For the past several weeks, the highest priority for Zoho development teams has been performance. Of course, this is the top requested “feature” from users too. We are happy to report that we have made considerable progress towards this goal, and have made a series of updates across Zoho services. CRM, Projects, Sheet, Writer, Wiki, Planner and Creator have had one round of updates recently, and you may have noticed the difference. There are still more areas where we can improve, and further performance-oriented updates are being planned over the next few weeks, across all Zoho services. These software improvements are happening alongside the fact that new users are coming in at an increasing rate, and the usage from existing users is going up. We also have significant amount of new hardware being added in a month, to scale to the next level of user base and usage.
We are committed to provide world-class performance and service levels across Zoho. AdventNet, the parent company of Zoho, is known for infrastructure management software, and we like to eat our dogfood. If you encounter a performance problem with a particular Zoho service, it would help to know your location and the particular operation on which you encountered difficulty – there are still some unoptimized code paths we need to tighten up, so it would help to pinpoint where we should focus our immediate attention.