You enter your favorite café. You are greeted with the same familiar warm smile! “The usual?” you are asked. You smile in agreement, and get yourself seated in your favorite seat overlooking the driveway. Within a few minutes of comfortable wait, there comes your favorite expresso, along with a copy of the Times “Here you go, sir! Double Shot, just the way you like it!” You smile, totally wondering which is a more pleasant experience – sipping your favorite coffee from your favorite café, or the warmth with which you are being treated! Every single time!
I asked myself this question: When was the last time someone connected with me on a personal note? When was the last time I was greeted with such a warm smile? Well, I realized I have to take you back in time. My time, from my childhood!
Our neighborhood baker knew my family well. My father would just say “the usual” and the baker would give us bread for the day. He knew that we preferred french bread on weekends, and would take the necessary care to make sure it was there during weekends. We never had to tell him anything, he knew us so well. He’d quietly gift us some muffins whenever there was a family occasion. Everyone in the bakery knew everyone in the neighborhood. We might not have known many people or had many contacts during those days. But the ones we knew, we knew them well. Very well!
An army of one, a behemoth business of 10,000, or a team somewhere in between—every company needs a distinct mission statement to define, defend and develop their culture from ideas into a thriving organization.
Regrettably, the mission statement has become a check-box task, littered with vague corporate-jargon-babble, printed and posted in the same exact spot in each identical cubicle. Resulting in an odd dichotomy of being both—utterly worthless for the company’s employees and incredibly illuminating of their hollow culture—simultaneously.
The Documents module in Zoho Projects just got a big boost. You can now create rich documents, spreadsheets and presentations right here and work on them collaboratively with your team. This update powered by Zoho Docs lets you do a lot more and here are some of the benefits.
Bring your team closer together
Here is a trend we see more and more when it comes to projects that are creative in nature: the best work gets done not through individual efforts, but by a group of people, collaboratively refining, reimagining and reinventing ideas. All the apps in the Docs suite come with several features that let such collaboration happen naturally. First and foremost, all these documents can be co-created; i.e. more than one person can work on them at the same time. You can chat with all the collaborators as you go, right within the document window. Getting feedback is easy; each letter in your text documents and each cell in your spreadsheets can be commented on. An inbuilt versioning system lets you view the changes a document has gone through, and if needed revert to an older version. Read more
A good CRM software helps you organize your contacts and follow up with your leads till you close the deal. But a great CRM does a lot more. It helps you generate, capture, nurture and grow your business in a holistic manner. If you’re an entrepreneur, you know what I’m talking about.
When you’ve just started your business, you’re doing it all: sales, marketing, follow ups, execution. Zoho CRM is just like you – it can do it all. How? With some key integrations.
Take a moment and think back to the last time you looked for a job. The last time you navigated a company’s career site. The last time you filled out an application and waited patiently for a response. (Okay, maybe you weren’t that patient).
How was the experience? Do you remember feeling frustrated or lost? Could you pinpoint the company’s career page? Did the application have more blanks than a Wheel of Fortune Bonus Puzzle without “RSTLNE” or more instructions than the board game “Risky Settlers Knights and Allies of the Lords’ Dominions of Earth: Pandemic Edition?”
Positive or negative, a candidate’s perception of a company can change based on the application and recruiting process. As recruiters, we can no longer ignore the candidate experience or treat it as an afterthought.
A website is a unique space that is born out of your ideas. And it needs that constant update to stay contemporary and relevant to your visitors. That’s why even as we announced Zoho Sites free for our users last year, we have put significant efforts to bring in best of the features to it.
So check out this exciting list of features that we have added to Zoho Sites lately.
The re-invention fervor of Zoho Assist is at full throttle. You may be aware that supporting from a Mac in Zoho Assist is no sweat since our browser-based Technician Console enables you to Reboot and Reconnect a Windows computer or even handle the User Access Control window. It’s fast and simple, to put it in short. Now, we have reached a couple of Mac OS-specific milestones, which we would like to share with you.
The debate on whether Java is dead or not is still not dead. But, Zoho Assist users need not rely on Java anymore to join a remote support session in Mac OS. Supporting Mac customers and guiding them to check if Java is enabled or not and if the Java version is up-to-date is indeed a pain.
Hence, we are happy to unveil the Objective-C based Customer Console for Mac users, crafted for months by our lead developers of Zoho Assist. It will ensure a quick and easy remote support experience while you support Apple fans across the world.