Announcing Zoho Docs – Google Chromebook integration

Posted on June 15, 2011 by Naveen

When Google launched the Cr-48 Chrome notebooks, they invited Zoho to be a part of its pilot program. We even gave away Cr-48 notebooks to some of you. We do hope that you have been putting your Cr-48s to good use and have been getting the most out of cloud computing

Today, the first commercial Chromebooks have started shipping in the U.S. Those of you who missed out on the pilot program can get your own Chromebook now.

Here’s how Zoho is a part of this launch. If you had followed the Day 2 Keynote at Google I/O you might have noticed that Google’s Chrome operating system now includes some major updates and newer features. The most notable among them is the addition of a file manager. The file manager is a very simple one and looks a lot like the file manager systems in Windows or Mac.

We’ve come up with a Chrome extension, that allows users to upload and view their documents in Zoho Docs.…

Capture Bank Charges for Invoice Payments

Posted on June 14, 2011 by Deepa

You can now capture the bank charges for payments in both Zoho Invoice and Zoho Books.

Most often, when you receive payments from your customers via bank remittances or transfers, you may not have received the amount in its entirety. Most banks deduct a charge for the transaction. For instance, if you had sent an invoice for $300 and your customer pays back via a bank remittance, the bank may deduct a $2 or $3 as a transaction fee for this remittance. Until now, there was no option to capture these bank charges.

With this introduction, you will be able to capture the bank charges right at the time of recording a payment as you see in the screen capture below. You can also read more about this in our product help section.

It takes only a minute for you to try the feature and another minute to let us know how much you like it. We’ll be back with another addition very soon.…

Explore Zoho Reports Series: Part III – Form Interface using Zoho Creator

Posted on June 13, 2011 by Arvind

In Zoho Reports, data is stored as database tables. Unlike in conventional databases, this tabular data can be readily edited in Zoho Reports, using its spreadsheet-like interface. When new data is to be entered, it would be possible to do so using this interface. But wouldn’t it be easier and more functional if we had a form interface? There can be situations where data entry has to happen without the user seeing the whole database.

Enter Zoho Creator, our friendly online app creator and form builder. All you have to do is follow three simple steps as below to get your form interface.

Create the form using Zoho Creator’s drag-and-drop interface.
When creating the form, uncheck the ‘Store data in Creator’ option
Include a short Deluge script that instructs Zoho Creator to directly store data in Zoho Reports.

…

Customer Speak: “We Use Zoho Projects to Run the Entire Company”- Abacus Concepts

Posted on June 9, 2011 by Susan

You might have read the earlier accounts of how different businesses are using

Zoho Projects for managing their projects. Today, we are glad to present the story of Mr.

Sudheer Marisetti, the President and Founder of

Abacus Concepts, a specialized database and data analysis consulting company. He would be sharing his

Zoho Projects experience with us.

Over to

Mr. Sudheer Marisetti:
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Abacus Concepts’ Challenge

abacus
In our company, most of the technical team is in India. Our clients are primarily in New York and New Jersey, with some in Boston and Virginia as well. We work with our partners in Europe whose products we market, sell and maintain in South Asia and South-East Asia.

With such a scattered nature of our operations, we needed an online project management tool to support the global nature of our company and clientele and the resulting time zone gaps.…

Zoho Support: New User Interface for Customer Support Portal

Posted on June 8, 2011 by Siddharth

Today, we are happy to announce an improved user interface for the customer support portal of Zoho Support, our

Customer Support and Helpdesk application.

Customer Service Portal – Home page view

Apart from changing the look and feel of the customer support portal, we’ve also enhanced a few settings to help you manage your customers better.

You can now customize the widgets and sections. You now have the option whether to show to all users or to only those who are your registered users.
The Solutions view in the Customer Portal has been changed to display the list of topics. Clicking a topic will display the sub-topics under it.

Customer Service Portal – New Solutions page view
When a customer searches for his/her requests, the requests which were re-assigned to internal departments have been made viewable too.

…

iCloud: It is Everything Microsoft Wanted to Be

Posted on June 7, 2011 by Sridhar

At first they ignored the iPod, and it looked plausible
Then they laughed at the iPhone, and it looked ignorant
Then they dismissed the iPad, and it looked ridiculous
Finally, the iCloud arrived
And the board woke up.

(OK, that last line was pure fiction).

It is a testimony to how far Microsoft’s stock has fallen – no I don’t mean just their stock price here – that no one seems to remember Ray Ozzie’s Software-plus-Services marketing slogan anymore. I was reminded of that when I watched Steve Jobs announce the iCloud and how that spells the end of the PC. I must say he didn’t just say the end of the PC – he helpfully added “the Mac” too, but he is just being polite and everyone knows what he has in mind. Of course, we at Zoho don’t have to tell you that the era of billions of cloud connected devices suits us very well, thank you.…

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