Openbravo – Zoho Reports Integration

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Asier Zabaleta, a consultant at Openbravo (open source, agile ERP solution for SMBs) has developed a nice integration between Openbravo and Zoho Reports. Openbravo users can now easily have all their data imported into Zoho Reports, create charts, pivot tables, dashboards in Zoho Reports and make them as a part of their Openbravo ERP system. Read more about how to set up Zoho Reports as Openbravo’s reporting module.

If you are an Independent Software Vendor (ISV) like Openbravo, you too can take all the advantages offered by Zoho Reports and make it as the integrated reporting module of your product/service. We offer a white label solution that you can use for making your own private labeled (re-branded) reporting solution for your clients. Know more.

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Offer Support from Your Own Domain using Zoho Support’s ‘Domain Mapping’ Feature

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Ever since we launched Zoho Support, our

web-based help desk software
, we’ve been receiving many requests for customized domain name support. We’re happy to share that Zoho Support now has this feature, enabling you to offer support directly from your domain. Both your customers and support reps can now access Zoho Support from a URL like say,

http://support.yourcompany.com. 

Please note that this feature is available only in Zoho Support paid plans.

Here are the step by step instructions for mapping your domain URL:

  1. Create a CNAME entry in your website’s (domain’s) admin panel (let’s say, support) and point it to customer-support.zoho.com  
  2. In Zoho Support, click on

    Setup

    ->

    Admin Settings

    ->

    Domain Mapping

     
  3. In the

    Domain Name

    field, provide your domain URL.

  4. Click

    Save.

Zoho@Zoho: Handling Rebranding Activities with Zoho Creator

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Zoho services are used widely across countries. That means people of different languages and cultures rely on

Zoho
for many of their critical business and personal needs. With that being the case, it became necessary to make our services available in the native language of our users. Even if not in all languages, at least in the widely used ones. This translation process, otherwise known as localization (L10n), is pretty tedious because many factors had to be taken into consideration. For instance, browser locale and default language settings of the computer. Another massive operation is the rebranding of our services to suit the vendors of different countries. Both these operations collectively are called internationalization (i18n). During these processes, many concerns arise, just as during development of the product, from feature request to bug fixes.…