Seven years ago, I graduated high school. That night with the whole world in front of us, Crandall High School’s Class of 2007, we were severed from it by those hideous black gowns. Seriously, it was impossible to get pocket access and it was devastating.
As wise 18-year-olds, we knew we were living in the golden age of mobile technology and with the complete freedom to text, clunkily update our Facebook and rearrange our Myspace top 8 without fear of teachers or principals intervention so very near, it was excruciating to sit and suffer completely disconnected.
Looking back, it seems trivial to miss that Samsung flip-phone. But this was a far different age. The iPhone was a month from launching, Android was a secret project in the bowels of Mountain View to be announced three months later, you were using a Blackberry, and Bill Gates was the only person in the world actually operating a Tablet.
Put it simply, things changed. This week across the country, there are graduates running their businesses from their smart phones while waiting to scoop their diplomas. Some morph down time into efficient bursts of productivity, solving their customers’ issues from Zoho Support’s mobile app (available to all you cool kids for Android and iOS).
To honor the mobile revolution of the last seven years, here are seven benefits mobile customer service can unlock for you, your agents and your customers. Read more
A friend once called me to talk about a totally unexpected question he was posed in a job interview. The interviewer had simply asked him to ‘define time.’ I asked him what his reply was. He turned the question around and asked me how I would have answered.
Immediately, I didn’t know what to say. It was one of those things that you were always aware of but just couldn’t put into words. After considering a few approaches I came up with this:
“Time is that, which continuously turns the future into the past!”
“Haha, good attempt,” said the friend, “But words like ‘continuously,’ ‘future’ and ‘past’ are defined using time. So this cannot be taken.”
“Then what is the answer?”
“I searched about this. Albert Einstein came up with one of the most popular and accepted definitions. He said, ‘time is what the clock reads!’”
“Are you joking?”
“No I am serious.”
“Then how do you define a clock when you cannot say it is ‘that which shows time?’”
The friend just laughed and changed the topic.
The problem of utilizing resources such that their time is spent optimally is a crucial one for any project manager. And simplifying this is a prime area of focus for Zoho Projects. A couple of weeks ago, we rolled out several updates in our Gantt Chart, a direct visual representation of tasks with respect to time. Before that, we’d announced an advanced analytics add-on powered by Zoho Reports that gave you more than 50 ready made reports with rich insights. And now, we’re adding another bunch of features, that lets you take charge of time!
Integrating Zoho apps with Google Apps has always been a top priority for us, and we want to keep that going. Today we’re pleased to announce Google+ Hangouts is now integrated with two of our popular apps – Zoho Recruit and Zoho Connect.
Here’s a quick run-through on what that means:
Zoho Recruit – Google+ Hangouts:
Phone interviews are a thing of the past. With our new Google+ Hangout integration, recruiters can start a Google+ Hangout session with a candidate or a group of candidates through both the Candidates and Interviews pages in Zoho Recruit.
It takes a single click to start a hangout, and then you can invite others to join. Conduct “pre-interviews” with candidates – discuss the job requirements, company culture, and answer candidates’ questions. Not only can this save a company time and money, it can also help narrow down candidates before scheduling face-to-face interviews. This is especially helpful when recruiting candidates who live in different states or even different countries.
We don’t always come together, but when we do, we make sure we give you the best. In collaboration with the tech giant, Microsoft, we’ve launched our maiden app for the Windows store – Zoho Books for Windows 8.1, an online accounting app for growing businesses.
Freelancers and small business owners who use Windows 8.1, can now effortlessly keep track of the two most important things of your business – receivables and expenditures. Yeah, we hear your sigh of relief! As a start to building the complete package, we’ve designed the app on a beautiful interface which makes these two financial imperitives incredibly easy. That’s not all; there’s a lot more you can do with the app:
Do start-ups really need project management apps? Do these apps simply act as a tax on a fast moving team?
Posts like this one show that some people do feel this way. Let’s acknowledge that no software, however cool, can make up for poor vision or broken culture in a team. Software can enable us to work better, but software, by itself cannot make us better human beings. So if you have issues with team chemistry, don’t look to software for a miraculous cure.
With that out of the way, we are convinced that these apps can bring in significant advantages to any team when used aptly. Allow us to walk you through some of these.
June is a busy month for Zoho Recruit.
We’ll be taking part in not one, not two, but three recruiting events in two different countries starting Tuesday, June 3.
If you are a professional recruiter or HR professional looking for software solutions to source more candidates and a chance to network with other recruiting peers and professionals, take time to visit us at any of our three June events:
Tuesday, June 3 – Recruitment Leaders Connect, London, UK
Thursday, June 5 – Recruitment Technology and Supplier Showcase Event, London, UK
Wednesday, June 11 to Saturday, June 14 – California Staffing Professionals Annual Staffing and Recruiting Conference, Las Vegas, Nevada
All three events are a great opportunity to meet Zoho Recruit employees and talk about how applicant tracking and recruiting software can help you source more candidates and hire more people without draining your wallet.
Whether you already use Zoho Recruit or are looking for a software solution, we look forward to meeting and talking with all of you this month.
See you in London and Las Vegas!
Great news for those who share Zoho Creator apps with multiple people. On the Enterprise Plan, you can now provide access to specific data only to the people you choose. Assign and control access permission to any information in the application, down to every record & field.
Safely share reports or forms
Share your app with internal teams, customers, partners or resellers. Signed-into the same app each of them will only view/edit the data that they are authorized to. With user roles & profile settings, users can view or work with the whole application or only the reports or forms you chose to show.
You can set the access permission for every field in the form or record in the report. Simply create roles, decide what users will be allowed to see and assign them to the roles created. Choose exactly what they see, what they can edit or delete in any application. Zoho Creator offers user authentication and security for all the information on the app.
Take an inventory management application, for example. You want the Senior Manager to see the custom dashboard with monthly report of orders fulfilled, quarter on quarter revenue numbers etc. In the same application, the dispatch team can view and update the dispatch related information. Your store manager can order an item or edit the order requests. And you could enable all the vendors to check out the information pertaining to them without access to other data or reports through a customer portal.
Managing the data set that each user or group of users can view/modify not just impacts data security but makes data sharing and access convenient.
To manage the data access permissions for your Enterprise Plan, click here.