You can do so much more with Zoho Creator by connecting it to other apps or services you use and simplify the tedious tasks and workflow. Our integration with Zoho Support is another step towards our vision: make managing your business simpler.
Integration with Zoho Support, your help desk software, makes the exchange of information between the two apps seamless. It is now possible to create, update or fetch information from Zoho Support. To suit your business process, you can build custom modules for the Zoho Support application. You could even bring information into your Zoho Creator custom app to build reports and collaborate with other users.
For instance, in your Zoho Creator Order Management app. Your customers can report complaints and a ticket will instantly get created in Zoho Support. The agent can even access the order details empowering him with the relevant information.
Consider another scenario, a company uses Zoho Creator apps to manage the business processes better. For every new customer buying your equipment, a new Annual Maintenance Contract is created. With the integration with Zoho Support, you can automatically schedule the maintenance task based on the contract and assign it to a support agent.
These are just two scenarios. You could add an umpteen number of custom functions for your business needs.
We want you to focus on your business rather than managing the data. We have previously opened up powerful possibilities to extend and enhance your Zoho Creator app with Zoho products like Zoho CRM, Zoho Invoice, Zoho Calendar, Zoho Reports, Zoho Recruit. You can link your Zoho Creator apps to external cloud applications and SMS services like Twilio and Clickatell.
All these additions make it easier to connect Zoho Creator apps to different services and allow seamless flow of information.
Stay tuned, more useful integrations are coming. Meanwhile, please let us know how you use Zoho Creator integrations.