A while ago, we conducted a survey of Zoho Creator users. Customer-profiling was the prime motive of this survey. We needed to know what type of clientele we have, what category of applications were built most and how pleasant an experience app-building has been to our users. We initially aimed this survey at premium users only. This profiling enabled us to focus more on aspects which needed immediate attention. The response was warm. So were the answers, and I thought I’d share the findings with you all.
Were they tech-savvy?
ability to add complex business rules to applications is what makes
Zoho Creator stand out from the mob of mere form builders. To testify
how easy it is to add intelligence to your apps, 61% of those who
responded have had no prior experience in any programming language.
Who helped them?
Some had hired an IT professional to
help in building the apps. Few others had taken the help of our Zoho
Creator developers. But close to 90% had built their apps all by themselves.
Would they recommend Zoho Creator to others?
We believe that if you are happy with a deal, you would naturally
influence your community into getting the most out of it. In that
context, we had 95% of the respondents saying they would happily recommend Zoho Creator as
a solution to others with similar needs. As for the remaining 5%, we
understand that it is highly impossible to satisfy everyone :)
The Bottom Line:
mission of Zoho Creator is to empower end-users in building custom
applications all by themselves. We gained some valuable insights from
this survey and our findings have been in line with our efforts and
expectations. The results look very promising and suggest that we are
moving in the right direction. We thank all the participants who took
the time to respond. Do take a look at the survey form which served our purpose.