Southern California based start-up Mogl gives cash back to consumers for eating out and has seen sales soar since incorporating Zoho products into their business. In addition they donate a portion of every customer transaction to charity.
Watch how Mogl uses Zoho CRM, Creator, and Reports to operate lean while experiencing rapid growth.
Chicago based health-information technology company Intuitive Solutions, places engaging their website visitors in real-time at a premium. As founder and CEO Teyyab Yunnus puts it, “We wanted to do more than just live-chat with the customer – we wanted to engage with the customer. Zoho SalesIQ converted our website analytics into actionable intelligence and we started closing deals online, right from day 1 of implementation”
In essence, he wanted to create an experience for a customer visiting his website that would ensure each potential lead receives personalized attention and be nurtured into a customer.
Watch below to see how Intuitive Solutions uses Zoho SalesIQ to provide a positive, engaging experience for potential customers.
“We had more Excel files than we knew what to do with.”
It was September 2014 and national head of auction operations G. Praveen Kumar knew that a change had to be made.
“It was simply becoming too complicated to manage a multitude of shared Excel files for all of our data. I knew we needed a secure, online solution to manage our deals and work flows, but quite honestly I wasn’t sure where to look, or which platform would be the best.
I knew we needed something, and I wanted it in place before the start of fiscal year 2015. I needed something online that we could learn very quickly, where we could store our data and share it across users. There was a real sense of urgency to get something in place.”
“Each of our sales was averaging between $10,000-$200,000 and we badly needed a CRM to help manage these large groups!”
It was mid-2012, and JusCollege, a startup hospitality company focused on booking vacations for large groups of college students was just beginning to get traction.
As co-founder Allan Teruel recalls, it was an internal incident which prompted the search for a CRM solution.
“We were using Google Docs for sales tracking and one day we accidentally deleted a very key Google doc that had important customer information – this was because Google Docs was not really meant to be used as a sales tool. At that point I decided we need to make an investment into some kind of a software to manage our sales pipeline and began what turned out to be a very brief search before I found Zoho.”
“I was bored out of my mind. I didn’t know what to do.”
It was 2010 and Peter Bowen had just retired from owning and operating an advertising agency in Toronto. However, retirement did not prove to be all he had hoped for.
“I thought I was going to retire but I got bored and I didn’t know what to do with myself. So I thought that this would be a great opportunity to do something I enjoy doing, have some fun, and keep myself occupied.”
Peter decided to start his company, First One On, and knew from prior experience that he needed a CRM to keep his sales pipeline organized. Having recently used Sugar CRM at his previous company, he thought this would suffice, however he was soon disappointed and left searching for a new CRM solution – until he found Zoho.
“When I was willfully staying overtime to work on work-projects, I knew that I must truly love what I’m doing! To me, web-design and SEO was a fun hobby that I just happened to do for work, so I knew that I could be successful on my own.”
Quick to Impress founder Jeff Garibay had this realization after working as a corporate web-designer for several years. He was ready to leave his corporate job to start his own venture, and immediately knew he had a very important need to fulfill in order to make his entrepreneurial venture successful.
“I needed a tool that allows me to demonstrate for clients how to use their content management system. I wanted to dial-in remotely, see what they are seeing, and be able to walk through the whole process of any updates or support that they need.
I had experience using Five9 at my previous company, but that wasn’t really robust enough for my needs. When I looked at other options, they didn’t look too promising…until I found Zoho Assist.”
“We had evolved our CRM from spreadsheets, to Goldmine CRM and finally to ACT CRM, but we knew we needed to move to a native cloud-based CRM”
Three years ago Tonari Inc. knew it was due for a CRM upgrade having used a few different systems including Goldmine and ACT for several years. However, having grown beyond the feature offering of those CRMs, Tonari was left operating without one all together.
“Goldmine and ACT never really were good enough. They had flaws in terms of reliability and of course there was the problem of not having access to our CRM everywhere. About three or four years ago we were in a little bit of a slump and it was time for us to redefine ourselves – we changed a lot of things internally and none of the other CRMs were cutting it so we were left without one. I knew that it was time to implement a CRM that was truly effective for us.”