Sales Gamification: 5 Toxic Sales Leaderboard Habits and the Middle 60%

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This is a guest blog by Gal Rimon, the founder and CEO of GamEffective, a next-generation enterprise gamification company focusing on skillful change in organizations.

Many sales advice columns contain one recurring recommendation: a leaderboard. They suggest charting all sales people on a leaderboard and waiting a little for the leaderboard to sink in. They promise that as a result, sales numbers will hit the roof. Is this true?

Top 5 Toxic Sales Leaderboard Habits

Sales people are a competitive bunch, and a good sales contest can certainly motivate them. However, leaderboards are often misused – in sales situations and otherwise – with potentially nasty outcomes. Here are five toxic sales leaderboard habits:

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Supercharging your Business: Spreadsheets were not designed for Collaboration.

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Collaboration on spreadsheets is like playing a Chinese puzzle. There are many instances, where we co-edit spreadsheets with our colleagues. Most times, we communicate and share these changes via e-mail, with the updated versions. This back and forth e-mail communication can tie us up in confusion of different data versions. The second problem is, when spreadsheets are shared, anybody having access to the sheet can alter data.  It does not allow role-based permission access for users. These alterations made by multiple users, may result in missing or erroneous information.

Working together is all about having data in one place and the possibility to work with the available data. When data becomes pivotal to all your daily tasks, you need a better business tool to manage.

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Let’s consider your sales and production teams, both being cross- functional in nature and inter-dependent on data. As your sales executive updates sales information on the spreadsheet, your production manager from a different location, may add a few more rows of data relating to the stock information. Not only does the spreadsheet application get heavily-loaded with information, there is also a high chance  of collaboration-triggered issues. The problem gets more complex when everyone in other departments in your company, for instance–your warehouse team has access to manipulate information.

A custom solution like Zoho Creator is not only a central repository of information, but also allows multiple users to work on the data in real-time without confusion. It allows you to share the application with different teams in the organization. Due to its fine-grained access control feature, you can ensure that only specific people within a team have a chance to modify information. Additionally, the access permissions can also be defined based on roles. With all these features, you’re in total control of all information-based transactions that happen between multiple users in multiple teams.

You can be confident, that the data is available for people to collaborate and you can rest assured that it’s always accurate and up-to-date. So, if you have a lot of information and more collaborators then Zoho Creator would be the best solution for you.

Share with us, the processes you’ve deviced in your organisation to track all collaboration-based issues while using a spreadsheet program.

9 Quick and Easy Tips Every Zoho Docs User Should Know: Part 3

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We started the series with the productivity tips from our online document management solution – Zoho Docs followed by Zoho Writer. Today, we will master our next online editor – Zoho Sheet.
Zoho Sheet is an online spreadsheet application that helps you organize your data, and analyze them while collaborating with your team online. While working with your numbers in Zoho Sheet can be a breeze, we have a few tips and tricks below which can help you get the best out of it.

Zoho Docs Productivity Tips

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The Apple Watch, the revamped Apple Store and you: customer service tips from the world’s most valuable brand

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7 customer service tips  you can learn from the apple store

 

 

In the name of science, dedicated solely to your education and edification, I willingly sent myself back in time. Flung through history’s aching jaw, deep into the dark belly of an aging dinosaur, I painfully ventured off into a shopping mall.

Oddly, the local mall—a relic of retail eras bygone—is the only place I can witness, first hand, the future of customer service.

Or, at least the future of customer service in the eyes of the world’s most valuable brand. The brand who began selling their interpretation on the future of hyper-personal computing (the Apple Watch) today. 

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Tax prep tips from top tax pros

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The taxman is coming! Many of you might have scheduled a visit to your tax accountant to ensure that you don’t pay more than absolutely required. Even though the accountants do most of the heavy lifting, a lot of work still lies in preparing for the meeting.

We asked some of our Zoho Books Advisors who are accounting and tax experts, to share a few important points on how we can prepare ourselves for this all important meeting. Here’s what they had to say.  Read more

What You Can Learn from Google, Zappos and AIG to Improve the Candidate Experience

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I hear you all in the backseat. Your eager voices echoing like children on a family road trip to Mount Rushmore or Washington D.C.

“Are we there, yet?”

No, not yet. But I promise we’re getting…closer.

I know our last stop in the realm of bad candidate experiences was difficult at times, but it was crucial in order to overhaul and reshape the candidate experience.

So with Bad Candidate Experience-ville fixed in our rear view mirror, let’s set our sights toward a new horizon, one dotted with the shiny skyscrapers worth gasping over — the companies whose candidate experiences are at the heart of their success. Simply said, now that we know what a good candidate experience is not, it’s time to learn what a good candidate experience is.

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Supercharging your business: Understanding what solution is right for your business.

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Before the era of technology, book-keepers, record assistants, and accountants used the paper and pencil method to maintain statement of transactions.  The rise of the computer era led to a wonderful invention called  spreadsheets. The first electronic version of the spreadsheet appeared in 1978 with a program known as “VisiCalc”. Since then,  spreadsheets  became the go-to tool to solve  problems since people started using the program for every single need like collecting information, performing calculations and data analysis.

No doubt, it is a terrific tool on multiple fronts, and it is evident that spreadsheet programs have a huge fan following. Number crunching is a piece of cake on spreadsheets–all you need to know is, to use some formulae and automate calculations in the workbook. Another significant advantage of spreadsheets  is visualizing statistical or numerical data in the most simplistic form. Data need not be necessarily represented as text or numerals; it can be represented as charts or graphs.

ZOHO Creator_Supercharging your business

Businesses run on data. Data is needed for making informed decisions and taking actions. Time is also the most important factor while working with data manually. Let’s imagine you run a book store that sells more than thousands of titles. As the best-in- town store, you always  keep track of all your titles that you  sell. And, you have Imagine you have this information stored on a spreadsheet. You are good as long as you want to analyze or visualize data like hot-selling titles of the week or month.

What if you needed your data to work for you? What if you wanted to be notified about one of your hot-selling titles running out of stock? What if you needed to place an order for fresh stock of books to your distributor in order to  replenish your inventory? What if you wanted to get your customer feedback as soon as he or she has made a purchase from your store?

You will agree with me, that spreadsheets can be limiting to perform these unique actions for you.There are many off-the-shelf software solutions for businesses that help solve most of the common business bottlenecks. Each business is unique. That is why you need a custom fit solution for your business to ease out your business operational tasks.

Zoho Creator is a solution that allows you to store, manage and create workflows around your data. It competes business complexity. You don’t need an IT guy to sit down, build something, test it and then wait for it to be rolled out to everyone in the workplace.  Because, building something on Zoho Creator is as easy as and much more than working with a spreadsheet program. Additionally, you can enjoy the advantages such as workflow management and real- time collaboration.

As a growing business owner, ask yourself these questions.

  • Does your company generate an enormous amount of information that is unmanageable in a spreadsheet?
  • Do you have constant changes made to existing data by different teams at different times and  geographical locations?
  • Do you need instant workflow based actions to be triggered or notifications based on available data?
  • Do you need automatically generated reports?

If your answer, is a ‘YES’ to all or any of the questions above, you sure need a powerful and scalable solution to beat complexity, manage and automate your business processes.  Zoho Creator is the right solution for your growing business.