Zoho Sponsoring “On the Road Europe 2014” with ZAPP* Partners

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Following our successful On the Road Europe 2013, trip, we are very excited to be co-hosting two more events this year: one in Porto, Portugal on February 20, and a second event in Barcelona on February 26.

Continuing last year’s trend, Raju and I will be presenting some of the latest product updates and the company’s vision.
This year’s morning and afternoon sessions will include:
•    Zoho Vision & Company Roadmap
•    Running your business on Zoho (30+ applications)
•    Zoho CRM Latest Developments
•    Why choose Zoho CRM?
•    Customer presentations and case studies
•    Improving your Sales Process
•    Using Z Campaigns to Run Your e-mail Campaigns
•    Zoho open Q&A

Zoho is rapidly evolving and growing – now with 30+ business applications, a worldwide loyal customer and partner base and a growing team; these events provide a perfect opportunity to keep our Zoho friends up to date.  The “On the Road” series has been very successful in bringing together small audiences who want to learn more about the Zoho applications they are currently using or plan to use in the near future. It is also a great occasion for us to receive valuable feedback and to join some of of our partners in discussions on specific customer topics or concerns.

Thanks to our partners Globaz in Portugal and Apps Implantadores in Spain who have organized the events in their respective cities. Both partners have years of experience implementing solutions on Zoho’s suite of business applications, particularly Zoho CRM.

“We are very proud to co-host and collaborate on this event with Zoho (in Barcelona). We think it is really useful to establish new connections between our customers and Zoho and to experience first hand the Zoho ecosystem.” Raul Bellmunt Tabero – Apps Implantadores

If you are interested in attending any of the seminars, please sign up to the event pages here

*ZAPP = Zoho Alliance Partner Program – Zoho’s consulting partners and global reseller network

Zoho Sponsoring Europe “Road Trip” with ZAPP* Partners

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Europe Road Show logo

Taking Zoho Vision first to Paris, Toulouse, Amsterdam and London

We are very pleased to be a part of a new wave of live Zoho seminars meeting with partners and customers in Europe this Fall…

Starting October 1, in Paris, Zoho Chief Evangelist, Raju Vegesna and myself, Senior Director of Strategic Business Development will be taking the Zoho vision to select venues in Europe (see below). Our main goal is to meet with prospective and existing customers to provide an update on some of the latest product developments at Zoho.

So often, we are stuck behind our desks or rely on third-party accounts to better understand what our partners and customers need and want from their vendors. Or, we attend huge conferences, often leaving without a lot of substance or ‘oversold” on so many vendor’s offerings, we can hardly take it all in.
Our approach is different, we are choosing to co-host small, intimate gatherings for day long presentations. In each city we will cover the following topics:

  • Zoho Vision & Company Roadmap
  • Running your business on Zoho
  • Zoho CRM Latest Developments & Roadmap
  • Why choose Zoho CRM?
  • Customer presentations and case studies
  • Zoho on mobile & social
  • Zoho Pulse, Campaigns and other apps
  • Zoho open Q&A

We are very excited to be launching this new series and hope to expand to more cities later in the year and into 2014.
After our extremely successful Zoholics event held in San Francisco in late May of this year, we felt it was time to share some of what we learned from this experience with our European user base. There are also some new product developments that have come up since, and we are very happy to give Europe a first hand view.

Thanks to our partners ZSphere, Vivasoft, Apora and iDynamics, who have arranged the venues and most of the details, Raju and I already feel very welcome.

if you are interested in attending any of the seminars, please sign up to the event pages here.

Zoho US Team is has also planned a Road Series in November to select cities. Details here.

*ZAPP = Zoho Alliance Partner Program – Zoho’s consulting partners and global reseller network

Zoho and Network Solutions Partner

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We are pleased to announce
a partnership with Network Solutions – one of the leading hosting and
domain registration companies in the world. Network Solutions is now a
Zoho reseller and will initially offer Zoho CRM to their customers.  Zoho CRM, an ideal sales force automation solution for small and medium sized organizations, is now accessible directly from Network Solutions’ website in a new business marketplace linked from their home page.

The goal is to add value to
Network Solutions existing portfolio of applications and services while
providing Zoho with a large distribution channel.

Customers will see the benefits of Zoho CRM and be able to sign up on the spot.

To read the press release click here.

