Customer Story: How Mogl Built a Business and a Charity with Zoho

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Southern California based start-up Mogl gives cash back to consumers for eating out and has seen sales soar since incorporating Zoho products into their business. In addition they donate a portion of every customer transaction to charity.

Watch how Mogl uses Zoho CRM, Creator, and Reports to operate lean while experiencing rapid growth.

Customer Spotlight: Company flourishes with Zoho CRM after Salesforce Disappointment

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ediig

“We had more Excel files than we knew what to do with.”

It was September 2014 and national head of auction operations G. Praveen Kumar knew that a change had to be made.

“It was simply becoming too complicated to manage a multitude of shared Excel files for all of our data. I knew we needed a secure, online solution to manage our deals and work flows, but quite honestly I wasn’t sure where to look, or which platform would be the best.

I knew we needed something, and I wanted it in place before the start of fiscal year 2015. I needed something online that we could learn very quickly, where we could store our data and share it across users.  There was a real sense of urgency to get something in place.”

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Your on-the-go Zoho apps are now FREE!

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No matter what kind of business you run, most of the work is done from your mobile devices. Accessing customer information, creating follow-up tasks, accessing custom apps and submitting reports, all while on the go, has become critical to stay connected with your business.

No, we’re not exaggerating.

Recently, we hit 1,000,000 downloads for our Zoho apps (iOS and Android), and we’re glad to see that the number is rapidly increasing. With so many people embracing mobile apps for their businesses, we’ve decided to make the Zoho CRM and Zoho Creator mobile apps free for all customers, on any edition. Which means, you now have complete functionality (read and write access) to the mobile apps, irrespective of the edition. So, go ahead and start CRMing. Run your entire business with full access to custom apps from your smart phones.

free mobile app downloads for all users

That’s not all, some of our other products such as Zoho Vault, Zoho Mail and Zoho Campaigns have their mobile apps free as well.

Listen to what some of our customers have to say…

Wow great app and so easy to install – fab!! Four stars because would mean you got the business for me and I sat at home getting fat and rich – Nick Bird, Zoho CRM

Works great. Intuitive. Staying connected to our ZOHO CRM while we’re away from the office has really supercharged our sales process.  – Andy Coats, Zoho CRM

Excellent Online Database app!!! – Justin Chang, Zoho Creator

Of course, we have a long way to go. We’re listening to your feedback and constantly improving our mobile apps to make ​them better so that you can run your entire business on ​them.

So, what are you waiting for? Go to your mobile app store and install Zoho apps now!

Zoho Pulse iOS App on App StoreZoho Pulse Android app on GPlay

 

Customer Spotlight: When Landing the Right CRM Can Take You to the Next Level…and Beyond

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secita

“We had been through the ringer!”

Those were the words that Secita Solutions founder Mike Moore used when describing his search for an adequate CRM to use.

“I tried ACT, Sugar, Maximizer, and Vtiger and was tired of looking for CRMs…until I found Zoho.  As soon as I did, I started planning big things down the road for Secita because I immediately knew Zoho was going to take us to the next level…and beyond!”

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Customer Spotlight: Zoho Wins the CRM Battle and Helps Company Scale Up

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thefarm

“It came down to Zoho or Salesforce, and ultimately I know I made the right decision”

Four years ago, John Hood’s company, The Farm, was looking into finding a permanent CRM solution because the internal database they were using was “simply not cutting it and was ultimately hampering some of our sales efforts.”

Hood explored a myriad of CRM solutions including Sugar, Goldmine, Salesforce, and Zoho.

After a thorough exploration into CRM solutions, Hood made a decision on a CRM to go with, and hasn’t looked back since… Read more

Working with Zoho Creator? This is the event for you.

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Zoholics DevelopersWe are very excited to be organizing our first conference focusing on our developers. Zoholics Developers is a conference featuring sessions that deep-dive into Zoho Creator, the app building process and showcases the latest and the next on-the-charts from Zoho Creator. The event is scheduled for March 20-21 at Burlingame, California.

Be ready to grasp the tips & tricks from the experts and go back with your own Zoho Creator cheatsheet. Interact with your peers and learn from the remarkable apps they have built. Come prepared to transform your business processes and discuss your ideas or challenges one-on-one with the people who know Zoho Creator best. (You would have to book your slot right away, though.)

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SMS Notifications on Zoho Creator: Helps you reach out

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Does your business feel the need to reach out to your customers with intimations, updates or alerts? For instance, you may want to notify your customers about a change in tariff, send them a confirmation, communicate new/enhanced offerings or it could just be to build a rapport with the customers.

As evident as it is, you need good communication and engagement practices for your products/services for the customers to build/retain faith in you. The method of communication used plays a key role besides the message itself. And each unique situation is best complemented by a specific channel of communication.

As a product, Zoho Creator is constantly evolving. We are finding new ways to make it easier for our customers to do effective business with their customers. Since communication has become an important facet of a business, we are bringing in new solutions that cater to such requirements of our customers. One such offering which we have recently developed is the SMS notification.

As per statistics, 97% of the text messages are opened compared to only 5% of emails, while 83% of the text messages are opened immediately or within 3 minutes of their arrival, emails have a much larger gap period. Needless to say, SMS has penetrated as a preferred channel of communication for the short & important messages.

Now it is easy to send a “Thank you” SMS when a customer fills out an order form. You could select the notification option when records are modified. The next requirement that pops up commonly in businesses is to notify when a condition/criteria is met. For this, we have a Rule Builder, which makes it easy to set the conditions and invoke an SMS notification. The combined power of the SMS notification and Rule Builder empowers you to meet many business requirements easily. To make it more convenient for you, Zoho Creator has integrated with popular services like Clickatell and Twilio.

Yet, there maybe requirements that may not be solved with both. For instance, you may want to remind your users at a particular time, like on the day of appointment. In such a scenario, you could simply schedule the SMS notification. For similar and other more complex requirements, we have provided predefined deluge script functions. Just create a schedule with an appropriate configuration and write a single line of code and the appointment reminder workflow is ready.

Want to take a spin, just checkout the SMS Notification and Rule Builder.