It’s been a decade of awesomeness, but the best is yet to come.

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New Year 2016

We started 2015 on a high note with our 10 free users campaign to commemorate our 10-year anniversary celebration. The festivities continued throughout the year with a number of new and amazing developments including the following:


1) Ranked as a ‘Leader’ on G2Crowd: We’ve always tried our best to give you an amazing CRM experience. Thanks to our customers who recognized our efforts and ranked us as a leader in the CRM category alongside Salesforce, Microsoft, Oracle and several other vendors worldwide.

2) Zoho CRM for RingCentral: Our new integration with RingCentral lets you engage with customers by receiving phone calls alongside contextual info within Zoho CRM. With single-click dialing, screen pop-ups for incoming calls, and automatic call logging, you can manage all call-related activities.

 3) Sales gamification powered by Zoho Motivator: A gamification solution that works with Zoho CRM, Zoho Motivator is an insight-oriented tool that helps sales teams  boost revenue while having more fun. Use contests, TV leaderboards, and scorecards with your sales team and watch your numbers climb.

View our complete list of updates here.

Since our inception a decade ago, we’ve always worked hard to give you the best possible CRM. This year is another benchmark in our journey to help you sell better. Apart from these achievements, we’ve also been working on something very special throughout this year that will be unveiled in early 2016; so stay tuned. Happy New Year!

Get ahead in the new year with the holiday import feature

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I have a dear friend who works in HR. Not only does she work in HR, but she is the department head at a company with more than 200 employees. Needless to say, she has her hands full.

From reviewing existing documents and updating system modifications like compensation and benefits to planning new year activities like hiring and training, she used to have a hard time handling all of her year-end tasks.

Believe it or not, she even used to send manual emails to her employees about the next year’s list of holidays—a task that took a big part of her schedule. Fortunately for her, she has a friend like me.


One day I explained to her about the automation modules in Zoho People, specifically our import holidays feature. This feature lets HR managers create the holiday list for the upcoming year and send it out to all of your employees automatically with a simple workflow rule.

At Zoho, we want you to relish the year end with as little work pressure as possible. Check out our website and start importing your organization’s 2016 holiday list today.

And above all, the Zoho People team wants to wish all of our valued customers a heartwarming Christmas holiday and a happy new year.

Customer Spotlight: Zoho Reports Makes Marketing Easy

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aedgencyAedgency is a Barcelona-based performance marketing company that delivers hundreds of millions of online advertising impressions for its clients across over 120 different countries.

With the tremendous volume of analytics and information needing to be tracked, Aedgency needed a flexible and easy-to-learn software tool which lead them to Zoho Reports. Watch how Aedgency effortlessly manages and synthesizes a huge volume of information across the world with Zoho Reports.

Planned maintenance of our Data Center: December 23rd 2015 to December 28th 2015

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Dear customers,

As part of our annual network maintenance, we will be upgrading our primary data center infrastructure this month. This maintenance is scheduled to run from December 23rd 2015 to December 28th 2015.

As a Zoho customer, you can continue using all Zoho services during this period. We do not expect any service disruption as all Zoho services will be served from a secondary data center, while we carry out the upgrade on the primary.

We will post an update on this blog once the infrastructure upgrade is complete. In the meantime, if you run into any issues, please feel free to tweet us @zohocares for support or email us at

Thank you for your patronage.

Update: The data center maintenance is now complete. A few of our customers experienced intermittent issues while we switched from our primary data center to the secondary data center and vice-versa. We apologize for the inconvenience caused. Thank you for your support.

Types of White Label BI Solutions

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In the first installment of our blog series, we laid out several benefits of a white-labeled SaaS BI solution. Now, let’s dive deeper and focus on different white label implementation approaches and when to use each one in a business setting.

There are two primary types of implementation to consider:

I. Stand-alone implementation:

In this model, users would access the re-branded reporting tool through a personalized web address such as At this portal, users would sign up for accounts and log in to the reporting portal to view the data as well as reports shared to them by the administrator. The portal would be fully re-branded to reflect the identity of the organization implementing the white label portal, giving end-users the impression they developed the solution themselves.


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How providing feedback after the candidate’s interview can set yourself apart

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recruit_feedback_blogMy high school baseball coach used to preach the importance of making the routine plays. His mantra was, “If we focus on the routine plays, the rest will take care of itself.”

The same is true for recruiters. In a time when the industry is bombarded with buzzwords like “social recruiting,” “candidate experience,” and “company brand,” the routine plays can be neglected. 

But it’s in these details where you set yourself apart. One such practice is providing feedback to interviewees who are rejected for a job opening. In fact, a 2014 Talent Board study shows only one in five candidates received significant feedback from recruiters or hiring managers after an interview.

As a recruiter, you can’t let this happen. Not if you want to solidify yourself as someone who cares about the candidate experience.

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Introducing Zoho CRM for RingCentral – a smarter way to manage calls inside your CRM

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This is a guest post by David Lee, Vice President of Platform products at RingCentral – a leading cloud-based call center solution. For more info click here.

Cloud communication helps organizations efficiently manage customer phone calls and mobile capability. With this in mind, we have integrated Zoho CRM with cloud communication systems to ensure every business has a reliable voice service inside its CRM.

Today, we are happy to introduce Zoho CRM for RingCentral, the integration between your favorite CRM and the leading cloud communications system.  Now you can dial, log, and record calls inside your CRM in a smarter way so you can enhance the productivity of your teams and enrich customer interactions.


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