Zoho Alliance Partner Program Grows as Channel Strategy Evolves

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From the start Zoho had the vision of creating a world class channel and
partner program to address the large SMB market that we are focused on. The
Zoho Alliance Partner Program or ZAPP, now about 18 months old has been quietly and
steadily growing, adding new resellers from around the world, adding capability
to the API program as well as working on some big partner deals which will be
announced over time. I am very pleased with the progress being made,
particularly because we are forging new ground in the SaaS arena, creating what
I believe to be a unique ecosystem with some advanced features that no one else
is offering. This post outlines some of the highlights about ZAPP and where we
are heading

ZAPP has 4 main components which I will address briefly:

1. Resellers

Our reseller partners are regionally-based, scattered across the globe and provide a range of services. Some
are focused on CRM, while others are building consulting practices and
providing expertise to help companies make the leap from purely desktop based
applications to a hybrid model or a purely Web-based approach. One example is Frank
Shines from Skill of Success, a US-based consultant who is focused on Lean Six
Sigma and how to incorporate best practices when implementing SaaS applications
like Zoho. Catherine Coolen, our French-based CRM guru (www.coolcrm.com) has a traditional VAR
approach when dealing with her target market (SMB’s from a range of
industries), but she is adeptly employing Google Adword campaigns to drive
traffic to her site, while organizing a flurry of seminars and road tours to
grow her business.

With nearly 200 resellers and counting, Zoho is building a solid Cloud Computing channel and will see steady growth this year.

2. API Integration Partners

ZAPP has made integration of various Zoho applications quite easy with a host
of free API’s that allow partners to integrate various Zoho services into existing
web portals or applications. These allow external parties to access Zoho’s
great functionality without having to develop similar functionality on their own while helping Zoho extend its distribution
channel. Users simply sign up from a partners’ site and have access to applications like Writer, Sheet and
Show; Examples include: Huddle.net, a file sharing, online collaboration site. National Paralegal Collge, a nationally acredited online paralegal college, RunMyProcess, an on-demand business integration site, and many, many others. The API program is expanding and will soon offer advanced multi-tiered functionality at extremely attractive price points.

Here is a list of our current API Integration Partners.

3. Stategic Alliances

This loosely defined and broad term refers to larger sized deals that have the
potential to rapidly increase Zoho’s revenue base and customer reach. While we
cannot reveal our current pipeline of deals that have closed, we are going to
be announcing some significant wins that span Service Providers, major ISV’s and
technology providers. Late last year we announced the Bahui deal in China along
with Swisscom and Entrepreneur.com. Stay tuned for even bigger deals in 2009.

4. Technology partners

ZAPP also incorporates partners who provide us with technology that we cannot
or do not wish to develop ourselves. Echosign is one example, providing secure digital signatures from inside Zoho Writer; we are also
working with a mobile partner as well as with an audio conferencing partner.

What’s Different about ZAPP?

We try to be as transparent and fluid as
possible, making it easy to do business with us while maintaining
professionalism and focus on revenues.
As a product-focused, passionately driven software engineering company
might also expect ZAPP to share some of these attributes. And it does.
We are making some innovations on the product front which enable our
partners to take our applications to their customers, blurring the line
between vendor and partner. You’ll hear some
interesting news about this moving forward. We have
also developed a few tools for our partners to easily manage their
interactions with Zoho as well as provide a level of automation that
helps them be more
self-sufficient and profitable. These include a secure Reseller Store,a
portal and the capability of allowing resellers to offer Zoho services
their websites.

As the world adjusts to an economic downturn and SaaS matures further, we will
continue to see a steady rise in new businesses wanting to jump into the cloud
computing space as well as take part in the newly emerging “Cloud
Channel” that Zoho and its partners are in the process of creating. While
Microsoft, IBM and other large ISV’s have mature, multi-level channel programs
in place, my guess is they are still working on models for their SaaS business.
I am not so sure they will get it right the first time or anytime soon. Our
competitors like Salesforce have done a poor job in creating a vibrant channel
mostly because their heart is in closing direct sales in large accounts. While
our program is far from perfect, we are committed to our partners and will be
focused on executing on our strategy of addressing a globally diverse customer
and partner base employing the latest technologies and business models.

Swisscom Selects Zoho

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We are delighted that Swisscom (incumbent telco in Switzerland) has chosen Zoho for a six month pilot for its Zoho Business Suite which is now available on their Software-as-a-Service portal Teamnet.

Zoho and Swisscom have teamed up to create a custom version of Zoho Business, with Zoho Writer, Sheet, Show, Notebook and Meeting now available to its 300,000 business customers. Even though Swisscom is the incumbent telco operator in Switzerland, it is taking a bold approach by extending its offerings to the SaaS space.

