Zoho Assist just got reinvented, unveils iPad app!

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IT technicians have a rigorous schedule every day. Not only do they run pillar to post solving issues of internal or external customers, they also are expected to solve issues remotely. It is quite likely that they use remote support software that is available on the market in plenty. But of all them, only few stand out the way Zoho Assist does.

Zoho Assist makes an IT technician’s job an absolute delight by making sessions strikingly fast and letting customers join in a jiffy. It also offers premium features at no cost. And, now, we’ve just reinvented it!

Yes! We have now completely rewritten software, added a few more servers, and achieved maximum session speed. IT support technicians around the world rely on the speed of remote support software to achieve quick resolution. That’s why we now bring you increased screen refresh rates.

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Customer Spotlight: Mobile consulting firm switches from Tally to Zoho Books!

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Hakuna-matata-logo

Here is the story of how Anand Ethiraj, one of the partners at Hakuna matata, came to fall in love with Zoho Books. Hakuna matata is an app consulting, design and development studio based in Chennai. The company has developed more than 100 mobile & web apps over the years and helped enterprises & startups to go mobile.

Since none of the partners had accounting background, Anand was looking for a tool which was simple and easy to use.  As they had customers from across the globe, they were in serious hunt for an accounting software that will support multiple currencies.

They were using Tally, an Indian ERP solution for their accounting needs but they had to spend a lot of time understanding the software and its complexities. That’s when Anand came across Zoho Books. He tried three main features in the app: Invoicing, Expense Management and Bank Synchronization.

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Support for NoSQL databases and other handy new features from Zoho Reports

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No SQLCoined by Huseeb Budhani in 2008, “Big Data” has been a big deal for a few years now. Most traditional database systems manage only regular-sized structured databases, and find it difficult to manage the incredible volumes of big data being generated today. To help with this, a number of experimental new “NoSQL” database systems have come into the picture. By making some tradeoffs, NoSQL databases can easily scale to much larger sizes than their more traditional cousins.

To help you analyze the huge volume of raw business data stored in NoSQL databases, Zoho Reports now fully supports analysis and reporting over data in NoSQL databases. You can now use the advanced reporting options offered by Zoho Reports with these NoSQL database systems:

  • MongoDB
  • Apache Cassandra
  • Apache Hadoop/Hive
  • Cloudera Hadoop/Hive
  • Hortonworks Hadoop/Hive

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5 Things That Can Go Wrong With Collaborative Content Review

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Collaborative-Content-Review

Let’s start by answering this question: If you had just one day to send across a 50-page document to your client, would you email your team back and forth for their feedback or just start collaborating online?

The answer is not only obvious but also the best! Online Collaborative Review is a boon when you need to get your work done in a jiffy. But as they say, “Too many cooks spoil the broth”; too many reviewers working simultaneously can make your “broth” (document) tangy! Here are a few tips that will catch you before you fall into pits of trouble and will help you manage collaborative review.

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Feedback – We Value Yours!

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We value every feedback we receive from you, whether it is praise or criticism. It is gratifying to hear a word of appreciation, that motivates us to try even harder. Some Zoho Recruit love from passionate customers. We love you too!

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“The best part of Zoho recruit is the ease in which you can move within the program. Finding candidates is a breeze and putting together a report for our clients has never been easier. We also love the way Zoho links each person to the current profile in LinkedIn. This way if our candidates change careers, it is easy to track them and be current at all times. Our business support partner Ananth is fabulous and gets back to us within 24 hours.”

- Erika Weinstein (CEO & Founder, eTeam Executive Search)

“If I were the one helping me, I would be tearing my hair out. I know lots about sales but next to nothing about Data and migration and so on. My support team at ZoHo has been helpful, patient and super nice. OUTSTANDING SERVICE”

- Tom (President, Clear Staffing Solutions)

Here’s how you can manage tasks using Zoho Docs Spreadsheet

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Reports

The spreadsheet is the ultimate all-purpose app. Even when there are focused apps, many people prefer the flexibility and the familiar interface of a spreadsheet. Sort and filter data to your heart’s content, apply formulas, and generate charts – a spreadsheet does it all.

We will show how the newly released Data Validation functionality in Zoho Docs Spreadsheet can be used along with features like Conditional Formatting, Auto Filters and Charts to build a simple task manager.
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