Customer Spotlight: EcoMark Solar Migrates from Salesforce to Zoho

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“The cost is just too high.”

These were the words that echoed a year ago when EcoMark began growing and adding users to its CRM system.  At the time, they were using Salesforce, but as is frequently the case, the return-on-cost of the system made Salesforce increasingly impractical as EcoMark began adding more users.

Having been in business for two years and now experiencing rapid growth, EcoMark was at a technology crossroads of sorts.  It was time to determine which CRM to use for the foreseeable future – bite the cost bullet and hope Salesforce eventually pays off, or try another solution. Read more

Luxury Business enjoys the “Luxury” of Z-CRM

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John Paul

15 months ago, John Paul, the largest concierge service provider in France, decided to expand into the U.K. With this expansion, Jean Paul brought in George Evans to serve as managing director of John Paul U.K.

Prior to joining John Paul, Evans had worked for a large $20M dollar company and had extensive experience with Salesforce CRM. When he came aboard John Paul, the first thing he noticed was that they had no CRM solution in place.

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Join us next week in Florida!

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Hello, Florida!

The Zoho Team has been traversing the country on our first tour of Meet Ups, and we’re finally making our way to the Sunshine State. We had a great time in Boston, MA earlier this month – connecting with customers and welcoming aboard a few new users – and we’re excited to keep the momentum going with not one but two events next week in Florida.

We’re pairing up with our Zoho Alliance Partner, Cloud Mobile Forms, to bring you two special networking events (breakfast is on us!) in Miami on Nov. 5 and Fort Lauderdale on Nov. 6.floridaemail

You’ll get the chance to meet and network with fellow Zoho users, hear about up-and-coming Zoho news and tips and tricks of the trade. We’ll have one of our customers

presenting how they best use our CRM and a demo station set up to answer all of your technical questions. There is no fee to attend, and you may even walk away with a special raffle prize!

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Customer Spotlight: Wendy Baldwin of ER 4 LOVE

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Wendy Baldwin of ER 4 LOVE at the Zoho Houston Meet Up

One of the greatest parts about working at Zoho is the opportunity to meet and talk with small business owners from across the country. Hearing stories about people chasing their dreams and passions is always inspiring, and we are constantly energized and encouraged to learn how they have used Zoho to help them get there.

Recently, the Zoho team has been hosting Meet Ups for Zoho users and anyone else interested in learning about Zoho products in cities across the country. We have had successful Meet Ups in Austin, Houston and Boston, and are traveling to Miami next month.

At the Zoho Houston Meet Up I had the privilege to meet Wendy Baldwin, VP Operations, and Jeanine Holloway, Sales and Seminar Coordinator, from ER 4 LOVE, a company dedicated to helping married couples succeed at the “game of love.” From learning to deal with conflict to becoming a better listener, the marriage mediators at ER 4 LOVE stand by the promise of saving your marriage in two days.

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Know your Sales Funnel using Advanced Analytics

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When we published the Gain More Insight Into Sales With 3 Types of CRM Reports post, CRM user Wendy Wright wanted to know, “What % of leads were closed/won in the last month?” (i.e., how to know the total number of leads got, to those that finally got converted to sales)

This is where the Advanced Analytics Add-on for Zoho CRM, powered by Zoho Reports, comes in. It helps CRM users to slice and dice data, and get actionable insights.

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Customer Spotlight: Finding Unrivaled Support with Z-CRM

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Two years ago, Rich Cornell decided it was time for him to venture into an independent business offering insurance and benefit solutions to employers.  Having previous experience in this field Cornell knew that tracking leads and customers would be of utmost importance from the very beginning.  As such, finding a CRM solution was one of his first orders of business.

As an experienced CRM software user, Cornell had experienced various problems with the previous tools he had used and, now starting a new business, he really wanted to find a solution that was simple, flexible, and cloud based. However he still had reservations about switching from the CRM tools that he was already familiar with, despite their shortcomings, to try something new.

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