Introducing Zoho Support Express Plans complemented with a brand New UI

Posted on by
3

We are excited to introduce Zoho Support Express, our latest plan for small businesses and do-it-all teams. Also we are out with a simplified new UI which is easier to access, spacious and faster.

Our Express plans are designed keeping in mind the requirements of small businesses that find regular plans beyond their budget and those not having earmarked support agents. Let’s delve into more information on why you need to try our Express plans and what’s different in it.

Why a new plan?

Being an ideal helpdesk for small and medium businesses, Zoho Support has its regular plans starting from USD 12/agent. However several of you have said, your monthly support costs have soared and neither have you utilized the features to its maximum. We quickly ran a list of features which are frequently used by you (scrapped those sounding fancy) and decided to position it as a separate affordable plan.…


Read More

Dispatch Jobs made easy with vWorkApp and Zoho CRM

Posted on by
1

This is a Guest Post by Michele Goldsworthy, Online Marketing Specialist at vWorkApp.

vWorkApp and Zoho CRM have come together to create the first solution on the market that combines customer relationship management with mobile job dispatching and scheduling. The result? A complete solution for field service companies that provides real-time management and tracking of jobs.

Zoho’s CRM software manages the entire customer life-cycle, including sales, marketing, invoicing, customer support, and more. However, Zoho by itself cannot cater completely to the field service companies. Field service companies also require real-time tools that let them direct, schedule, and track their work in the field, as it’s happening.

vWorkApp created the Zoho CRM plug-in to allow companies to dispatch and track workers directly from within Zoho.…


Read More

Announcing Zoho Sync: Push Mail And Mobile Sync Service

Posted on by
50

We made a new year resolution to keep our services in tune with the ever evolving world, especially with respect to the rapidly growing smartphone and tablet segment. Today, we are glad to announce the release of Zoho Sync for mobile devices. You can now get automatic notifications PUSHed to your mobile phone or tablet when new emails arrive and your device’s local mail, contacts and calendar applications will sync with the web client in real time.

Zoho Sync for Mobile Devices

What’s neat is that this 2-way synchronization happens over-the-air, in the background (provided an internet connection is available) and once turned on, does not require any further manual intervention. So wherever you are, however occupied you might be doing other things, your mobile device will be up-to-date with the latest messages, event updates and contact information.…


Read More

New in Zoho Sheet: Format Painter, Vertical Merge and Goal Seek

Posted on by
0

We are glad to introduce the following new features in Zoho Sheet and we believe you will find these really useful.

Format Painter:
Copy formats and styles of one or more cells and apply them to other cells. This helps you in formatting your spreadsheet the way you want in no time.

Vertical Merge:
Merge cells across was already available. Now you can merge cells down as well. Go ahead and layout your spreadsheet the way you want.

Goal Seek:
Find the exact input value which will generate the desired result of a formula. More power to analyzing your data.

Chart Enhancements:
New options in Charts are now available – Set first row/column as labels and Legend position settings.

Here is a slideshow with screenshots depicting these features in action.

Zoho Sheet Screenshots

Learn more about these features on our discussion forum and post your feedback and suggestions.…


Read More

Get your bugs off other bug trackers and into Zoho

Posted on by
7

Here’s a piece of exciting news! Get your bugs off other bug trackers and into Zoho with the brand new Import Bugs option. We’d work hard to make your migration from other bug tracking services quick and hassle free into Zoho. While this is a great feature, we request you to take care of few things before you start the Import.

Few points to ponder :

  • Only CSV file format supported and must be UTF-8(Unicode) encoded
  • Supported date formats: DD/MMM/YYYY, DD/MM/YYYY, DD-MM-YYYY, MM/DD/YYYY, MM-DD-YYYY in CSV file
  • It is recommended that you test the import with a sample test file before your actual import.

Well, log into Zoho BugTracker, go to bug settings and import your bugs right from other bug trackers as a CSV file in quick steps. We’ve also put a user guide to help you get started at Import Bugs.

Bug Settings wears a new look and feel
Peep into the Bugs tab and you’ll spot a refreshing Bug Settings view along with an array of good looking icons.…


Read More

Record advance or multiple invoice payments at one go!

Posted on by
17

As the new year unfolds, Zoho Invoice and Zoho Books brings glad news to one and all especially those weary folks troubled by monotonous work.

Our developers had been elbow deep in some amazing coding this past few weeks and now we bring to you a revised and revamped customer payment feature. You can now record advance payment and record payment for multiple invoices all from a single screen.

Let’s say your customer makes a one-time payment for three different invoices. How would you show this in your Zoho Invoice account? Click on the video below to unravel the secret.

Whoa…was it that simple? Yes it is. Not just in Zoho Invoice, but it is possible even in Zoho Books along with some crucial accounting principles taken care of in the background.

Was something missing with the old invoice payment method?

 Effective as it was, the old process was time consuming because you could add payment only to individual invoices.…


Read More

You asked, We listened. More control over your CRM

Posted on by
51

@headhunter: @zoho ROCKS … new CRM GUI is just simply STUNNING….Would  have to be one of the best web apps I have EVER seen – EVER – Usability PLUS!

This was one of the responses to the public launch of our new UI.

It has been just a month since we launched the new look of Zoho CRM and the response we received was encouraging. The whole idea of the change was to make all our customers more productive at work.

Most of you liked the change. But, not everyone’s tastes are the same. We understand. A few of you who were still accustomed to the old UI felt that you were missing some functionality.

You asked, we listened and here are the updates that we have made…

Reflect your priorities. Customize Business Card View

For Sales Reps who just want to focus on selling and not on data entry, the business card view gives instant access to customer information.…


Read More