It’s not that hard to say, “Thank you,” so why don’t we do it more often?
As business owners and managers, we get so focused on improving processes, increasing sales, and delivering promises on time that we forget to recognize those who make it possible for us to do what we love.
In fact, Harvard Medical School published an article mentioning several studies that show how simply expressing gratitude can increase personal happiness, improve relationships, and motivate employees.
Pretty impressive for two little words.
Regardless of the excuses we make, Zoho is here to help you make a consistent effort to make your customers feel appreciated. Trust me, they want to be appreciated. (I asked ’em.) Read more
UK based company Booking Live is the creator of an online booking software serving a number of industries and needs. As business has grown Booking Live has adopted several different Zoho applications to manage the backend of their business both internally and externally.
Watch how Booking Live uses Zoho Projects and Zoho People to manage their team internally, and Zoho CRM and Zoho Reports to close more deals.
The Lead Exchange, powered by Insurance Express, is one of the largest homeowner’s insurance writers in Florida, working with agents across the state. As director of agency sales Garrett Mitchell explained, “We help agents place insurance business when they might not otherwise be able to. Our network includes over 200 partner agents, who refer us business on a daily basis, and up to 40 companies across the state.”
When a customer enters an agent’s office to inquire about home owner’s insurance, The Lead Exchange serves as a third party avenue to assist those independent agents in getting winning outcomes. “We beat the rates, we capture the business, and we split the commission with the partner that referred us,” Mitchell said. “That’s the backbone of our business.”
Several months ago, The Lead Exchange realized it was paying the price for working with a slow CRM with poor-quality updates. Because their CRM was outdated and unreliable, information was falling through the cracks, customers were not being followed up with, and customer service was suffering. Mitchell knew it was time for a change. Read more
The Farm AV initially started as a small business tracking leads and contacts with Zoho CRM. As their business grew and their business needs increased, they began adding more Zoho apps eventually moving to the “all you can eat Zoho buffet.”
Watch how The Farm AV now effortlessly collects leads, converts them to customers, and runs the entire backend of their business using Zoho CRM Plus.
Custom T-shirt design company Apliiq was started out of a college dorm room in Philadelphia but soon thereafter expanded across the United States and into several college campuses.
As Apliiq experienced rapid growth, they needed a platform to manage the backend of their business. Watch how Apliiq has implemented Zoho CRM, Zoho Sales IQ, and Zoho Books to deliver an amazing customer experience and save hours every day.
My Home Doctor provides patients with 24/7, non-emergency medical attention
when going to a doctor’s office is not an option.
With close to 70 advanced registered nurse practitioners and board-certified physicians on staff completing visits throughout the state of Florida, information flow and scheduling can be quite a challenge.
As business began to grow, Scheduling Coordinator and Project Manager for My Home Doctor’s Wellness Visit program Alex Haynes, knew that they needed a way to organize and track the increasing amount of data they were dealing with, so he set about finding an application to do the data organization for them… Read more
Rivet Solutions is a consulting company that provides dynamic IT and business solutions in a variety of divisions to clients around the world. About eight months ago, Ameya Nisal, a consultant for Rivet Solutions, and his team were called in to find a solution to the inefficient marketing process currently in place at ThinkLABS.
ThinkLABS is India’s largest hands-on science and technology education provider. Since its inception in 2006, ThinkLABS has partnered with roughly 300 primary and secondary schools as well as 23 colleges across 23 Indian states.
“It is the brainchild of Gagan Goel (an Indian Institute of Technology alumnus). He has spearheaded their entire mission,” Nisal said. “ThinkLABS establishes robotics labs in schools to motivate young people through hands-on learning in the arenas of science and technology. They also provide further training to university students—preparing college students for careers in innovative technological fields, like robotics.”
However, ThinkLABS’ growth was being hampered by a very slow sales cycle…