Coming Soon, Zoho CRM 5.0

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It is time for the next grand release at Zoho. Zoho CRM 5.0 is to be launched soon. The speciality being it will both be offered as a hosted service & and as a downloadable product.

If you are outraged by the $60+ per user per month that other CRM vendors charge or if you are a small company with just a 3 member sales/support/marketing team, Zoho CRM is for you. We are to offer Zoho CRM for Free upto 3 users & to charge a very nominal $12 per user per month. And the downloadable version is to cost $495 for 5 users.

Salient features include

  • Sales force automation
  • Customer support & knowledge base
  • Workflow rules for managing tasks
  • Easy mass mailing for email marketing
  • Campaigns for planning your marketing activities
  • Order Management for managing quotes, orders & invoices
  • Easily customizable through drag & drop

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User feedack for Zoho Planner

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Thanks to Dion Hinchcliffe giving Zoho Planner this award, Zoho Planner has found some very good audience lately. It has been praised highly and invariably compared against Backpack & RTM. Some comments from users below :

From Gaston Garcia of HermanoBrother :

Hi, just writing to tell you that I’m loving this.

I had used backpackit by 37 signals, but then it’s got all the pricing things. And also, the fact that I can have calendars all around in your application is great.

The effects are also balanced and very useful.

One thing though: in Firefox 1.5, on Windows XP, while I write, I can’t see the cursor blinking.

From Terence Reis :

Awesome work. Now if I can just get past the default factor I am really tempted to change Zoho for Backpack.

From Ian Tromp :

Is it possible to switch to European date formats – 22/2/06?

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On Fanatics, from Firefox

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Firefox Marketing Community Website, Spreadfirefox carried this (via) article relating to loyalty to a company and fanaticism sometime back.

“In my opinion it’s ridiculous to have “loyalty” to a company. I base my evaluation of products only on their own self-worth and merit as a product, and not on any pre-conceived opinions about the company that develops it or distributes it.

…Its not always loyalty to a company or organization either. It could simply be that someone has a high opinion of a certain peice of software because they have always used it, and haven’t had any appearant problems with it.”

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Zoho Writer on various internet appliances

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It always comes as a surprise when people try using your product in ways you didn’t expect them to. Though we had intended Zoho Writer to be used on desktops and laptops, that too on IE/Firefox/Mozilla browsers, we get interesting user feedback. Sample these :

This one’s from Warren T of Houston, Texas:

Let me give you some background. I recently purchased an MSNTV2 internet appliance for a friend who is going to have surgery soon, and will be out of action for some time. Read: Not able to sit upright at a computer. Anyway, I was thrilled to find your software and had planned to have her use it to edit our CBT scripts from her propped up position in bed. (We all work in multimedia CBT production).

When I signed up for the account, I did it from a desktop PC. Later, I signed on to Zoho from the MSNTV2 device and all was well. I started a new document and was typing along.

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Instant Messaging: Simplified.

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A few days back, I remember writing this. Then, Meebo announces a Single Sign-on, amongst other things. (via) The problem of Gtalk not having an Invisible mode seemed to bother a few people, but Meebo settles that issue. Also users having several accounts with the same IM service provider – say 3 Yahoo accounts each having a different list of contacts, a Meebo user can sign in to all of them simultaneously (and invisibly, if necessary). The tool tips indicating user status is pretty cool – instead of having an indecipherable icon (say, for “Timed Out”) and a truncated Status message. People love to customize that field, and it’s often a sorry sight to see a long status message (and people’s creativity) getting truncated due to space constraints.
The best thing that could be said about Meebo’s new set of feature release is that Sign up is a simple three step process – no activation or other irritating procedures.

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PC World reviews Zoho Writer

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Harry McCracken of PC World has a good review on Zoho Writer at the PC World’s Techlog. As with any review on online word processors, he compares Zoho Writer with Writely, saying,

“Writely feels a bit more mature, but ZohoWriter has a lot to recommend it, including an elegant approach to letting you work in multiple documents at once and a Firefox-like search feature that puts the search field at the bottom of the window where it’s out of the way”.

And ends the review with,

“It’s an impressive piece of work–and most definitely a preview of where the world’s going.”

Thanks a lot, Harry! Lots of insight in the article including those on Microsoft’s moves as regards Web 2.0.

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Belated Birthday Wishes, AJAX

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This post is coming a little late. Let’s say, people forget it and then get reminded by someone else and word starts to spread a little late. Happy Birthday, AJAX! As rightly pointed out, AJAX is the reason Web is alive again.

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