore limiting his sales volume. As such, he began the search for tools to assist in organizing his business to increase scalability.
Deluxe Signature Collection (DSC) specializes in the procurement and sale of quality sports memorabilia and the production of elite, public signing engagements. DSC is headquartered in Southern California and aims to employ progressive business strategies to deliver intimate customer engagement and high quality events. Read more
The Advanced Analytics Add-on for Zoho CRM got an update. Till now, data from Accounts, Contacts, Leads, Potentials and Users modules were synced to Zoho Reports. Now, data from the Activities module can be synced too. With this enhancement, you can get your Zoho CRM’s Calls, Events and Tasks data analyzed using Zoho Reports.
Since Zoho Survey’s launch, we have been working on bringing out features based on the many suggestions and comments from users to give them more control for collecting responses. Now, a month later, we happily announce three new features that will help you get focused responses to your surveys.
Update submitted responses at any time
Every online user has a limited attention time span. So if your survey is lengthy with a few essay questions thrown in, it needs to be given much time and thought. Then it might just call for some breathing time in between the survey for your participants.
The good news is that your participants can not only pause and come back later to complete the survey, but also update their responses at any time even after submitting the survey.
Blank fields are not of much help to you. So by allowing respondents to alter their conclusions later, they are more likely to give you focused answers rather than vague responses. For instance, if you had asked for the warranty period of the product that the participants are currently using and if they were not sure about it at the time of submission, they can always go back to the question and update the field.
Address selective audience using passwords
Want only invitees to take part in your survey? The publish tab will enlist the restrictions you can set for your survey before it is set to be published.
You now have the option to password-protect your surveys which participants can access only by authorizing themselves with a password.