I just noticed this
tweet from @Sesiri who recently migrated from Salesforce to Zoho CRM.
In his blog post (I recommend reading the entire post), Sesiri talks about the email Salesforce sent explaining why Salesforce thinks they are better than Zoho. They had 5 points in the email. I believe some of these points are misguided or simply not true. I want to clarify these points in this post.
First, regarding commitment to CRM success
Zoho CRM is one of many applications offered by Zoho. Zoho’s parent company AdventNet, a provider of software development services, has also has invested in another CRM offering. How much innovation and focus on CRM success can be expected from such a diverse company with limited resources?
Thank you Salesforce for acknowledging our broad portfolio. Companies don’t run on CRM alone. They need various pieces of software to run their business efficiently.…
Globo, which is currently the largest commercial television network of Latin America and the third largest in the world (after CBS and NBC), uses Zoho Reports to analyze viewership data about videos and TV shows in its TV and cable TV divisions. Globo is watched by an estimated 120 million people daily.
Here’s what Alexandre Oppermann, Globo’s Business Intelligence Co-ordinator – Web Analytics, had to say about Zoho Reports:
Using Zoho Reports, we generate reports and dashboards that reveal the daily and monthly views of each show and video in its TV and cable TV divisions. Currently, Globo has 40 people actively using Zoho Reports to report against 8.5 million rows of data. And this data set is growing continuously as we aggregate more data everyday.
Compared to our earlier solutions, Zoho Reports gives us flexibility.
Two years ago, we made Zoho Mail public for free personal use and we are happy with the reception and feedback we have gotten so far. For example, we recently won the Reader’s choice award for The Best Free Email Service 2011. Now, we are taking another big step in our quest to bring the best hosted email to our customers.
Today, we’re opening Zoho Mail for businesses. What took us so long? We wanted to make sure the product was right. Business and professional users have come to expect the rich functionality from their desktop email client and the no-hassles, fast, accessible-anywhere convenience of web-based email.
Now, you no longer have to make a choice between the lesser of two evils: either burning a hole in your wallet with a full-featured, expensive email solution or settle for a web-based, affordable email service with bare minimum features.…
If you follow our
Facebook page, you would have noticed a “Request a Demo” link on the left hand side. Refer to the visual at the right.
This was the result of one of our experiments on how to use Zoho CRM in the social frontier. A Facebook fan page is certainly a great way to engage your prospects. It doesn’t stop there… How do you collect information from these visitors? With Zoho CRM web forms, you can!
Zoho CRM web forms can come in handy when you want to gather information from your web page visitors. The details are automatically pushed to your CRM account on submission.
Getting the form in your web page takes almost no time. It is as simple as create > edit > save. Take a look at the below presentation. These are the steps that we followed for embedding the ‘Request a Demo’ form in our page.
A very big thank you to Kenji Saegusa, a Zoho CRM fan, who posted this query in our fan page.…
Zoho Assist was initially dependent on Zoho Meeting to start a remote session from the desktop. Now, with it’s own new and sleek desktop plugin, Zoho Assist has empowered itself to start sessions from the desktop with a single click.
Browser independence is one of the core features of this new plugin. It runs in the task menu and requires very less memory footprint, i.e., it will not eat your system resources while still being handy in establishing a robust remote session. Another major feature is the Auto-Updation. This will help users to enjoy the new features without any manual updation troubles. One can also resume the previous session with a single click. (you don’t need to create a fresh session every time, thereby saving time)
This Zoho Assist plugin is presently available for Microsoft Windows only. We’ll be releasing the other OS versions soon.…
With 11 Zoho Apps integrated with Google Apps and thousands of companies with tens of thousands of users using our integrated suites, Zoho becomes the largest software provider in Google Apps Marketplace.
Last month we said we will launch five new integrations with Google Apps. So we did – Zoho Creator, Meeting, Discussions, Wiki & Reports. These five apps join our long list of previously integrated apps – Zoho CRM, Projects, Invoice, Books, Recruit & Creator HelpDesk.
These integrations are not just sign-on level integrations. They go deep. An app like CRM, for example, integrates with various Google modules like Contacts, Calendar, Docs, Mail, Sites, Spreadsheets and user provisioning apart from various open social and gmail contextual gadgets. Apart from the breadth of our portfolio, we also bring in the depth in integration as well.…
Over the last month, we have been releasing a Zoho Service for Google Apps Marketplace each week. This week we present to you, another Zoho service that adds great value to your business & which helps you build customized business applications – Zoho Creator. Today with the launch of the 11th Zoho Service for Google Apps Marketplace, Zoho takes the honor of being the largest software provider in Google Apps Marketplace.
Zoho Creator is a web-based platform, that helps users build business applications for their specific needs and workflows. Users can build a wide range of custom applications for each department of their business. Zoho Creator has 4 new enhancements for Google Apps Users.
Once Zoho Creator is installed in any Google Apps domain, users can access it right from the universal navigation bar in Google Apps.
Google Apps Users Field:
Users in a Google Apps domain, can be added as one of the fields in Zoho Creator forms.…