Increasingly, Service Providers are looking to add value on their existing networks and have started to include online applications like Zoho to their portfolio of services. In the past, one would not turn to the telephone company for productivity applications, but this is changing with the wider adoption of SaaS in the marketplace. We are glad that Swisscom is taking a lead in this regard and will keep you posted on other developments and partnerships as this trend picks up momentum in coming months.

“The goal of the pilot is to provide our business customers with a value added web offering they can evaluate as part of a turnkey solution from their service provider. Zoho is an ideal partner that combines a wide and very innovative range of applications as well as a very solid engineering team to deliver the capability we wanted.” said Michael Gmuer, Head Business Process Optimization of Swisscom.“.

Teamnet Integration

Zoho and its Alliance Partner Program offer service providers multiple paths to increase ARPU (average revenue per user), the holy grail that telcos seek to maximize by adding additional services to their existing infrastructure. The program offers partners a flexible means to bundle various Zoho services for both consumers and business users.

While we are starting small with the Swisscom project, it is a significant step towards a broader Zoho distribution channel in Europe. This follows our recent partnership with Baihui in China.

Thank you Swisscom for choosing Zoho and for your investment in the project. We look forward to feedback from your users and to a successful venture together.

RunMyProcess Integrates with Zoho

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Last week, we announced Huddle-Zoho Integration. Now, Business Process Management (BPM) software maker, RunMyProcess has become our latest API partner.

According to their CEO : “RunMyProcess is the glue needed by enterprise IT when extending to the web: deploying a web based CRM is a matter of days, but leaving it unconnected from the rest of IT is a matter of serious operational risk. The risk of unconnected web solutions can be avoided in a few ways: spreadsheets, accounting or CRM solutions can be linked to daily exchange rates, parcel delivery follow-up or customer scoring services, all of them mixed with human tasks for critical, non automated steps.”

Here’s a brief demo of how integration with Zoho helps RunMyProcess connect the dots. This is another great example of an API partner integration as well as the expansion of an ecosystem, with Zoho Creator as the catalyst for easy workflow and functionality. We’d like to thank RunMyProcess for integrating Zoho.

If you are planning to integrate Zoho into your application, please do let us know and we’ll be glad to help you. Other partners who integrated Zoho are listed here.

Leading online college partners with Zoho

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Zoho is extremely pleased to announce our newest API integration partner; National Paralegal College.

The college is one of the leading providers of online paralegal education nationwide. NPC has pioneered the use of interactive web-conferencing in a classroom setting giving students the benefit of a traditional classroom experience over the internet. At NPC, students earn a paralegal Certificate or Associate degree entirely online.

Avi Katz, NPC President writes: “In keeping with its spirit of instructor-student interactivity, NPC has become an integration partner with ZOHO for the use of ZOHO Writer and Sheet in student submissions of assignments and homework. Instructors can easily share student submitted documents and make comments and corrections directly on the student’s submissions. This has lead to the furthering of interactivity between instructors and students in an Internet-based environment rivaling that of a traditional classroom setting.”

The integration with Zoho:

All assignments and student submissions are composed and viewed using the Zoho remote API. Students and professors have the choice of either uploading a file to Zoho or using the Zoho interface to compose their work.

Here is a detailed video demo of the integration:


Zoho and Education:

Zoho continues to enrich the lives of students, faculty and researchers from all over the world – providing an excellent bridge between education and a broad range of easily accessible online tools for learning, collaborating and the creative process. To date, there are approximately 150,000 educational users of Zoho.

A recent appearance in DePauw University newsletter highlights the successful partnership between Zoho and the education community:

“Zoho writer and presentation allow users to import documents from Microsoft Word or PowerPoint to be edited or shared, and a plug-in is available to work with Excel as well.Like the Microsoft Office suite, all of Zoho’s tools integrate and work better together. Unlike Office, Zoho allows multiple users to share and edit documents simultaneously from any computer with Internet access.

In addition to integrating with each other, all Zoho applications can be integrated with Facebook, an increasingly helpful feature for college students, faculty and staff.”

About the API program:

Zoho is committed to providing open access to as many of its online application services as possible. Through our free API program, partners and the general Zoho community of users can embed the selected Zoho services into other applications, websites, portals and intranets. To date we have API’s for Writer, Sheet, Show, Planner and Creator. Other applications will follow.

We are interested in featuring more integration partners. If you have already done an API integration with Zoho and would like us to share it with the world, please write to us and let us know: partners@zoho.com or check out our partner pages at: ZAPP.