The most popular mode of sending notifications to customers by businesses varies depending on the type of business and their audience. In recent years, WhatsApp notifications have become increasingly popular with over 2 billion users worldwide, especially in regions where WhatsApp is widely used as a communication tool.
What does sending WhatsApp notifications mean for your business?
- WhatsApp is a fast and convenient way to send messages and notifications to customers, allowing you to reach your target audience quickly and easily.
- By tailoring messages to each individual recipient, you can send personalized messages, offers, and promotions to your customers, keeping them engaged and interested in your brand.
For example, you can use WhatsApp notifications to send information such as appointment details, shipping details, and booking confirmation details when a user submits your form.
- You can send messages to customers in a way that is compliant with WhatsApp's terms of service and automate your messaging workflows and ultimately, drive sales and revenue.
- WhatsApp notifications have a high open rate, with over 98% of messages being read by recipients. This makes it an effective way for businesses to get their message in front of their audience.
By leveraging the benefits of WhatsApp notifications, your business can build stronger relationships with customers to grow your business.
Zoho Forms is introducing WhatsApp Notifications for enhanced communication with your respondents. Now, you can seamlessly send targeted and personalized notifications to your customers through WhatsApp and experience the impact of WhatsApp business notifications.
Not just sending WhatsApp Notifications, you can now control spam entries with WhatsApp OTP verification so that respondents who access your form via public links will be required to enter their mobile number that is registered with WhatsApp to receive a One-Time Password and verify it before they can access the form.
We would love to hear from you in the comments about your experiences and how leveraging this feature has enhanced your communication, engagement, and overall business operations. Looking forward to knowing your success stories with WhatsApp notifications.