Customer Spotlight: From “A La Carte” Experience to a Zoho Buffet

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A1A1 Energy, an energy consulting firm, first opened its doors just over a decade ago. “We were selling energy efficiency before it was cool to be energy efficient,” Jon Porreca said.

Porreca is one member of a small, family-centric staff that manages the day-to-day administrative operations in Lancaster, Pennsylvania, a town roughly 80 miles west of Philadelphia. A1 Energy partners with contractors to assist governmental agencies, industrial, and commercial clients in maximizing their energy efficiency.

“When the go-green movement hit that really helped the energy industry, and it helped our business grow,” he said. “We got our start with coordinating the installation of high-bay industrial lighting systems, and to this day, lighting is still a lot of what we do.”

For a lot of small, family-owned businesses, effective communication and streamlined project management are vital to success. Every penny spent on a time-saving office suite or on CRM technology needs to generate healthy return and aid in the overall growth of the business.

“We weren’t the most tech savvy back when we started,”  Porreca said.”We didn’t even have something as simple as Excel spreadsheets to track anything. Each person had their own system that they used, but there was no repository to keep and to share information.  Eventually our business grew to the point where we needed to make a change in our processes. Read more

Customer Spotlight: Switching to Zoho CRM “Doubled Our Sales!”

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fidgiWe grew so large that we couldnt depend on Google or Excel anymore.

Like many small-sized businesses, FIDGI tracked its operational data through Google docs and Excel spreadsheets when it initially launched five years ago.. For them, the allure of these platforms was clear. The learning curve was minimal because most of its employees were already familiar with Google and Excel and the cost of use was low. 

However, as FIDGI began to grow, the amount of data was quickly becoming unmanageable in Google Docs and Excel resulting in client follow-ups falling through the cracks, and data tracking becoming difficult.  FIDGI knew it had to make a change in order continue its path of growth… Read more

Customer Spotlight: Running an Entire Business on Zoho CRM Plus

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Screen Shot 2015-10-28 at 11.51.07 AMThe Farm AV initially started as a small business tracking leads and contacts with Zoho CRM. As their business grew and their business needs increased, they began adding more Zoho apps eventually moving to the “all you can eat Zoho buffet.”

Watch how The Farm AV now effortlessly collects leads, converts them to customers, and runs the entire backend of their business using Zoho CRM Plus. 

Customer Story: How Mogl Built a Business and a Charity with Zoho

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Southern California based start-up Mogl gives cash back to consumers for eating out and has seen sales soar since incorporating Zoho products into their business. In addition they donate a portion of every customer transaction to charity.

Watch how Mogl uses Zoho CRM, Creator, and Reports to operate lean while experiencing rapid growth.

Customer Spotlight: Company flourishes with Zoho CRM after Salesforce Disappointment

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ediig

“We had more Excel files than we knew what to do with.”

It was September 2014 and national head of auction operations G. Praveen Kumar knew that a change had to be made.

“It was simply becoming too complicated to manage a multitude of shared Excel files for all of our data. I knew we needed a secure, online solution to manage our deals and work flows, but quite honestly I wasn’t sure where to look, or which platform would be the best.

I knew we needed something, and I wanted it in place before the start of fiscal year 2015. I needed something online that we could learn very quickly, where we could store our data and share it across users.  There was a real sense of urgency to get something in place.”

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Your on-the-go Zoho apps are now FREE!

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No matter what kind of business you run, most of the work is done from your mobile devices. Accessing customer information, creating follow-up tasks, accessing custom apps and submitting reports, all while on the go, has become critical to stay connected with your business.

No, we’re not exaggerating.

Recently, we hit 1,000,000 downloads for our Zoho apps (iOS and Android), and we’re glad to see that the number is rapidly increasing. With so many people embracing mobile apps for their businesses, we’ve decided to make the Zoho CRM and Zoho Creator mobile apps free for all customers, on any edition. Which means, you now have complete functionality (read and write access) to the mobile apps, irrespective of the edition. So, go ahead and start CRMing. Run your entire business with full access to custom apps from your smart phones.

free mobile app downloads for all users

That’s not all, some of our other products such as Zoho Vault, Zoho Mail and Zoho Campaigns have their mobile apps free as well.

Listen to what some of our customers have to say…

Wow great app and so easy to install – fab!! Four stars because would mean you got the business for me and I sat at home getting fat and rich – Nick Bird, Zoho CRM

Works great. Intuitive. Staying connected to our ZOHO CRM while we’re away from the office has really supercharged our sales process.  – Andy Coats, Zoho CRM

Excellent Online Database app!!! – Justin Chang, Zoho Creator

Of course, we have a long way to go. We’re listening to your feedback and constantly improving our mobile apps to make ​them better so that you can run your entire business on ​them.

So, what are you waiting for? Go to your mobile app store and install Zoho apps now!

Zoho Pulse iOS App on App StoreZoho Pulse Android app on GPlay

 

Customer Spotlight: When Landing the Right CRM Can Take You to the Next Level…and Beyond

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secita

“We had been through the ringer!”

Those were the words that Secita Solutions founder Mike Moore used when describing his search for an adequate CRM to use.

“I tried ACT, Sugar, Maximizer, and Vtiger and was tired of looking for CRMs…until I found Zoho.  As soon as I did, I started planning big things down the road for Secita because I immediately knew Zoho was going to take us to the next level…and beyond!”

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