The all new ContactManager takes the cake!

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You enter your favorite café. You are greeted with the same familiar warm smile! “The usual?” you are asked. You smile in agreement, and get yourself seated in your favorite seat overlooking the driveway. Within a few minutes of comfortable wait, there comes your favorite expresso, along with a copy of the Times “Here you go, sir! Double Shot, just the way you like it!” You smile, totally wondering which is a more pleasant experience – sipping your favorite coffee from your favorite café, or the warmth with which you are being treated! Every single time!

I asked myself this question: When was the last time someone connected with me on a personal note? When was the last time I was greeted with such a warm smile? Well, I realized I have to take you back in time. My time, from my childhood!

contactmanager_Bakery_blog

Our neighborhood baker knew my family well. My father would just say “the usual” and the baker would give us bread for the day. He knew that we preferred french bread on weekends, and would take the necessary care to make sure it was there during weekends. We never had to tell him anything, he knew us so well. He’d quietly gift us some muffins whenever there was a family occasion. Everyone in the bakery knew everyone in the neighborhood. We might not have known many people or had many contacts during those days. But the ones we knew, we knew them well. Very well!

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Sync Zoho CRM Contacts & Calendar with Google Apps

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Zoho CRM for Google Apps has certainly been a winner in the Google Apps Marketplace, and our customers love us for this! But, we always felt there was something missing. Today, we’re addressing that missing bit, with…

yes, you guessed it right – You can now synchronize both your Contacts and Calendar between Zoho CRM and Google Apps!

Google Contacts Sync

As a Google Apps user, managing your contacts data is a lot more easiernow. And how is that? You can work on a single version of the data in both Zoho CRM and Google. No more duplicate entries and you can also schedule your sync frequency. So, in case you want your contacts to be synchronized on a weekly basis, all you have to do is: select the type of sync as “Between Zoho CRM and Google (two-way)” and set the frequency to “Weekly”. Bam! You’re done!


Well, what will happen if there is a conflict while syncing you may ask? Simple. You get to choose which data should take precedence – Zoho CRM Vs Google Apps. More power to you!

So…what happens if you want to periodically push contacts only from Google Apps to Zoho CRM or vice versa? No problems, we give you those options too!

Google Calendar Sync

Now how does the synchronization of calendar work? The options are very similar to the Contacts Synchronization and here you get to sync events between your Zoho CRM and Google Calendars on a periodic basis.

Think of it this way. There’s a business contact of yours who has requested for a product demo the Monday after next. You quickly add this detail to your Google Calendar. The synchronization of this event between your Google Apps and Zoho CRM is taken care of in the background…based on your settings, of course. You also get the option to add reminders from your Google Calendar to Zoho CRM.

These features are available to all Google Apps Users using the Zoho CRM – Enterprise Edition.

So go ahead, collaborate and communicate better with your customers using Zoho CRM for Google Apps.

And don’t forget to share feedback about your experience: Facebook /  Twitter /  Linkedin.

– Sharanya