Keep Calm, Lock and Share.

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What possible damage could inviting someone to collaborate on a document do to a company? Just ask investment giant JP Morgan. When the New York based trading firm hired an expert across the Atlantic to work on a few spreadsheets, little did they expect that human error — combined with flaws in a financial model developed using the spreadsheet — would result in billions of dollars’ worth of trading losses.

Not every collaboration mistake becomes a fiasco on the level of London Whale. And human error can’t be completely eliminated. But it doesn’t hurt to be careful.

Introducing the Lock feature in Zoho Show. 

There’s no need to panic and stop inviting collaborators completely. For those parts of your presentation you don’t want anyone changing, the ‘Lock’ feature lets you lock a full slide or shape so even your invited collaborators can’t alter it.

All you have to do is right-click and select the Lock Slide option when sharing the presentation.

Slide-lock

If you change your mind at any point and wish to allow your collaborators to edit the slide you’d locked, just select the Unlock Slide option.

slide-unlock

But wait — what if you forget to lock a slide? Are your carefully prepared shapes and clever jokes lost forever? Not to worry. Zoho Show has your back with its automatic version tracking feature. You can easily restore an automatically saved earlier version, irrespective of the number of edits the document has undergone.

You don’t want your boss or a client seeing a 20% forecast projected as 200%, stable growth shown as a nose-diving graph, or misaligned images describing symmetry. These are errors that can end up in the final version of the presentation during a collaborative editing exercise.

But with Slide Lock and version tracking, you can make sure this is exceedingly rare.

Click to learn more about all the useful features in Zoho Show.

Join us for Zoho’s biggest event of the year, Zoholics: Sales & Marketing

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Every day, we talk to thousands of customers by phone, email, chat, social media and in person. Of all these, our favorite way to connect is still live and in person . This has always been the main focus of our Zoholics events. You trust your business with Zoho — so we want to hear the good, the bad, and yes, even the ugly moments you may have had using our products.

Naturally, we also want to talk to you to better understand the needs of your business. We’re ready to go back to the drawing board as many times as necessary to create fresh solutions for your sales and marketing teams.

Zoholics: Sales & Marketing

On behalf of the entire Zoho team, I am delighted to invite you to join us for the 3rd annual Zoholics: Sales & Marketing Conference on July 7th-9th, 2014. This will also be the grand opening of our new office complex in Pleasanton, California.

During our three days together, we’ll focus on Zoho CRM, Campaigns, Support, Survey, and LiveDesk. There will be keynotes tailored to give you insights about the world of cloud business software. We’ll also share our approach on how Zoho will work for you in the coming years. There’ll be over 40 jam-packed training sessions, covering every level of user: beginner, intermediate, and advanced. We’ll also showcase several upcoming features and integrations to help keep you ahead of the curve.

Most importantly, we’ve included plenty of time slots for 1-on-1 meetings with members of our team to receive feedback directly from you and make sure you get immediate answers to your questions.

We hope to see you in July!

Gopal

Zoho Assist just got reinvented, unveils iPad app!

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IT technicians have a rigorous schedule every day. Not only do they run pillar to post solving issues of internal or external customers, they also are expected to solve issues remotely. It is quite likely that they use remote support software that is available on the market in plenty. But of all them, only few stand out the way Zoho Assist does.

Zoho Assist makes an IT technician’s job an absolute delight by making sessions strikingly fast and letting customers join in a jiffy. It also offers premium features at no cost. And, now, we’ve just reinvented it!

Yes! We have now completely rewritten software, added a few more servers, and achieved maximum session speed. IT support technicians around the world rely on the speed of remote support software to achieve quick resolution. That’s why we now bring you increased screen refresh rates.

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Customer Spotlight: Mobile consulting firm switches from Tally to Zoho Books!

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Hakuna-matata-logo

Here is the story of how Anand Ethiraj, one of the partners at Hakuna matata, came to fall in love with Zoho Books. Hakuna matata is an app consulting, design and development studio based in Chennai. The company has developed more than 100 mobile & web apps over the years and helped enterprises & startups to go mobile.

Since none of the partners had accounting background, Anand was looking for a tool which was simple and easy to use.  As they had customers from across the globe, they were in serious hunt for an accounting software that will support multiple currencies.

They were using Tally, an Indian ERP solution for their accounting needs but they had to spend a lot of time understanding the software and its complexities. That’s when Anand came across Zoho Books. He tried three main features in the app: Invoicing, Expense Management and Bank Synchronization.

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Support for NoSQL databases and other handy new features from Zoho Reports

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No SQLCoined by Huseeb Budhani in 2008, “Big Data” has been a big deal for a few years now. Most traditional database systems manage only regular-sized structured databases, and find it difficult to manage the incredible volumes of big data being generated today. To help with this, a number of experimental new “NoSQL” database systems have come into the picture. By making some tradeoffs, NoSQL databases can easily scale to much larger sizes than their more traditional cousins.

To help you analyze the huge volume of raw business data stored in NoSQL databases, Zoho Reports now fully supports analysis and reporting over data in NoSQL databases. You can now use the advanced reporting options offered by Zoho Reports with these NoSQL database systems:

  • MongoDB
  • Apache Cassandra
  • Apache Hadoop/Hive
  • Cloudera Hadoop/Hive
  • Hortonworks Hadoop/Hive

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5 Things That Can Go Wrong With Collaborative Content Review

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Collaborative-Content-Review

Let’s start by answering this question: If you had just one day to send across a 50-page document to your client, would you email your team back and forth for their feedback or just start collaborating online?

The answer is not only obvious but is also the best! Online Collaborative Review is a boon when you need to get your work done in a jiffy. But as they say, “Too many cooks spoil the broth”; too many reviewers working simultaneously can make your “broth” (document) tangy! Here are a few tips that will catch you before you fall into pits of trouble and will help you manage collaborative review.

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