Wine, chocolate and data.

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This is a guest post by Stephanie Martin, CEO of Exigo Group, one of the valuable partners of Zoho. Steph is based in Orange County, CA with her continuously increasing pack of rescued Boxers (current count is 3).

Successful sales and marketing professionals need data to drive more business. They are always on the lookout for the best companies to target and in search of the right people to reach out to.

They try hard to know who’s who, who is an influencer, who is a decision maker, who left the company, and who just joined or got promoted. They want to know the latest and greatest about new prospects so they can launch awesome campaigns and come up with a timely proposal that resonates. Sales and marketing pros want to relate to their prospects on a personal level; they want to break the ice.

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So they turn to a myriad of resources to get data and then use it in context to drive their business. Their success hinges on data – its readiness, its taste and freshness. Very much like wine and chocolate.

But how are wine and chocolate consumed? How are they processed and delivered?

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Get customer reviews with the Client Portal

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Your customers have a lot to say about your product or service. One option to understand their experience is to spend hours collecting the raw usage data.  A better option is to solicit your customers responses, asking for their feedback. With customer reviews, our newest feature in the Client Portal, we at Zoho Books and Zoho Invoice have made it easy to hear from your customers directly so you find out where you can improve. The portal lets you capture customer feedback within your Zoho account, saving you a few extra dollars usually spent on complex tools. You decide who to send a request for feedback and when to send it.

Customer feedback at fingertips with the Client Portal. 

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Drive your attendance management in an automated way.

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Employees have a lot to manage every day. Is it any wonder that they sometimes forget to accurately record their arrival and departure times? The problem is that when an employee forgets, it is up to the manager or someone in HR to manually make changes. Our solution? Give employees the ability to edit their own attendance entries. This saves you time and gives you a more accurate picture of employee hours. Zoho People’s new employee regularization feature does just that.

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Start letting employees manage their own attendance entries. Each changed entry can be set to send an email to the right manager, who can quickly decide to approve or reject the change. HR doesn’t have to spend time chasing down employees, and employees don’t have to manually alert their manager about the need for a change. It’s a win-win.

With this automated attendance system, your organization can reduce costs and eliminate the manual, repetitive, and time consuming process of attendance management.

Try our attendance regularization

Know where you stand against your plan

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It was an evening at the Reform Club back in October 1872. A casual conversation turns into a challenge, which leads to a heavy wager of £20,000 to go around the world. Novelist Jules Verne’s epic, Around the World in Eighty Days, captures this thrilling story where the protagonist Phileas Fogg, accompanied by his man-servant Passepartout, use everything from ships, trains, a sailing sled, and even an elephant in their valiant attempt to finish the journey on time – to win the wager as they had planned. Do they make it, amidst the hurdles and the delays of 19th century travel? Well, you’ll have to read the book.

planned-and-actual

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Introducing QR code and barcode scanning with Zoho Creator

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Zoho Creator has introduced a new feature to make it easier for you to collect and check the information entered through forms. QR code and barcode scanning in Zoho Creator opens up a whole new set of opportunities to benefit your business.

Here are a few scenarios where this new feature might come in handy:

Inventory has to be updated after every purchase or sale. By barcoding the items in the warehouse, you can manage your inventory with ease. With Zoho Creator, the purchase team can be notified automatically when inventory reaches its reorder threshold.

Sending a personalized ID to every attendee of an event can be time consuming. By printing a QR code with every ticket, the attendee’s details are scanned through the code and an ID can be issued on the spot.

Managing the renewal system in a library is a challenging task. Having a QR code or barcode printed on every book makes renewals simpler. QR codes can also be used to link the books to related electronic resources.

Zoho Creator’s new ability to read codes lets you do all these things and more in your applications.

To scan QR or barcodes in Zoho Creator, follow these 3 simple steps.

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Zoho Creator is a platform to transform your business ideas into custom business solutions. With QR/Barcode scanning in place you can simplify manual tasks. Try the QR code and barcode scanning feature in your custom application and let us know what you think.

Customer Spotlight: How Zoho Assist simplified Ross Garner’s daily life?

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Ross Garner runs a software solution business named Xinfo in Melbourne, Australia that caters to the needs of a niche market, the local building industry. His company offers an office management solution, XINFO Building Information Manager to address the needs of his customers.

Zoho Assist Customer Spotlight

The Challenge

Garner has been in this business more than 15 years. Once the customer base started growing, the need for support and training his customers became a demanding task. He had to travel extensively, and it started consuming all his time and energy. So he started exploring options to support customers remotely to save time and money.

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